Delve: An Ethical, Human-Centred Approach to AI in Human Resources, with Matissa Hollister
Could Artificial Intelligence tools decide who gets hired or fired, who gets a raise, or who’s ready to be a mentor? Some already are, to varying levels of success, and it’s often difficult to discern their use value, let alone how to use them effectively and ethically, an arguable essential in HR. On the Delve podcast, Desautels Professor Matissa Hollister, lead author of the World Economic Forum’s , discusses how organizations can navigate and overcome the responsibilities and challenges they face when implementing AI in Human Resources.
“AI is a cutting-edge tool that encodes the status quo,†says Hollister. “The hope is that the toolkit will make organizations think more about why they're using AI in the first place. It's important to still allow the human to make the final decision, but also provide them with guidelines about how they should be using the system and how they need to also document their decision.â€
For more insights, listen to the full interview with Professor Hollister on the .
You can subscribe to the Delve podcast on , including and .
Bringing Insight to the Surface
Founded in 2019, Delve is the official thought leadership publication of À¦°óSMÉçÇø’s Desautels Faculty of Management. Under the direction of Professor Saku Mantere, inaugural Editor-in-Chief, Delve features the latest in management thinking that stretches perspectives, sparks new ideas, and brings clarity to decision-makers at all levels and across sectors.
Feedback
For more information or if you would like to report an error, please web.desautels [at] mcgill.ca (subject: Website%20News%20Comments) (contact us).