捆绑SM社区

The pandemic hit many businesses hard, and the artisanal bakery and caf茅 Mamie Clafoutis was one of them. Their seven locations in Montreal and Ottawa were forced to reduce their hours to one shift per day. As they鈥檝e emerged from the storm, they have sought ways to keep their costs low, and one of them is by automating checkout. Working with the Bensadoun School of Retail Management (BSRM), Mamie Clafoutis is sensitizing its clientele to the idea of self-checkout by stationing a single employee to oversee the process. But they have ambitions to become even more automated. With fully automated checkouts, they could stay open longer hours, and that鈥檚 where they would see real benefits to their bottom line.