��SM�� Desautels Faculty of Management - Karl Moore's Recent Media Coverage

Even introverted CEOs sometimes need to speak loudly

��SM�� — Thu, 21 Nov 2024 19:57:43 +0000

The archetypal CEO leads with charisma and gregariousness, but not all effective executives share the same personality traits��and there can even be advantages to introversion.

U.S. pilot wages are rising fast & Air Canada pilots seeking to keep pace

��SM�� — Wed, 25 Sep 2024 15:33:38 +0000

In recent years, airline pilots in the U.S. have received impressive wage increases��40% at United and 34% at Delta. But the wages of Canadian pilots haven��t kept up, and the Air Line Pilots Association union has been pushing for a contract that puts Air Canada pilots�� wage increases closer to those of their American peers. The union and the airline have reached a tentative agreement of a 26% pay bump, followed by a 4% raise each of the next three years.

At Schneider Electric Canada, diversity drives innovation

��SM�� — Tue, 17 Sep 2024 17:24:51 +0000

Diversity is an essential ingredient in innovation, according to Emily Heitman, President of Schneider Electric Canada, the subsidiary of the global energy management firm. Diversity, equity and inclusion (DEI) programs can provide mentoring opportunities and improve the effectiveness of recruitment efforts, Heitman tells Professor Karl Moore in an interview for Forbes.

Chinese strategic consultancy looks to work of Prof. Henry Mintzberg to understand domestic context

��SM�� — Thu, 05 Sep 2024 16:04:30 +0000

Shanghai-headquartered KMIND provides strategic consulting advice to billion-dollar companies. Its success is built on a blend of both Eastern and Western philosophies, according to President Noah Xie. ��Utilizing Eastern wisdom doesn��t mean we can get rid of the Western theories,�� says Xie in a Forbes interview with Professor Karl Moore. ��We need to integrate both, East and West, to be successful.�� One Western management thinker that resonates with Xie is Prof. Henry Mintzberg of ��SM�� Desautels.

��SM�� Desautels alumni are sharing their Olympic experience with athletes at 2024 Paris Games

��SM�� — Wed, 07 Aug 2024 20:19:01 +0000

��SM�� alumni most likely to reach the C-suite

��SM�� — Wed, 07 Aug 2024 20:09:23 +0000

There is no single path to the C-suite, but getting a ��SM�� education can help. Among Canadian university graduates, ��SM�� alumni are the most likely to become CEOs, according to research by Immerse Education, a UK provider of academic enrichment programs. According to data drawn from LinkedIn, more than 9,600 ��SM�� alumni are currently chief executives or have held a CEO role in the past.

CEO Series podcast shares insights from business leaders

��SM�� — Wed, 24 Jul 2024 15:11:55 +0000

To succeed in business, you need to win the hearts of the people, says Noah Xie, the founder and president of KMIND, a strategic consultancy headquartered in Shanghai. It��s a lesson that Xie took from The Art of War, an ancient Chinese military text by Sun Tzu. It is important for companies to ask themselves why a consumer chooses their product over a competitor��s, Xie told Professor Karl Moore in an episode of his CEO Series podcast on the iHeart Radio podcast network.

Higher costs for airlines are squeezing small carriers, driving up prices

��SM�� — Tue, 09 Jul 2024 18:35:34 +0000

High prices for flights and package tours are forcing some would-be travelers to reconsider their vacation plans. Air carriers�� fuel costs are high, and employee salaries have had to increase to keep pace with inflation. ��It��s difficult for smaller air carriers to compete in this environment, and that allows larger carriers to raise prices,�� says Associate Professor Karl Moore in an interview with Radio Canada International.

Formula drivers are celebrities, but many shy away from the limelight

��SM�� — Wed, 19 Jun 2024 15:56:16 +0000

Formula One drivers are undoubtedly celebrities, but many prefer to stay out of the spotlight. According to Professor Karl Moore, while many sports involve team efforts, F1 drivers face the unique challenge of competing solo, even against teammates. Despite the fame, many are introverts who have dedicated their lives to their passion, often sacrificing a typical adolescence for their sport.

A combination of introverted and extroverted traits helps leaders strike the right balance

��SM�� — Tue, 30 Apr 2024 17:50:38 +0000

Extroverted people often take naturally to leadership roles �C but they don��t always do enough listening. Introverted leaders may listen more, but sometimes lack the ability to inspire. A combination of the two personality types could yield the best results, according to Associate Professor Karl Moore. ��The downside of extroverted leaders is that they often like to talk more than listen,�� says Moore in an article in Scientific American.

The Hot Cities World Tour explores Egypt and Morocco

��SM�� — Fri, 12 Apr 2024 18:57:56 +0000

Since its inception in 2009, ��SM��'s annual Hot Cities of the World Tour has taken undergraduates, graduates, alumni, and professors to the frontier of our increasingly globalized world. This year, the 13th iteration of the tour visited Egypt and Morocco �C two of the largest and most important economies in Africa, and critical gateways to Europe and the Middle East.

Air Canada and WestJet both increase checked bag fees

��SM�� — Fri, 08 Mar 2024 16:10:18 +0000

In February, WestJet announced it was increasing fees for checked bags. Shortly after, Air Canada followed suit. Both airlines now charge between $35 and $42 for the first checked bag on economy fares. Though now common throughout the industry, it was only in 2014 that Canada��s major airlines introduced checked bag fees. ��It��s a business,�� says Prof. Karl Moore. ��You��re leaving money on the table if you don��t do it. There��s no outrage about it, so you can make some more money.��

Airfares are going down, but additional fees can offset any savings

��SM�� — Fri, 08 Mar 2024 16:08:43 +0000

Airfares are getting cheaper in Canada, but that doesn��t necessarily mean you��ll pay less when you fly. In late 2023, WestJet introduced a $10 surcharge for checking bags with agents instead of online. Then, in February 2024, it increased checked bag fees for economy passengers on domestic flights. Low fares help attract customers, but the added fees can drive up the final bill substantially. ��Airlines entice you with the low cost of the ticket, but the price is not as low as it appears with the ancillary fees,�� Prof.

Failure of Lynx Air illustrates challenges of Canadian market

��SM�� — Fri, 08 Mar 2024 16:06:28 +0000

In February 2024, the low-cost carrier Lynx Air announced it was filing for creditor protection and would cease operations, with just a few days�� notice to its ticket holders. The airline had significant overlap with Air Canada��s routes and never managed to gain a foothold in the market. ��It��s a difficult environment for airlines to make money in Canada,�� says Prof.

Better listening can be a strength for introverted leaders

��SM�� — Tue, 06 Feb 2024 19:59:54 +0000

There is a long-held bias against introverted people in leadership roles, but introverted leaders can excel, especially when they��re leading a proactive team. One of the major strengths of introverts is their ability �C and willingness �C to listen. Introverted leaders often choose to wait before expressing their ideas, avoiding the need to dominate every conversation, as highlighted by Prof. Karl Moore in Forbes.com. Their ideas are typically more fully formed and well-thought-out.

In less hierarchical workplaces, mentoring is a two-way street

��SM�� — Thu, 25 Jan 2024 20:42:14 +0000

As an ever greater number of people stay in the workforce later into their lives, there are more generations working together than ever before. Older generations should be sure they listen to their younger colleagues, according to Associate Professor Karl Moore. ��The workplace is less hierarchical than it used to be, and their truth is almost as good as my truth,�� he says in an interview on BNN Bloomberg. Mentoring is important too �C and it goes both ways.

