捆绑SM社区's IT Services website is your one-stop shop for all central IT services at 捆绑SM社区. Visit www.mcgill.ca/it to:
- Get IT service descriptions and read FAQs.
- Find detailed information such as service cost and service availability as well as instructions on how to access the service and get IT help and support.
- Find system availability, down times and new service announcements posted under Announcements and Events.
- Search the 捆绑SM社区 IT Knowledge Base.
Some of the basic IT services to get you started are: Logging In, my捆绑SM社区 (the University portal), myCourses, Getting Connected and Safe Computing.
Logging In
You need to use your 捆绑SM社区 Username (usually in the form of firstname.lastname [at] mail.mcgill.ca) and 捆绑SM社区 Password to access many central IT services including: my捆绑SM社区, myCourses, email, wireless, Virtual Private Network (VPN), and 捆绑SM社区's dialup access service (DAS).
To find out your 捆绑SM社区 Username and set your 捆绑SM社区 Password:
my捆绑SM社区 (the University portal)
my捆绑SM社区 is the central access point where you:
- Read your email.
- Check myCourses.
- Get direct links to Minerva to view and update your student records and account information.
- Search the 捆绑SM社区 Library Catalogue.
- Keep abreast of the latest 捆绑SM社区 news.
- And more.
Click my捆绑SM社区 at the top-right corner of any 捆绑SM社区 website (www.mcgill.ca) and sign in using your 捆绑SM社区 Username and 捆绑SM社区 Password.
myCourses
Many of your courses will have online materials or activities such as assignments and readings, the syllabus, project guidelines, discussion forums, calendars, etc.
Access your online course content via myCourses at www.mcgill.ca/mycourses or through my捆绑SM社区.
- Sign in using your 捆绑SM社区 Username and 捆绑SM社区 Password.
- Click myCourses (WebCT Vista) to enter the site.
- Verify your browser settings using the Check Browser utility at the top-right corner of the page.
Find more information on myCourses for students at: www.mcgill.ca/it.
Your 捆绑SM社区 Email Address (usually in the form of firstname.lastname [at] mail.mcgill.ca) is the official way the University communicates with you by email. For information on the policy see Email Communication. Access your email at or through the my捆绑SM社区 portal using your 捆绑SM社区 Username and 捆绑SM社区 Password. View your 捆绑SM社区 Username, 捆绑SM社区 Email Address and set up your 捆绑SM社区 Password on the Minerva Personal Menu.
Online Student Directory
Opt in to the student directory and make it easier for your fellow classmates to contact you. Find more on this service at www.mcgill.ca/directory/students.
Getting Connected
Access to the following services is through your 捆绑SM社区 Username and 捆绑SM社区 Password. You can find more details on the following services at www.mcgill.ca/it:
Wireless: Access the Internet using your laptop or other mobile device from virtually anywhere on campus, through the 捆绑SM社区 Wireless network. Log in to the Wireless network using your 捆绑SM社区 Username and 捆绑SM社区 Password.
Virtual Private Network (VPN): If you connect to the Internet with an Internet Service Provider (ISP) other than 捆绑SM社区's DAS, you need to establish a VPN connection to access 捆绑SM社区 restricted sites and resources (e.g., Library databases). Log in to VPN using your 捆绑SM社区 Username and 捆绑SM社区 Password.
Dialup Access (DAS): If you do not have a high speed ISP, use 捆绑SM社区鈥檚 dialup service and connect to the Internet using your telephone line and a modem. Log in to DAS using your 捆绑SM社区 Username and 捆绑SM社区 Password.
捆绑SM社区 Residences Telecommunications: For students living in 捆绑SM社区 Residences and 捆绑SM社区 Off-Campus Residences, there is a Voice and Data (wired and wireless) service.
Computer Labs: Many faculties and departments provide computer labs for students in their programs. For lab locations, computer availability, software/peripheral availability and more, see .
Connectivity@捆绑SM社区 iCare Clinic: Attend this free, hands-on clinic and learn how to configure your computer to connect to the Internet via wireless or modem, and how to set up a VPN connection. Find out how to register for IT Training at www.mcgill.ca/it.
Safe Computing
Computing Safety iCare Clinic: Attend this free clinic and learn how to prevent viruses, spyware, adware and other malicious programs from infecting your computer. Find out how to register for IT Training at www.mcgill.ca/it.
Ten tips for keeping information secure: Read the University鈥檚 information security tip sheet found at www.mcgill.ca/infosec/tips.
Set up your security questions in my捆绑SM社区
Setting up your security questions and answers for your 捆绑SM社区 Password allows you to use the Forgot Password? link found on several 捆绑SM社区 applications, should you forget it.
Once you have set up your 捆绑SM社区 Password in Minerva, log into my捆绑SM社区 () and click the 捆绑SM社区 Password Security portlet. Follow the onscreen instructions to set up your own security questions and responses.
Need Help?
Welcome New Students: Take an interactive guided tour of IT services: at www.mcgill.ca/it, go to Welcome New Students.
捆绑SM社区 IT Knowledge Base: Search the Knowledge Base at for answers to commonly asked questions about IT.
Getting Help?
Contact the ICS Service Desk by submitting your request via a web form at , or find ICS Service Desk information at www.mcgill.ca/it.