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Elizabeth Han

Title: 
Assistant Professor, Information Systems
Elizabeth Han
Contact Information
Email address: 
elizabeth.han [at] mcgill.ca
Address: 

Bronfman Building []
1001 rue Sherbrooke Ouest
Montreal, Quebec
Canada聽 H3A 1G5

Degree(s): 
  • PhD, Information Technology Management, Scheller College of Business, Georgia Institute of Technology (2022)聽
  • B.S聽in Business Administration, and B.A. in Psychology, University of North Carolina at Chapel Hill (2017)
Area(s): 
Information Systems
Office: 
563
Group: 
Faculty
Tenured & Tenure Track
Research areas: 
Behavioural Science
Emotions
Human-AI interaction
Online Behavior
Social Media
Selected publications: 

Han, E., Yin, D., & Zhang, H., 鈥淏ots with Feelings: Should AI Agents Express Positive Emotion in Customer Service?鈥, 2023, Information Systems Research.

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