Artistic approaches to creativity can be model for business leaders

��SM�� — Thu, 25 Jan 2024 20:40:57 +0000

On stage, singer, producer, and DJ Luka Hollinger reinvents himself as the persona Rondo Banks. The Montreal-based musician sees the shift as a way to express himself in a genuine way. Hollinger views creativity as a choice, and believes that conscious decisions to be more creative can lead to a transformative overflow into all aspects of life.

When it comes to long-term thinking, family-controlled businesses have an advantage

��SM�� — Thu, 14 Dec 2023 19:05:55 +0000

Family-controlled businesses demonstrate exceptional long-term performance. Since 2005, such businesses have significantly outperformed the S&P/TSX Composite. Family-controlled businesses earned an annualized return of 8.3%, compared to 7% for their publicly-traded counterparts, according to the National Bank of Canada��s Family Advantage 2023-24 Report.

Lightspeed CEO JP Chauvet credits globetrotting childhood with fostering intercultural sensitivity

��SM�� — Fri, 08 Dec 2023 18:41:19 +0000

After a childhood spent in France, Ireland, Nigeria and Singapore, JP Chauvet��s career has spanned yet more countries and continents. He was lured from London to Montreal to work for Lightspeed, where he is Chief Executive Officer. Growing up, Chauvet never felt fully accepted in any one place, but his ability to understand different cultural perspectives has been an asset in his career. ��Everybody always asks what��s your superpower, and it��s kind of a weird question, but I can be in Paris and understand how people think.

Cutting back on service can damage an airline��s reputation

��SM�� — Fri, 20 Oct 2023 16:06:47 +0000

As Pakistan International Airlines grapples with financial challenges, the carrier has made service cutbacks, reducing the number of domestic flights it operates, and unilaterally rebooking some passengers. ��It's not easy for any airline to decide to cut back services,�� says Associate Professor Karl Moore, as it can result in long-term damage to an airline��s reputation. "Within Pakistan, they are the dominant player. So, everyone in the country is aware of what's going on with them.

Airbus Canada welcomes ��SM�� students to Mirabel

��SM�� — Fri, 13 Oct 2023 18:59:23 +0000

Last month, over 70 ��SM�� students from different academic disciplines took part in a tour of Airbus Canada��s headquarters in Mirabel, Airbus�� most important headquarters outside of Europe. Students had the unique opportunity to hear from Airbus Canada CEO Beno?t Schultz and nearly 20 other company officials, including ��SM�� alumni. Organized by ��SM�� Desautels Associate Professor Karl Moore, the idea took flight following Schultz��s Desautels CEO Speaker Series visit in 2022.

SNC-Lavalin��s announces long-overdue rebrand as AtkinsR��alis

��SM�� — Thu, 21 Sep 2023 14:20:44 +0000

After a decade marred by bribery and corruption scandals, the Montreal-headquartered engineering firm SNC-Lavalin Group is changing its name to AtkinsR��alis. This rebrand demonstrates the company��s desire to move beyond its past transgressions, even if it wasn��t explicitly framed that way, according Prof. Karl Moore. The firm��s former name has been tarnished by scandals in Canada, Libya and India, but its new name signals that it wants to break with its troubled past.

Mentorship is a two-way street

��SM�� — Thu, 31 Aug 2023 19:25:28 +0000

Work from home changes leadership. How do you acculturate people if you��re not all in the same place? Mentorship is important in an evolving workplace, said Prof. Karl Moore on the Six Pixels of Separation podcast. But it��s a two-way street. ��I have some mentors that are older than me, and it doesn��t occur to them to ask my advice,�� says Moore.

��Skiplagging�� can save you money while you travel, but airlines don��t approve

��SM�� — Mon, 14 Aug 2023 18:31:09 +0000

Airfares don��t always make a lot of sense. For example, a flight from Montreal to Calgary can cost more than a flight from Montreal to Vancouver that has a stop in Calgary. More and more air travelers have been buying a multi-leg ticket, and disembarking at one of the stops along the way. It��s called skiplagging. ��This has been around for a long time, but it is becoming more common, especially among Gen Zs,�� says Prof. Karl Moore.

When the leaders are in the spotlight, everything they do communicates a message

��SM�� — Mon, 14 Aug 2023 18:23:45 +0000

��As a leader, everyone is watching you,�� says Isabelle Hudon. ��You live in an aquarium where the water is changed every thirty minutes. And you can��t hide anywhere.�� The President and CEO of the Business Development Bank of Canada (BDC) spoke with Prof. Karl Moore for the iheartradio.ca program The CEO Series. And to reach your potential as a leader you need to be aware of the different ways that you communicate. ��For me, my eyes always tell where I am mentally and emotionally.

Healthy living helps workplace performance for executives and entrepreneurs alike

��SM�� — Mon, 14 Aug 2023 18:21:08 +0000

Healthy eating isn��t only important for elite athletes. Entrepreneurs, executives and managers need to be well-nourished too �C even though we are still learning about the links between nutrition and cognitive performance. Prof. Karl Moore has interviewed more than a thousand CEOs and notes that in recent years they have put more emphasis on diet, exercise, and mental health. ��You can��t play in the big leagues, if you neglect your health,�� said Moore in an interview with La Presse.

Air travel rebounded after lockdown restrictions eased, but not all airports have recovered to pre-pandemic passenger numbers.

��SM�� — Tue, 25 Jul 2023 19:29:35 +0000

After lockdown restrictions eased, many Canadians decided to take vacations they��d been putting off for several years. In New Brunswick, air travel fell off precipitously, and it��s still not at pre-pandemic levels, but passenger numbers at the province��s three largest airports are up significantly over 2022. "After a couple of years, there was a sense that ��I owe myself, I owe my family the chance to get out there on the road,��" said Prof. Karl Moore to CBC News New Brunswick.

Millennial and Gen Z workers bring different views��and expect them to be heard

��SM�� — Tue, 25 Jul 2023 19:17:07 +0000

Millennials and Generation Z are changing the workforce, writes Harvey Schachter in The Globe and Mail. Millennials are moving in to management, while Gen Z is beginning to enter the workforce in large numbers. Both generations grew up in a time when the nature of truth and knowledge were being questioned, the importance of mental health was being stressed, and hierarchy was declining.

Instant gratification in video games could create expectations of success without hard work

��SM�� — Tue, 25 Jul 2023 19:15:57 +0000

When Super Nintendo and Sega Genesis dominated the video game market, game graphics were simple and gameplay tended to be linear. It was typically necessary to complete levels in a specific order, and players were often unsuccessful in doing so. Completing a game was a process of trial and error �C with plenty of errors along the way. But today��s games often provide players with instant rewards and shortcuts, writes Karl Moore in Forbes.

Montreal��s CAE Inc. makes acquisitions intended to grow aviation software business

��SM�� — Tue, 25 Jul 2023 19:02:51 +0000

Running an airline is a complicated logistical operation that requires precise timing over vast distances, and demands the coordination of aircraft, passengers, and cargo. The Montreal-headquartered technology company CAE is using its expertise in machine learning and artificial intelligence to optimize airline operations, writes Prof. Karl Moore in Forbes. To bolster its flight operations solutions business, CAE recently made numerous acquisitions, including Sabre��s AirCentre, Pelesys, Merlot, and RB Group.

Delve: What Can Boomers Learn About Leadership from Millennials and Gen Z? with Karl Moore and Dax Dasilva

��SM�� — Tue, 04 Jul 2023 20:46:30 +0000

What can older generations learn from Millennials and Gen Z about leadership, strategy, and dealing with crisis? And how can these younger generations unlock their professional potential by engaging in meaningful work and taking larger roles in organizational strategy and change?

