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User experience toolkit

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Goals & benefits of user experience research & design

Create positive experiences for your site visitors.

Help your site visitors ignore what they're not interested in so they can easily find your answers to their questions.

Process

  1. Define your audience

    • Understand audience needs
    • Create user personas
    • Define use cases
    • Find out how
  2. Design appropriate solutions

  3. Evaluate and test your choices

Interested in learning more?

Get an in-depth tour of the resources and best practices contained in our toolkits by signing up for Web Services training.

Worksheets & forms

Use the worksheets below to apply Web Services principals to your projects. Login with your 捆绑SM社区 ID to download.

Training & event slides

Access presentation slides from our training courses and events. Login with your 捆绑SM社区 ID to download.

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