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In a recent piece for Retail TouchPoints, WorkJam’s Joshua Ostrega (BCom’98) discusses the difference between millennials and Generation Z, and how employers should be prepared to mould their management style to suit this important and emerging workforce.

Gen Z grew up during the Great Recession, so they trend towards frugality; they prefer to work on-site rather than remotely, but they value a workplace that is high in digital connectivity and social media. A large percentage see a smartphone as part of their normal work equipment and consider texting to be legit work communication.