Reverse mentoring can help bridge workplace generation gaps

��SM�� — Tue, 04 Jul 2023 19:50:21 +0000

Young people entering the workforce today have a worldview that can be profoundly different than senior leaders. Education has shifted from a modern approach to a postmodern one, and that results in a workplace generation gap. The onus to bridge it lies largely with older generations, said Prof. Karl Moore to Oliver Wyman Forum. ��It's much more challenging for a young person to understand how older people view the world because they weren't alive then,�� he says. Moore recommends reverse mentoring.

WestJet takes over Sunwing, but competition from Air Canada will limit negative impact for consumers

��SM�� — Tue, 04 Jul 2023 19:41:23 +0000

In May 2023, WestJet completed a takeover of Sunwing, a Canadian charter airline and the following month, it announced it was shutting down Swoop, its own discount carrier. The company��s CEO says it��s a good thing for customers, but some think it could push prices higher. Prof. Karl Moore told CBC News that while mergers typically aren��t great for consumers, Canada��s airline industry remains highly competitive. ��Reduced competition typically means higher prices, but Air Canada and Air Transat will be pushing WestJet.

New Hydro-Quebec CEO Michael Sabia lacks energy background, but is skilled at leading transformations

��SM�� — Wed, 07 Jun 2023 17:33:24 +0000

Michael Sabia will be the next head of Hydro-Quebec, and some have criticized this decision. Sabia��s most recent position is Deputy Minister of Finance at the federal level, and he lacks a background in the energy sector. But the energy sector is undergoing a major shift toward renewable energy, and Sabia is highly skilled at leading companies through change, says Prof. Karl Moore. That matters too. ��Hydro-Qu��bec is on the verge of a transformation.

New book from Prof. Karl Moore helps bridge workplace generation gaps

��SM�� — Thu, 11 May 2023 14:54:45 +0000

Gen Z and younger millennials want their work to have meaning and impact, and are determined to be their authentic selves at work. This is a bit of a departure from the work-life split preferred by their predecessors, but it is not the first time that generation gaps have affected workplace culture. To understand how these gaps can be bridged �C and propose some techniques to do it -- Prof. Karl Moore conducted interviews with workers from younger and older generations.

Possible WestJet pilot strike could drive up domestic air travel prices

��SM�� — Thu, 04 May 2023 18:39:00 +0000

The union representing WestJet pilots has voted in favour of a job action, and that leaves air passengers playing a guessing game. The pilots can��t strike until May 16 at the earliest, and for those who already hold tickets with the airline, it��s a ��wait and see�� situation��, said Prof. Karl Moore to CityNews Vancouver. A vote in favour of a job action is sometimes just a negotiating tactic, but the possibility could push more travellers toward Air Canada.

Hot Cities of the World tour visits growing West African cities

��SM�� — Tue, 02 May 2023 16:27:01 +0000

Africa is at the heart of our world, but its diverse cultural and economic influence has often been overlooked. Yet the world has begun to take note, says Prof. Karl Moore, who led this year��s Hot Cities of the World Tour to Accra, Ghana and Abidjan, C?te d��Ivoire.

Learning, support and belonging are pillars of workplace success at Danone

��SM�� — Tue, 02 May 2023 14:39:26 +0000

Danone��s success is centred on its people, and built around fundamental principles of learning, support and belonging, says Dan Magliocco, the CEO of Danone Canada, a large food products company that specializes in dairy. ��We live in a society that is driven by goals and performance,�� Magliocco told Karl Moore in an interview for Forbes and Les Affaires. ��But our workplace is collaborative and inclusive, and emphasizes well-being.

Galen Weston stepping down as President of Loblaws, but succession plan is ��natural evolution��

��SM�� — Tue, 02 May 2023 14:37:36 +0000

In a move the company said was planned in advance, Galen Weston will be stepping down as the president of Loblaws at the end of 2023, and will be replaced by Danish retail executive Per Bank, who will also assume the title of CEO. But Weston will be staying on as executive chairman of the board. ��It��s a natural evolution,�� said Prof. Karl Moore in an interview with BNN Bloomberg. ��The word ��executive�� is important here. While a chair might be there one day a week, an executive chair is there five days a week.��

How the Chickasaw Nation grew its economy

��SM�� — Wed, 26 Apr 2023 13:55:24 +0000

Located in Oklahoma, the Chickasaw Nation operates more than 100 businesses and employs nearly 14,000 people. The federally recognized Native American tribe has come a long way since Governor Bill Anoatubby began working there as health director in the 1970s. ��We had to use ingenuity because we did not have a lot of resources. We had the human resources that we needed to mobilize. We identified the resources we did have and moved forward,�� said Anoatubby in an interview with Professor?Karl Moore for The Globe and Mail.

Sustainable finance is key to a sustainable future

��SM�� — Thu, 20 Apr 2023 20:48:33 +0000

Sustainable finance is an integral part of a more sustainable future, but it won��t fix the world��s problems overnight. ��Even if we all want to go to work tomorrow in electric vehicles, and have our groceries delivered in electric trucks, we��re not there yet,�� said BMO Quebec President Gr��goire Baillargeon in an interview with ��SM�� Desautels Prof. Karl Moore for Les Affaires. ��We need to find technologies to decarbonize, but these types of projects require enormous amounts of money.

Introverts�� ability to listen is a quiet superpower

��SM�� — Fri, 14 Apr 2023 15:55:04 +0000

Some aspects of introversion can make parents think something��s wrong with their child, but it can be more productive to embrace these traits rather than forcing them into extroverted tropes. ��As avid listeners, introverts can capture information that some extroverts might overlook,�� said Prof. Karl Moore for a CNBC article. ��Unlike extroverts, introverts aren��t known to jump to conclusions, and as a result, they garner more attention and appreciation from an audience when they do speak.��

More autonomous aircraft can improve safety �C even with pilots on board

��SM�� — Tue, 04 Apr 2023 21:13:55 +0000

The future of aviation will be more autonomous. Even though many people are not yet comfortable with the idea of self-flying plane, it has the potential to revolutionize the industry, said Airbus Canada CEO Beno?t Schultz in an interview with Prof. Karl Moore for Forbes.com. Airbus is currently working to enhance in-flight connectivity for passengers, and improve aircraft autonomy. ��Autonomy is important, even though you still fly it with two pilots,�� Schultz says.

PIVOT platform is helping small businesses tackle climate change

��SM�� — Tue, 04 Apr 2023 21:08:49 +0000

Climate anxiety is real, and sometimes it can feel overwhelming, but the key to addressing it is to stop dwelling and start doing. Business owners can do more than most. The ��SM�� Sustainability Systems Initiative wants to help them do exactly that, writes Prof. Karl Moore for Forbes.com. Called PIVOT for short, the program is led by Prof. Dror Etzion, and it��s creating an online community where business owners can share and discover what others do.

Generation Z expects a workplace where their voice is heard

��SM�� — Tue, 21 Mar 2023 14:19:15 +0000

Members of Generation Z are becoming an ever-larger presence in the workplace. It will be important to their growth, and to the company��s success, to ensure they have access to training and feedback, Prof. Karl Moore told Les Affaires. It��s also important for management to listen. This generation wants to be heard �C and expects to. As they have grown up with the internet, they are accustomed to being able to easily express their thoughts and opinions.

