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Disruptions in the Consumer Experience

2019 Interview Series


Anindya Ghose

Professor
Stern School of Business

Big data can put consumer privacy at risk, but consumers are willing to trade in privacy if retailers can provide value using their data. Still, at what point does big data go from cool to creepy?聽

Anindya Ghose


Barbara Kahn

Professor
Wharton School of Business
University of Pennsylvania

In a competitive retail space, how can retailers garner attention from consumers? What differentiates retailers in the eyes of their customers?

Barbara Kahn


Meagan Johnson

Product Strategy Lead
Retail and CPG
Element AI

How can brick and mortar stores cooperate with online stores? How can data collected in online make a better in-store experience?

Meagan Johnson


Rick Neuman

VP, Strategy / Portfolio + Merch Tech
Walmart International Tech
Walmart Canada

Rick Neuman


Ruben Lobel

Lead Data Scientist
Airbnb

Uber and Lyft have mainstreamed the concept of surge pricing. What implications does dynamic pricing have on other industries? Are consumers better or worse off with dynamic pricing?

Ruben Lobel


Saar Golde

Chief Data Scientist
Ride with Via

How can retailers use technology to better serve people with disabilities? Saar Golde, Chief Data Scientist at Ride with Via, provides insight into the usage of voice technology in retailing.

Saar Golde


Stacey Shulman

Chief Innovation Officer
Intel

Consumers yield significant power to disrupt the future of retail. How can retailers keep up with changing demands? How will customized curation change the retail scene?

Stacey Shulman


David Shmoys

Laibe/Acheson Professor of Business Management & Leadership Studies
School of Operations Research and Information Engineering
Department of Computer Science
Cornell University

David Shmoys

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