Staff Directory decommissioning 鈥� Staff to update/review Workday information by Jan, 31 2025
Starting on January 31, 2025, 捆绑SM社区 IT Services will begin decommissioning the 捆绑SM社区 Staff Directory in several steps. This initiative aims to streamline processes, improve security against phishing attacks, and replace outdated technology.聽聽
Updates to MyCreds鈩�: Enhanced eTranscript and document Sharing for students!
We鈥檙e excited to share new features to聽MyCredsTM, the platform accessed through the ES Services (Enrolment Services eStore聽& MyCredsTM) in Minerva, that allows students to securely share documents such as electronic transcripts, custom letters, documents, and forms.聽
RESOLVED: Mercury online course evaluation system is currently down.
Update - Monday, December 2, 2024 - Afternoon:
Mercury online course evaluation system is back online.
Original announcement - Monday, December 2, 2024 - Morning:
We regret to inform you that the Mercury online course evaluation system is currently down due to unforeseen technical issues. IT Services is working to resolve the problem as quickly as possible.
Boost engagement in your PowerPoint presentations with Microsoft Forms!
Exciting news for Office 365 users! Microsoft Forms is now seamlessly integrated with PowerPoint, allowing you to incorporate live polls, quizzes or surveys directly into your slides. This powerful, easy-to-use feature is free and perfect for gathering real-time feedback and boosting engagement in any setting, from lectures to group projects!
Microsoft Teams update: Private Teams only for enhanced security!
Important update for Microsoft Teams users! Starting November 27, 2024, all newly created Microsoft Teams groups were set to Private by default. If you attempt to create a new team, the Public option will be unavailable (greyed out), as shown below:
Winner announced! Beats Headphones - IT Services Virtual Scavenger Hunt contest!
Congratulations to Emma Hogarth (Biomedical Sciences), for winning the 2024 IT Services Virtual Scavenger Hunt Contest.
Emma scored 100% on our IT Quiz and won a pair of wireless Beats headphones in the prize draw!
Thank you to all who entered and answered skill-testing questions about the IT services available to 捆绑SM社区 students.
We had 1513 entries! Within those entries:
Change to the classroom telephones autodial behavior
After October 18,聽Classroom telephones will no longer automatically call the Audiovisual support hotline when you remove the telephone receiver from the base.
This change will prevent accidental calls to the hotline.
After that date, you will have to use the press the AV System Support button on the lower-left side of the telephone鈥檚 display screen to call the Audiovisiual support hotline. (See below)
Wi-Fi network: Action required for devices on iOS and MacOS to renew certificate
On Friday, June 21, the security certificate that secures authentication to 捆绑SM社区's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner. 聽
For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate.聽
IMPORTANT: Please review your MS 鈥楶ublic鈥� Teams group(s) before May 27, 2024
La version fran莽aise suit.
The following is a message from 捆绑SM社区 IT Services.
ALL owners of "Public" MS Teams groups are required to audit their groups.
IT Services' 2023 Annual Report now available!
Take a look back at IT Services鈥� achievements in 2023, another busy year of providing 捆绑SM社区鈥檚 nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our Annual Report.
Known issue: Intermittent search-related issues
Users may experience intermittent issues where the web search engine returns no information, or is slow to display results. This also affects Profiles in the WMS. The team is currently working with the vendor to fix this issue as quickly as possible.
uPrint Anywhere downtime scheduled Thursday, February 22 from 5:00pm-8:00pm
uPrint Anywhere, the email 鈥揵ased solution that allows you to print from your mobile devices, will undergo maintenance on Thursday, February 22, 2024, from 5:00pm to 8:00pm. 聽
IMPORTANT UPDATE: As of March 18, Authy desktop has been discontinued - Install OneAuth to continue authentication on Windows or Mac device
The Authy desktop apps for Windows, macOS and Linux has been discontinued by the vendor and will no longer be supported as authentication method after March 18, 2024. Please install the secure alternative application, OneAuth to continue authentication on your Windows or Mac device.
When opening the Authy desktop app you may notice the following message from the vendor:聽
Phishing scam: RE: Final Reminder: Complete: [name] DocsOnline Docs Via E-Sign #63 - Mcgill Project-08(REVISED)
A phishing email is targeting the 捆绑SM社区 community with the subject "RE: Final Reminder: Complete: [name] DocsOnline Docs Via E-Sign #63 - Mcgill Project-08(REVISED)."聽 See an example of the message above.
Elevating security by enhancing 2FA
In 捆绑SM社区鈥檚 ongoing efforts to strengthen our security, we will continue to introduce enhancements to Microsoft Authenticator, including:聽