Okimaw Community & HR Solutions works with First Nations leaders to implement effective human resources

��SM�� — Tue, 14 Feb 2023 16:44:34 +0000

First Nations�� band managers typically play dual roles, serving as both finance and human-resources manager, but finances are often their primary focus, says Miranda Kennedy, the Vice President of Human Resources at Okimaw Community & HR Solutions, a company that works with First Nations and related organizations. ��Rarely is anyone in the band office equipped to manage employee grievances, workplace safety or updating policies and procedures,�� Kennedy told Prof. Karl Moore in an interview for The Globe and Mail.

Bombardier��s business is flourishing within narrower niche of business jets

��SM�� — Tue, 14 Feb 2023 16:42:49 +0000

A series of missteps led Bombardier to the brink of bankruptcy in 2015. The Government of Quebec bailed out the Montreal-based manufacturer, but its stock cratered as it restructured its business. Fast-forward to 2023, and the aerospace company is once again on the rise. The company foresees increased revenues due to robust demand for business jets and its stock price is up 50 per cent from a year ago. ��Ten years ago, Bombardier was Canada��s biggest and most global company,�� said Prof. Karl Moore in an interview with Financial Post.

Airlines struggling with multitude of factors, including a tight labour market that increases competition for workers

��SM�� — Fri, 10 Feb 2023 17:09:06 +0000

Old software, bad weather, and high passenger volumes contributed to Southwest Airlines�� meltdown over the 2022 holiday season, which caused the cancellation of thousands of flights in just a few days. But there are other factors that have impacted airline performance too--during the pandemic, air traffic slowed down significantly, and airlines laid off part of their workforce, said Prof. Karl Moore in an interview with CBC Radio��s On the Coast with Gloria Macarenko.

Underutilized Maritime airport seeks to grow industrial and cargo operations

��SM�� — Fri, 03 Feb 2023 16:17:40 +0000

When it comes to passenger volume, the Saint John Airport doesn't crack the top 20 airports in Canada. And though Saint John is New Brunswick��s largest city, it has seen some of its flights migrate to Moncton, which is more convenient for many Maritime travelers. But the Saint John Airport wants to grow in a different direction: it is seeking partners for a logistics park, and hopes to attract industrial operations like air cargo, ground transportation, and aircraft maintenance. ��It��s a very good idea,�� says Desautels Prof.

To overcome labour and skill shortages, airlines need to partner

��SM�� — Wed, 25 Jan 2023 19:43:49 +0000

High costs for labour and a shortage of key skills have contributed to serious challenges for airlines. And there is still turbulence ahead for the industry, says Ed Sims, the former CEO of WestJet. To make this situation even more challenging, shareholders are growing impatient after several years of losses, Sims told Prof. Karl Moore in an interview for Les Affaires.? According to Sims, increased cooperation through partnerships are a step that airlines could take to resolve the industry��s shortages of labour and skills.?

Cheekbone Beauty founder Jenn Harper incorporates Indigenous teachings into company culture

��SM�� — Thu, 19 Jan 2023 21:33:45 +0000

Many companies have missions and visions, and ours is helping every Indigenous person see and feel their value in the world, said Jenn Harper in an interview with Professor?Karl Moore for The Globe and Mail. Harper��s company is called Cheekbone Beauty, and it seeks to make sustainable cosmetics that won��t end up in a landfill. Cheekbone Beauty��s organizational culture draws from the ��seven grandfather teachings�� of Anishnaabe culture. These teachings are broken down into three pillars of humility, love, respect.

National Indigenous Economic Strategy is a road map for building Indigenous economies

��SM�� — Thu, 19 Jan 2023 21:27:16 +0000

There are more than 50,000 Indigenous businesses in Canada. They operate in every sector of the economy, and contribute $32 billion to the country��s GDP. And Indigenous businesses are poised to grow further, said Dr. Marie Delorme in an interview with Prof. Karl Moore for The Globe and Mail. Economic prosperity is critical to achieving reconciliation, says Delorme, who is CEO and founder of the Imagination Group of Companies. The National Indigenous Economic Strategy is a road map.

Employee scheduling system contributed to major Southwest Airlines service disruptions, but company is likely to survive

��SM�� — Thu, 12 Jan 2023 14:36:57 +0000

When things went downhill for Southwest Airlines, they went downhill fast. During the 2022 winter holiday travel period, the Dallas-headquartered airline cancelled 6,500 flights in just three days. Winter weather played a role, but the low-cost carrier was disrupted far more than other airlines. Reports from within Southwest suggest that an outdated employee scheduling system contributed, says Prof. Karl Moore. ��It may well be that Southwest relies on a system that very much needs to be brought up to date.

Both music and business demand improvisational skills and collective action

��SM�� — Thu, 12 Jan 2023 14:35:07 +0000

Even if executives solicit employee feedback, they don��t necessarily have the skills to enter into a dialogue about it. Being able to think on your feet is an important skill in a leader, and Prof. Saku Mantere says that music is one way to develop it. ��Jazz teaches us communication in the moment,�� says Mantere, who recently released his debut album, called Upon First Impression. ��And the creativity is, to an extent, always collective because you��re creating on the spot between people.��

Air Canada cuts Calgary-Saskatchewan service in profit-motivated move

��SM�� — Wed, 11 Jan 2023 21:52:10 +0000

Air Canada is discontinuing direct flights between Calgary, and Saskatchewan��s two largest cities. The move will leave travellers from Regina and Saskatoon with fewer options, but is a savvy business move, according to Prof. Karl Moore. It is part of the air carrier��s effort to focus on its major hubs in Montreal, Toronto, and Vancouver. ��Air Canada considered which routes are profitable �C and which ones are not,�� said Moore in an interview with CBC News. ��And that is what good business people do.��

Eco-fashion brand Ecova tells the stories behind its green initiatives

��SM�� — Wed, 21 Dec 2022 15:19:14 +0000

Positive storytelling can encourage consumers to make better, more eco-conscious choices. That��s the vision the Stephanie Beaulieu (MBA��22) shared with Karl Moore in an article for Forbes.com. Beaulieu founded the eco-fashion company Ecova to make change in the fashion industry.

Green energy not yet mature enough to solve Europe��s energy crisis

��SM�� — Tue, 06 Dec 2022 18:44:00 +0000

Europe��s energy crisis has highlighted the gap between the green energy production that we want, and the fossil fuel energy infrastructure that we actually have. When Russia cuts off the flow of natural gas to Europe, there simply is not enough green energy to compensate, said Eric Reguly of The Globe and Mail in an interview with Prof. Karl Moore for Les Affaires. Twenty years ago, green energy was growing faster than it is today, Reguly said.

Air Canada is again named best North American airline, but competition is limited

��SM�� — Tue, 06 Dec 2022 18:30:05 +0000

U.S.-based magazine Global Traveler has named Air Canada the best airline in North America for the fourth year in a row, but this honour is a relative one, according to Prof. Karl Moore. According to Moore, it shows just how bad some of the other airlines in North America are.

Onex CEO Gerry Schwartz brought New York City thinking to Bay Street??

��SM�� — Fri, 25 Nov 2022 19:06:37 +0000

Gerry Schwartz founded Onex Corporation in 1984, and after nearly four decades at the helm, he grew the company in to one of Canada��s largest private equity and venture capital firms. Now, Schwartz is stepping down as Onex��s CEO. Schwartz is a big thinker and helped change Bay Street��s attitude to be a little more like New York, said Associate Professor Karl Moore in an interview with BNN Bloomberg.

