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For your Information Technology (IT) needs
捆绑SM社区's IT Services website is your one-stop shop for all central IT services at 捆绑SM社区. Visit www.mcgill.ca/it to:
- Find details on all IT services, including available training and support. Services are organized by categories such as "Telephone, Network and Wireless".
- Search the 捆绑SM社区 IT Knowledge Base for FAQs and supporting articles on all IT services. Search by keywords such as "my捆绑SM社区", or by specific article number.
- View system announcements and scheduled downtimes.
- Read featured articles on computer security, new software and other timely tips.
Take an interactive video tour of IT services at . Here you'll learn about my捆绑SM社区, the University portal, and myCourses, for all of your online course content. You鈥檒l also find information on accessing your 捆绑SM社区 email, connecting to the 捆绑SM社区 wireless network, taking computer clinics, and downloading free software available to students.
Logging In
Logging In
You need to use your 捆绑SM社区 Username (usually in the form of firstname.lastname [at] mail.mcgill.ca) and 捆绑SM社区 Password to access most central IT services including: my捆绑SM社区, myCourses, email, wireless, Virtual Private Network (VPN), and 捆绑SM社区's dialup access service (DAS).
To find out your 捆绑SM社区 Username and set your 捆绑SM社区 Password:
my捆绑SM社区 (the University portal)
my捆绑SM社区 (the University portal)
my捆绑SM社区 is the central access point where you:
- Read your email.
- Check myCourses.
- Get direct links to Minerva to view and update your student records and account information.
- Search the 捆绑SM社区 Library Catalogue.
- Keep abreast of the latest 捆绑SM社区 news.
- And more.
Click my捆绑SM社区 at the top-right corner of the 捆绑SM社区 home page (www.mcgill.ca) and sign in using your 捆绑SM社区 Username and 捆绑SM社区 Password.
myCourses
myCourses
Many of your courses will have online materials or activities such as assignments and readings, the syllabus, project guidelines, discussion forums, calendars, etc.
Access your online course content via myCourses at www.mcgill.ca/mycourses or through links within my捆绑SM社区.
- Sign in using your 捆绑SM社区 Username and 捆绑SM社区 Password.
- Click myCourses (WebCT Vista) to enter the site.
- Verify your browser settings using the Check Browser utility at the top-right corner of the page.
Find more information on myCourses for students at: www.mcgill.ca/it.
Your 捆绑SM社区 Email Address (usually in the form of firstname.lastname [at] mail.mcgill.ca) is the University's official means of email communication with you. For information on the policy, see E-mail Communications with Students. Access your email at or through the my捆绑SM社区 portal using your 捆绑SM社区 Username and 捆绑SM社区 Password. View your 捆绑SM社区 Username, 捆绑SM社区 Email Address and set up your 捆绑SM社区 Password on the Minerva Personal Menu.
Online Student Directory
Online Student Directory
You can opt in to the student directory and make it easier for your fellow classmates to contact you. Find more on this service at www.mcgill.ca/directory/students.
Getting Connected
Getting Connected
You will need to use your 捆绑SM社区 Username and 捆绑SM社区 Password to access the services listed below. You can find more details on these services at www.mcgill.ca/it:
Wireless: Access the Internet using your laptop or other mobile device from virtually anywhere on campus, through the 捆绑SM社区 Wireless network. Log in to the Wireless network using your 捆绑SM社区 Username and 捆绑SM社区 Password.
Virtual Private Network (VPN): If you connect to the Internet with an Internet Service Provider (ISP) other than 捆绑SM社区's Dialup Access, you need to establish a VPN connection to access 捆绑SM社区 restricted sites and resources (e.g., Library databases). Connect by VPN using your 捆绑SM社区 Username and 捆绑SM社区 Password.
Dialup Access (DAS): If you do not have a high-speed ISP, use 捆绑SM社区鈥檚 dialup service and connect to the Internet using your telephone line and a modem. Log in to DAS using your 捆绑SM社区 Username and 捆绑SM社区 Password.
捆绑SM社区 Residences Telecommunications: For students living in 捆绑SM社区 Residences and 捆绑SM社区 Off-Campus Residences, there is a Voice and Data (wired and wireless) service.
Computer Labs: Many faculties and departments provide computer labs for students in their programs. For lab locations, computer availability, software/peripheral availability and more, see .
Connectivity@捆绑SM社区 iCare Clinic: Attend this free, hands-on clinic and learn how to configure your computer to connect to the Internet via wireless or modem, and how to set up a VPN connection. Find out how to register for IT Training at www.mcgill.ca/it.
Safe Computing
Safe Computing
Computing Safety iCare Clinic: Attend this free clinic and learn how to prevent viruses, spyware, adware and other malicious programs from infecting your computer. Find out how to register for IT Training at www.mcgill.ca/it.
Free software: Download free antivirus software and other campus software from 捆绑SM社区's Software
Licensing site at
www.mcgill.ca/software. Find out more about campus software and protecting your computer at
www.mcgill.ca/it.
Note: Be sure to uninstall any previous antivirus software from your
computer before installing new antivirus software.
Ten tips for keeping information secure: Read the University鈥檚 information security tip sheet found at www.mcgill.ca/infosec/tips.
Set up your security questions in my捆绑SM社区
Set up your security questions in my捆绑SM社区
Setting up your security questions and answers for your 捆绑SM社区 Password allows you to use the Forgot Password? link found on several 捆绑SM社区 applications, in case you forget it.
Once you have set up your 捆绑SM社区 Password in Minerva, log into my捆绑SM社区 () and click the 捆绑SM社区 Password Security portlet. Follow the onscreen instructions to set up your own security questions and responses.
Need Help?
Need Help?
Welcome New Students: Take an interactive guided tour of IT services: at .
捆绑SM社区 IT Knowledge Base: Search the IT Knowledge Base at for setup instructions and answers to commonly asked questions about IT.
Getting Help?
Getting Help?
Contact the ICS Service Desk by submitting your request via a web form at , or find out phone and walk-in support hours at www.mcgill.ca/it.
Programs, Courses and University Regulations—2010-2011 (last updated Apr. 22, 2010) (disclaimer)