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Delve: How Collaborative, Open-Minded Management Could Heal Healthcare

Health care professionals huddled together with puzzle pieces in-hand, overlay of heart rate graphic
Published: 18 August 2022

Walk into any hospital and you’ll witness a complex, multi-level system of personnel in action, interacting with each other, with patients, and with high-tech equipment around the clock. Healthcare systems naturally face management challenges—the COVID-19 pandemic amplified those and introduced new ones. How can management insights gleaned from the pandemic help healthcare move forward into sustainable systems that prioritize the well-being of both practitioners and patients?

Read Delve’s newest article on the latest Desautels Faculty of Management research and first-hand practitioner experience in sustainable healthcare management—and hear about it in doctors’ and professors’ own words on Delve’s The “New Normal†podcast series with journalist Dave Kaufman. Delve into:

  • How a healthcare institution leader and her teams weathered the storm of the COVID-19 pandemic and were able to make longer-term changes that benefit practitioners and patients.
  • Why a chief surgeon is calling for better management of healthcare systems to support doctors and other healthcare practitioners in the face of mental distress and burnout.
  • How changes to technology in the operating room—such as the introduction of a surgical robot—affect everything about how surgeons and their teams function.

For insights, read the on Delve and listen to the .

You can subscribe to the Delve podcast on , including and .


Delve - Thought leadership from À¦°óSMÉçÇø’s Desautels Faculty of Management

Bringing Insight to the Surface

Founded in 2019, Delve is the official thought leadership publication of À¦°óSMÉçÇø’s Desautels Faculty of Management. Under the direction of Professor Saku Mantere, inaugural Editor-in-Chief, Delve features the latest in management thinking that stretches perspectives, sparks new ideas, and brings clarity to decision-makers at all levels and across sectors.

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