Understaffed airlines are less able to recover from delays

��SM�� — Thu, 17 Nov 2022 15:22:29 +0000

The return of mass air travel has encountered some turbulence, to say the least. Lengthy delays and lost luggage are ubiquitous, even as air travellers often pay a premium for flights. At least 240 WestJet flights were recently cancelled as a result of a system outage caused by a computer problem at a data centre, and when delays like this occur, airlines are less able to cope with them than they were in pre-COVID times. They are understaffed, and overwhelmed.

Quantum tech is closer to commercialization, but few have the knowhow to commercialize it

��SM�� — Mon, 14 Nov 2022 21:18:48 +0000

Quantum technology has largely been confined to the lab, but it is moving ever closer to?the world of business, writes Karl Moore in Forbes.com. With $35.5 billion in government and business investment globally, technologies like quantum computers have the potential to transform multiple sectors of the economy. ��It's like science-fiction come to life,�� says Scott Crowder, Vice President of IBM Quantum Adoption and Business Development.

M��decins Sans Fronti��res brought business innovations to charitable giving

��SM�� — Mon, 14 Nov 2022 21:14:49 +0000

M��decins Sans Fronti��res (MSF) introduced a new business model for charitable giving. ��We?were the first ones to create the regular donation model," said Dr. Joanne Liu?(MDCM'91, IMHL'14, DSc'16), an emergency?physician, a professor at the School of Population and Global Health at ��SM��, and the?13th President of MSF (2013-2019). ��One of our first fundraising campaigns was 1 euro per day,��?Liu said in an interview with Prof. Karl Moore for Forbes.com.

Business leaders now operate at the intersection of business operations and global trends

��SM�� — Mon, 14 Nov 2022 21:11:37 +0000

Politics has pervaded the world of business, writes Prof. Karl Moore in Forbes.com. Environmental, social and governance (ESG) and equity, diversity?and inclusion (EDI) are both?changing corporate practices.

Business leaders still need to have a strategic vision, but they also need to demonstrate compassion, empathy, and vulnerability on behalf of their company �C all?qualities that have historically been concealed to entrench a leader��s authority.

Chef Rich Francis revives Indigenous culinary traditions

��SM�� — Tue, 08 Nov 2022 19:01:22 +0000

Rich Francis, owner of Seventh Fire Hospitality Group in Six Nations in Ontario and Alberta,? never set out to be a chef, but leveraged his time on Top Chef Canada to launch a prominent culinary career. Francis focuses on the precolonial culinary traditions of Indigenous peoples, but there are limits on what he��s able to do. ��Most of my work is in First Nations communities,�� Francis told Prof. Karl Moore in an interview for The Globe and Mail. ��Partially because it��s illegal to do what I��m doing using Indigenous products.

Montreal EdTech company Paper aims to address educational inequities

��SM�� — Thu, 20 Oct 2022 16:11:11 +0000

When a parent pays a tutor directly, they are helping their own child succeed. But not every parent can afford to do that, and Montreal-based EdTech company Paper has a vision to address this inequity. The academic support platform, a finalist in the 2014?Dobson?Cup, sells its services directly to school boards, so that all students in a district are able to access them. ��Charging students�� families doesn't align well with our values,�� said Paper co-founder Philip Cutler (BEd��13) in a story by Prof.

The Ras Al Khaimah Economic Zone pitches Canadian businesses on the advantages of the UAE

��SM�� — Thu, 20 Oct 2022 15:48:47 +0000

Dubai and Abu Dhabi are household names in the west, but there are five other emirates in the United Arab Emirates vying to establish themselves on the world stage. One of the fastest growing is Ras Al Khaimah. It��s home to RAKEZ��the Ras Al Khaimah Economic Zone, a major business and industrial hub, which claims to be home to over 15,000 companies in over 50 sectors.

War in Ukraine exposed how far green energy is from meeting electricity needs

��SM�� — Thu, 20 Oct 2022 15:30:35 +0000

The war in Ukraine jeopardizes the European Commission��s bid to become climate neutral by 2050, according to Eric Reguly, the European Bureau Chief for The Globe and Mail. ��This crisis in Europe exposed the shortcomings of renewable energy,�� said Reguly in an interview with Prof. Karl Moore for Forbes.com. ��There just was not enough of it around to make up for the gas shortfall when Vladimir Putin turned off the taps. This crisis really showed, to me anyway, that green energy is just not there yet.��

Strengthening communications networks will require many thousands of satellites

��SM�� — Thu, 06 Oct 2022 14:47:51 +0000

About 11,000 satellites have been launched since the Sputnik went in to orbit in the 1950s, but less than a third of them are currently active. The coming years will see a proliferation, with an estimated 70,000 satellites going in to orbit �C largely to bolster communications networks, writes Desautels Prof. Karl Moore in an article for Forbes.com.

Solfium app makes it easier to understand the costs and benefits of installing solar panels

��SM�� — Mon, 03 Oct 2022 21:09:01 +0000

Solar energy has a great deal of potential �C but the areas where it is produced are not always the same places the energy is needed most. That��s a barrier to widespread adoption, and Canadian-Mexican startup Solfium wants to accelerate solar��s adoption by making it easier to understand the economics of installing solar panels. The company��s mobile application is a one-stop shop for a quick estimate of the benefits and costs associated with installing solar energy. Users input information from their electricity bill and are instantly provided with a quote and financing options.

GSoft��s new onboarding platform aims to improve employee retention

��SM�� — Mon, 03 Oct 2022 21:05:52 +0000

Competition for top talent is fierce, and effective onboarding is key to employee retention. It is especially challenging to get this right in a digital-first environment. ��If you miss your onboarding, there's a good chance that the person will leave much earlier than expected,�� says Simon De Baene in an interview with Prof. Karl Moore for Forbes. De Baene is the co-founder and CEO of the software company GSoft, which produces software like Softstart, an onboarding solution that��s meant to smoothen the process.

Negotiators can leverage shared interests to the mutual benefit of all parties

��SM�� — Fri, 16 Sep 2022 17:01:19 +0000

Barry Nalebuff has advised the National Basketball Association in negotiations with the league��s players union, and provided consulting advice to over 50 multinational companies. But the professor at the Yale School of Management doesn��t advise negotiators to project aggressiveness. ��You don't have to be a jerk to succeed,�� Nalebuff told Prof. Karl Moore for an article in Forbes.com. ��I want people to start negotiation by talking about how to negotiate,�� says Nalebuff.

To stay ahead of the game elite athletes and business leaders must embrace change

��SM�� — Wed, 07 Sep 2022 15:49:00 +0000

When Tim Murdoch played lacrosse at Princeton in the 1980s, his coaches were prone to yelling and screaming. And Murdoch brought that coaching style to ��SM��s lacrosse team, but when he had a group of underperforming athletes, he found it just wasn��t working. So, Murdoch re-evaluated, and began focusing on the positive. It paid off. Over the next decade, ��SM�� won most of its games and two national championships. ��I focused on strengths instead of weaknesses,�� Murdoch told Prof. Karl Moore in an interview for Forbes.

Rio Tinto Aluminium hopes new smelting process can reduce emissions from smelting process

��SM�� — Fri, 02 Sep 2022 17:52:40 +0000

To generate and store low-carbon energy, we will need large quantities of minerals and metals. Aluminum is among the most important. Its production accounts for 2% of human-produced emissions, and demand for the lightweight metal is predicted to increase. New technologies could help, said Ivan Vella, the Chief Executive of Rio Tinto Aluminium in a Forbes.com article written by Prof. Karl Moore.

