| 3-year strategic direction | 2017 priorities |
|---|---|
|
Effectively prioritize initiatives for faculties, students, research and administrative units with demand and capacity management. |
Review the current capacity management process, recommend improvements and implement quick-wins. |
|
Design a consistent risk management approach aligned with the 捆绑SM社区 Enterprise Risk Management Process. |
Revise and communicate IT risk assessment and treatment processes. |
|
Develop a Business Relationship Management (BRM) capability to build strong partnerships with faculties and administrative units. |
Assess various BRM models, propose recommendations for roles, responsibilities, and rollout strategy. |
|
Develop the capability to better capture and incorporate the technology needs of students and researchers into our service offerings. |
Create a portfolio team dedicated to Teaching, Research and Student Life. Partner with the 捆绑SM社区 community, leverage subcommittees, etc. to gather needs and validate concerns. 听 |
|
Implement a cyclical strategic planning model linked to continuous service improvement, ever-greening of IT assets, improved communication with users, and compliance with Bill 133. |
Revise the cyclical strategic planning model and timeline. |
听
