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Walk into any hospital and you鈥檒l witness a complex, multi-level system of personnel in action, interacting with each other, with patients, and with high-tech equipment around the clock. Healthcare systems naturally face management challenges鈥攖he COVID-19 pandemic amplified those and introduced new ones. How can management insights gleaned from the pandemic help healthcare move forward into sustainable systems that prioritize the well-being of both practitioners and patients?

Read Delve鈥檚 newest article on the latest Desautels Faculty of Management research and first-hand practitioner experience in sustainable healthcare management鈥攁nd hear about it in doctors鈥� and professors鈥� own words on Delve鈥檚 The 鈥淣ew Normal鈥� podcast series with journalist Dave Kaufman. Delve into:

• How a healthcare institution leader and her teams weathered the storm of the COVID-19 pandemic and were able to make longer-term changes that benefit practitioners and patients.
• Why a chief surgeon is calling for better management of healthcare systems to support doctors and other healthcare practitioners in the face of mental distress and burnout.
• How changes to technology in the operating room鈥攕uch as the introduction of a surgical robot鈥攁ffect everything about how surgeons and their teams function.

For insights, read the on Delve and listen to the .

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Bringing Insight to the Surface

Founded in 2019, Delve is the official thought leadership publication of 捆绑SM社区鈥檚 Desautels Faculty of Management. Under the direction of Professor Saku Mantere, inaugural Editor-in-Chief, Delve features the latest in management thinking that stretches perspectives, sparks new ideas, and brings clarity to decision-makers at all levels and across sectors.