GM plans to use dealerships to upgrade charging infrastructure, accelerate EV adoption

��SM�� — Fri, 02 Sep 2022 17:49:43 +0000

GM plans to eliminate all tailpipe emissions from light-duty vehicles by 2035 �C but right now, we don��t have the electrical grid we need to power all the electric vehicles (EVs) that we would need to replace the existing petroleum-powered ones. That��s a big barrier to EV adoption, especially in rural and remote areas. But GM has a plan to overcome this. ��We are going to use our dealerships, which are already well-dispersed and distributed, to help us place those chargers and install them within their communities,�� said GM Canada President Marissa West for an article by Prof.

At-work interactions can help build trust that transfers to remote work environments

��SM�� — Fri, 02 Sep 2022 15:53:06 +0000

Nearly 90 per cent of Americans would choose to work remotely, and the trend holds true among different occupational categories, demographic groups, and geographical locations. But there are still advantages to in-person contact, according to Kira Newman the editor of Greater Good Magazine. When Newman got the job, she moved to California to develop relationships in person. ��It makes it easier to work together and cooperate remotely once you know someone better,�� Newman told Prof. Karl Moore in an interview for Forbes.com.

Indigenous women are fastest growing group of entrepreneurs

��SM�� — Fri, 02 Sep 2022 15:50:06 +0000

There are about 60,000 Indigenous entrepreneurs in Canada, and Indigenous women are the fastest growing group of entrepreneurs. ��They are outpacing all other segments�� says Monica James, a member of the Peter Ballantyne Cree Nation and the regional manager for client diversity at the Business Development Bank of Canada (BDC). Indigenous women have been in business for many years, said James in an interview with Prof. Karl Moore for The Globe and Mail.

Shopify��s work-from anywhere model unlocks a globe-spanning talent pool

��SM�� — Tue, 26 Jul 2022 21:18:52 +0000

Some might see the model of hybrid work as a half-measure, but Shopify is using it to transcend geography �C and as a work-around for the skilled worker shortage that��s plaguing the tech sector.

"We're trying to be more decisive to say, ��work from anywhere, but make sure you and your team are getting together,�� said Shopify President Harley Finkelstein in an interview with Prof. Karl Moore for Forbes.com.

New SEC reporting requirements will be a challenge for companies without strong CSR strategies

��SM�� — Mon, 25 Jul 2022 20:05:28 +0000

With the specter of climate change looming large, the Securities and Exchange Commission has moved to standardize environmental and social governance reporting.

Many companies aren��t prepared for it. ��This is coming fast and companies that have not really started on their corporate social responsibility journey need to get organized,�� said H��l��ne V. Gagnon (LLB��93), the chief sustainability officer for CAE, a provider of flight training and simulation solutions.

Luxembourg is investing in innovation to power its future

��SM�� — Mon, 25 Jul 2022 19:58:14 +0000

Luxembourg is one of the smallest countries in the world. At 2,586km², it��s less than half the size of Prince Edward Island.

Kalina Newmark brings an Indigenous lens to management in a Fortune 500 company

��SM�� — Mon, 25 Jul 2022 19:55:18 +0000

As a brand manager for Starbucks�� Instant packaged coffee business, Kalina Newmark seeks to make each team member feel that their contribution is valued at the same level. It��s just one of the ways that Newmark seeks to incorporate Indigenous teachings into her work. For Newmark, who is Sh��htagot��??n? and M��tis from the Tulita Dene First Nation, the idea of valuing each person��s contribution at the same level is really important, writes Prof. Karl Moore in The Globe and Mail.

Canada is experiencing major air travel headaches, but isn��t the only one

��SM�� — Tue, 12 Jul 2022 19:15:02 +0000

After more than two years of intermittent lockdowns and travel restrictions, summer 2022 was the season that many Canadians decided they were ready to travel again. Our return to the skies hasn��t gone so smoothly, to say the least. Extended delays at the country��s airports have made headlines across the country, and with Air Canada��s announcement that it will cancel 154 flights per day for the rest of the summer, it could get even worse for air travellers, according to Prof. Karl Moore.

Family-owned firms outperform over the long term: National Bank of Canada report

��SM�� — Tue, 28 Jun 2022 19:48:43 +0000

Publicly traded Canadian family businesses provide superior long-term performance, according to a new report by the National Bank of Canada. To better understand what makes these firms distinctive, the Bank analyzed 44 Canadian corporations under family or founder control.

WestJet expected to reduce service in the east, increase focus on western Canada

��SM�� — Tue, 28 Jun 2022 19:33:30 +0000

WestJet is expected to reduce service in the Toronto-Montreal-Ottawa triangle to focus on growth in western Canada. That could leave the east with a competition problem, but it��s likely a good move for Calgary-based WestJet, according to Professor Karl Moore. The choice doubles down on WestJet��s strengths �C and pulls out of routes where Air Canada is dominant, and it��s difficult for WestJet to compete.

HITLAB is using artificial intelligence to identify the hit songs of the future

��SM�� — Thu, 16 Jun 2022 15:54:26 +0000

A hit song can capture lightning in a bottle, but what is the exact mix of characteristics that make one song a global phenomenon - and another a hidden gem. There has always been a bit of alchemy to this formula, but HITLAB is using machine learning to demystify it. Led by Michel Zgarka (BEd��1975), the company has created the Music Digital Nuance Analysis (DNA) tool, writes Prof. Karl Moore in Forbes.com.

Celebrating excellence in teaching at Desautels

��SM�� — Fri, 10 Jun 2022 18:45:01 +0000

Across programs and subject areas, the Desautels Faculty of Management recognizes the vital role that teaching plays in enriching the student experience and in inspiring the next generation of leaders.

The Distinguished Teaching Award recipients?Sujata Madan?and?Juan Serpa?were honoured at ��SM��s 2022 Management Convocation ceremony on June 1, for their excellence in teaching.

Government of Canada Deputy Minister encourages employees to seek practical ways to encourage reconciliation

��SM�� — Wed, 08 Jun 2022 20:28:11 +0000

Talking about racism in the workplace can be uncomfortable, but that��s how you know that it is working, according to Gina Wilson, the Deputy Minister, Diversity and Inclusion and Youth and Senior Associate Deputy Minister, Canadian Heritage. Wilson encourages managers and employees to talk about practical things that encourage reconciliation.

Ukraine��s strong territorial defence owes much to strong sense of civic duty

��SM�� — Wed, 08 Jun 2022 20:13:56 +0000

Russia��s attack on Ukraine was not unexpected, but its scale surprised many. ��There was a common expectation of escalation in the East and the South,�� says Mykhaylo Petechuk (MBA��13), who has worked for McKinsey & Company in Ukraine. ��But no one expected the launch of missiles into every region of the country.��

Competition from Flair Airlines could contribute to lower airfares in Canada

��SM�� — Wed, 08 Jun 2022 20:01:05 +0000

Canada��s airline duopoly has kept airfares high, and Flair Airlines set out to challenge that with ultra-low-cost flying. A foreign ownership stake brought the company under investigation by the Canadian Transportation Agency, but many Canadians are sympathetic to the notion of a feisty underdog challenging the status quo, according to Professor?Karl Moore.

