SM

News

A disconnect between job title and actual duties leads to “glossy work”

Lisa Cohen
Published: 4 March 2021

Professor Lisa Cohen once coined the popular term “glossy work” to describe a mismatch between an employee’s job title and day-to-day responsibilities. In “How to Recognize and Avoid the Toxic Glamour of Glossy Work,” she highlights the disappointment that can result when a job fails to live up to employee expectations. In her experience, honesty and constant communication are key to correcting the mismatch.

Feedback

For more information or if you would like to report an error, please web.desautels [at] mcgill.ca (subject: Website%20News%20Comments) (contact us).

Back to top