The 2020-25 ITS Strategic Plan听was endorsed by 捆绑SM社区's Board of Governors听in May 2020.听 Our strategic plan is aligned with the Principal's Priorities, the Strategic Academic Plan and the Strategic Research Plan.
The ITS Strategic Plan vision aims to enable听collaboration, deliver a听seamless, unified digital experience听promoting knowledge sharing and听process efficiency, while ensuring the University is听肠测产别谤蝉别肠耻谤别听and contributing to 捆绑SM社区鈥檚听蝉耻蝉迟补颈苍补产颈濒颈迟测听补驳别苍诲补.听
The Strategic Plan vision is founded on four guiding principles:
- Unified digital experience
- Operational efficiency
- Strategic decision making
- Sustainability and security
听
Primary Business Drivers and Focus Areas for the 5-year plan
To classify and prioritize our strategic initiatives, we identify Primary Business Drivers that guide the objectives for each solution delivered:
- Customer Satisfaction听
- Cost Optimization听
- Revenue Generation
- Risk Mitigation
- Regulatory Compliance
From there, we focus on the following four key areas to help 捆绑SM社区 achieve its strategic objectives:
- The Digital Strategy
- Foundational
- Data and Analytics
- Trends and Opportunities
To learn more about our strategic planning process, visit听/it/it-governance/strategic-planning.