Sustainable materials could help solve the fashion industry��s emissions problem

��SM�� — Thu, 02 Jun 2022 20:41:30 +0000

The fashion industry is responsible for about 4% of global greenhouse gas emissions, and most originate with the raw materials used in clothing -- like leather, cotton, and synthetic fibres. Evoco is working to reduce fashion��s emissions. Led by James Robinson, the Toronto-headquartered company provides sustainable materials to leading footwear producers like Kodiak and Timberland. The company claims to have saved 948,900 kg of carbon emissions, and in an interview with Prof.

Environmental pressures are one factor in the increased probability of pandemics

��SM�� — Thu, 02 Jun 2022 20:39:36 +0000

Joanne Liu?(MDCM'91, IMHL'14, DSc'16) is no stranger to health emergencies. The physician and former International President of M��decins sans Fronti��res is leading ��SM��s efforts to prepare for future health emergencies. As the director of the Pandemic and Health Emergency Readiness Lab, Liu is seeking to develop solutions to current crises and prepare for future ones. There is an acceleration of local epidemics becoming pandemics, and that is somewhat linked to pressure on our environment, Liu told Desautels Prof.

Bombardier��s shift to business jets coincided with sustained increase in demand

��SM�� — Wed, 18 May 2022 19:22:48 +0000

Bombardier is all in on business jets, and that seems to be a good thing. The Montreal-headquartered aerospace company sold off its commercial aviation business to focus on building the business jets that serve the travel needs of the ultra-wealthy, and the pandemic has given that choice a boost. Demand for private jets soared as COVID-19 restrictions were enacted, and it has not yet come back to earth. For every business jet that Bombardier ships, it��s receiving 2.5 new orders. While some might long for the days that the company was manufacturing commercial aircraft, Prof.

Introverts and extroverts can both benefit from breaks that lean into their inclination

��SM�� — Wed, 11 May 2022 15:56:44 +0000

Acting like an extrovert is exhausting for introverted people�Cand vice-versa. Prof. Karl Moore encourages everyone to take mental breaks during the day to recharge. An introvert with a meeting-heavy schedule that demands a lot of interpersonal interaction might need to schedule a solo walk, while an extrovert who is working from home might need to take time to get outside and talk to their neighbours.

Alumni create digital platform that helps businesses collect unpaid bills

��SM�� — Wed, 04 May 2022 15:17:18 +0000

When customers don��t pay their bills, it can be a major drain on a business. To collect unpaid bills, creditors have long relied on credit control specialists who use techniques like outbound phone calls. But that��s 20th-century technology, and Dimitri Raziev (BCom��09) spotted an opportunity to modernize the approach.

In virtual work environments, leaders must take steps to ensure employees feel free to share ideas

��SM�� — Mon, 02 May 2022 18:52:06 +0000

The specifics of leadership in a virtual environment differ from in-person, but some core aims remain the same. Whether a team is working remotely or at the office, it��s important that managers create a psychologically safe workplace, according to Prof. Karl Moore. In a virtual environment, leaders must be purposeful in planning meetings and communications, and foster an environment workers feel able to freely speak and share their ideas without fear of punishment or humiliation.

Edmonton-headquartered discount carrier Flair Airlines under preliminary investigation by the Canadian Transportation Agency

��SM�� — Mon, 02 May 2022 18:39:06 +0000

Flair Airlines wants to bring low-cost airfares to Canadian cities, but despite strong demand, the Edmonton-based carrier could lose its license this May. At issue is the role of the investment firm 777 Partners LLC. The Miami-based company owns a 25 per cent stake in Flair, leases aircraft to it, and controls its board of directors. The control they exert is the reason that Flair is facing preliminary investigation by the Canadian Transportation Agency (CTA), Prof. Karl Moore told the Financial Post.

Executives should understand what data tells them about the present �C and the future

��SM�� — Mon, 02 May 2022 18:36:04 +0000

Data can tell you a lot about the current state of business, and what the future holds. That��s information that companies can use to make strategic decisions, and it is multiplying quickly. Up to 90 per cent of all data was created in the past two years alone. To leverage, Prof. Maxime Cohen recommends executive education programs in data science as a way to understand the possibilities, and communicate effectively with data scientists.

Understanding the five languages of workplace appreciation can help managers make employees feel valued

��SM�� — Mon, 02 May 2022 18:28:56 +0000

Employees need to feel appreciated to maintain workplace morale �C but not everyone receives positive feedback in the same way. Gary Chapman and Paul White��s book The 5 Languages of Appreciation in the Workplace provides managers with a framework to make their employees feel that their contribution is valued, writes Prof. Karl Moore in Forbes.com.

Psychological safety in the workplace

��SM�� — Fri, 22 Apr 2022 15:18:42 +0000

In a two-part series in Forbes, Prof. Karl Moore and Lainie Yallen (BCom��18) explore psychological safety in the workplace.

Former Desautels professor Kunal Basu explores human experience through fiction

��SM�� — Fri, 22 Apr 2022 15:05:10 +0000

An author��s job is to empathize, to go outside of their world to explore and understand. To indulge in life, and not be judgmental �C to immerse yourself as much as possible. Kunal Basu has used this approach to author a series of best-selling novels that explore diverse experiences, from 6th-century painters to contemporary sex workers in India.

Encouraging fathers to take parental leave can demonstrate a company��s values �C and help them compete for talent

��SM�� — Fri, 08 Apr 2022 13:20:04 +0000

Parental leave is available to both mothers and fathers, but men often do not take this time off�Ceven though it helps them bond with their children and support their partner. This is partly due to work culture, but competition for top talent could help change this, according to Prof. Karl Moore. By encouraging male employees to take parental leave, companies can differentiate themselves.

Tech giants' business ecosystems transcend traditional economic sectors

��SM�� — Thu, 07 Apr 2022 22:38:12 +0000

Technology is always evolving, and keeping up with the pace of change is an ongoing challenge for business leaders. Companies can be vulnerable to competition from entirely different sectors��consider how Apple made a MP3 player called the iPod and killed the compact disc forever. It was the first time the computer hardware company had even ventured into the music business.

Surge in private jet sales bolsters Bombardier

��SM�� — Thu, 07 Apr 2022 22:31:08 +0000

When Bombardier announced it exiting the commercial aviation business in 2018, its stock price tanked. But the company has forged a path forward with its focus on private aviation, writes Prof. Karl Moore. The pandemic proved to be an unexpected boon for the company. As travel restrictions were imposed, demand for private aircraft soared. And with few used aircraft available, buyers turned to Bombardier, according to company President and CEO ?ric Martel.

Urban planner brings Indigenous worldview to architecture and developments

��SM�� — Thu, 07 Apr 2022 22:23:39 +0000

Regardless of who owns the land, we have a shared responsibility toward it. At Montreal��s Sid Lee Architecture, Pascal Harvey is bringing an Indigenous lens to urban planning, and believes this worldview can be reconciled with real estate development by treating land occupation with collective responsibility�Ceven when land is privately owned. The Innu sociologist, urban planner and entrepreneur shared insights about how Indigenous world views can inform urban planning with Prof. Karl Moore.

To reach a diverse audience, you need a diverse team

��SM�� — Tue, 29 Mar 2022 18:46:25 +0000

Everybody buys stuff. And in order to reach us all, advertising agencies need to be able to speak effectively to people of diverse backgrounds and beliefs. To do that effectively, an agency must be diverse itself. Dentsu Canada views diversity as an ongoing process, writes Professor Karl Moore in Forbes.

The best leaders have traits of both introverts and extroverts

��SM�� — Wed, 23 Mar 2022 20:30:14 +0000

Leadership makes many different demands. Certain situations require the quiet contemplation of an introvert �C like taking time to consider all implications before a decision is made. Other situations need an extrovert��s gregariousness, like taking the time to ensure that employees know their hard work is appreciated. The best leaders will do both, according to Karl Moore, a Professor at Desautels.

Award-winning spirit brand launched by a one-time Montreal janitor with a vision for better vodka

��SM�� — Wed, 23 Mar 2022 20:28:27 +0000

The purest water makes the best vodka, but despite having water in abundance, Quebec had no vodka makers until relatively recently. Nicolas Duvernois observed this disconnect, and, in 2010, he founded Duvernois Creative Spirits, writes Desautels Professor Karl Moore in Forbes. He was working as a hospital janitor when he launched the company, with a vision to leverage Quebec��s natural resources to make a premium spirit. Since then, the company��s Pur Vodka has been named the best vodka in the world six times.

Healing and reconciliation in healthcare

��SM�� — Fri, 04 Mar 2022 21:39:12 +0000

In a conversation with Professor Karl Moore and W��hiakatste Diome-Deer, Jennifer Robinson provides insight on how communities can promote Indigenous leadership in public healthcare. As a resident physician at ��SM�� Health Centre, Robinson plays a central role in breaking down systemic barriers and helping Indigenous peoples heal from historical traumas within the Canadian health system.

Defining the post-pandemic world

��SM�� — Thu, 24 Feb 2022 18:46:00 +0000

During the 7th annual Global Leadership Research Conference at Amity Business School (India), Professor Karl Moore and fellow researchers discussed shared challenges of transitioning into a post-pandemic reality. In his presentation, Moore pushed for greater support of Indigenous leadership and innovative thinking across industries.

Advancing literacy worldwide

��SM�� — Thu, 24 Feb 2022 18:41:10 +0000

In a recent conversation with Professor Karl Moore, former Microsoft executive John Wood provides a behind-the-scenes look at his work to increase literacy among women and children in developing nations. As the CEO and founder of two nonprofit organizations, Room to Read and U-Go, Wood is committed to confronting systemic barriers to earning a high-quality education.

Quebec government backs A220 jet expansion

��SM�� — Fri, 11 Feb 2022 17:05:37 +0000

The Quebec government has attracted criticism in the wake of announcing it would contribute $385 million toward production of the Airbus A220 jet, but Professor Karl Moore fully supports the move. The province��s aviation industry has consistently provided employment opportunities and reliable customer service, he says, making the sector a profitable investment for Quebec.

The true meaning of the Olympic Games

��SM�� — Fri, 11 Feb 2022 16:58:09 +0000

Professor Karl Moore sits down with Dick Pound (BCom��62) to discuss the politics and athleticism behind the Olympic Games. A former Olympian and a member of the International Olympic Committee since 1978, Pound says audiences should focus on celebrating exceptional athletes rather than the drama of political boycotts.

Inspiring value-driven innovation among Indigenous leaders

��SM�� — Fri, 11 Feb 2022 16:38:39 +0000

In a conversation with Professor Karl Moore and W��hiakatste Diome-Deer, Jeff Ward provides insights on how technology can be leveraged to help Indigenous leaders thrive. As the founder of Animikii, a company that creates digital solutions for Indigenous organizations, Ward believes innovation should be driven by love and sustainability, two key Indigenous values.

The role of the inner self in entrepreneurship

��SM�� — Fri, 04 Feb 2022 15:54:17 +0000

Professor Karl Moore sat down with Lightspeed Founder Dax Dasilva just before he stepped down as CEO to unpack the role of spirituality in entrepreneurship. In Dasilva��s experience, spiritual understanding and self-reflection have been critical drivers of creativity and innovation.

A call to integrate science and religion

��SM�� — Fri, 04 Feb 2022 15:50:06 +0000

In a recent conversation with Professor Karl Moore, Oxford theologian Alister McGrath emphasizes the mutuality of science and religion. Instead of opposing each other, he says, the two spheres can work hand in hand to promote human flourishing.

Learn more

Making space for healing

��SM�� — Thu, 27 Jan 2022 22:02:48 +0000

In a conversation with Professor Karl Moore and W��hiakatste Diome-Deer, Chellie Spiller offers insights into how society can better empower Indigenous youth. Currently a professor of leadership and management at the University of Waikato Management School in New Zealand, Spiller affirms the need for Indigenous youth to study their identity in more depth and for non-Indigenous people to prioritize genuine, not performative learning about Indigenous cultures.

Stephen Harper launches investment fund

��SM�� — Thu, 27 Jan 2022 21:53:55 +0000

Plenty of people did a second take when Former Prime Minister Stephen Harper announced his plan to launch an activist investment fund, but Professor Karl Moore wasn't surprised. According to Moore, Harper has spent years trying to bridge the gap between private and public sectors in Canada through supporting entrepreneurship and social ventures.

Airline industry loses altitude

��SM�� — Tue, 11 Jan 2022 19:31:39 +0000

Airlines have experienced a hit to their reputation as well as their bottom line as Omicron leads to thousands of cancelled flights and stranded passengers. These disruptions may signal distress in the industry, according to Professor Karl Moore, but many airlines are already doing everything in their power to balance budget, safety, and customer needs.

Putting passengers first

��SM�� — Wed, 08 Dec 2021 17:09:15 +0000

Professor Karl Moore sits down with WestJet CEO Ed Sims to discuss the challenges of running an airline in the middle of a pandemic that has made domestic and international travel unpredictable. Sims emphasizes the importance of maintaining open lines of communication with travelers and offering a wide array of travel planning services in order to give passengers a feel of hope and control in times of crisis.

Air Canada CEO sparks debate over bilingualism in Montreal C-suites

��SM�� — Fri, 03 Dec 2021 14:24:58 +0000

Amid controversy surrounding the inability of Air Canada CEO Michael Rousseau to speak French, Professor Karl Moore says the incident is prompting companies to re-evaluate who they place in executive positions and what skillsets should be prioritized.

Learn more

An investor��s top tips for success

��SM�� — Mon, 22 Nov 2021 20:47:46 +0000

In a recent conversation with Professor Karl Moore, Canadian investor Mitch Garber (BA��86) shares his best tips for success. In addition to well-honed networking skills and a healthy appetite for risk, Garber emphasizes the importance of increasing representation of leaders from historically marginalized communities as a tool for collective growth.

Hope for Qu��bec investors

��SM�� — Mon, 22 Nov 2021 20:34:59 +0000

As the French stock market wobbles and the value of the Euro continues to decline, manufacturing company Alstom and its new subsidiary, Bombardier Transportation, are fighting to maintain financial health. But Professor Karl Moore remains hopeful for Alstom��s future growth.

The acquisition of Bombardier may present multi-billion-dollar losses in the short term, he says, but the long-term stock returns will make those losses worthwhile.

Portrait of a leader

��SM�� — Fri, 05 Nov 2021 15:59:10 +0000

In a recent conversation with Professor Karl Moore, Adam Bryant reflects on more than 30 years of research into the traits of a successful leader. As author of The CEO Test and a current managing director of ExCo, a coaching and mentoring platform for leaders around the globe, Bryant emphasizes that the world��s most successful leaders find a way to demonstrate authenticity and honesty. These key characteristics foster trust in the workplace, opening the door to mutual growth and learning.

Dynamic diplomacy

��SM�� — Fri, 29 Oct 2021 13:59:40 +0000

In a conversation with Professor Karl Moore, Pham Cao Phong, the Vietnamese Ambassador to Canada, highlights how international diplomacy has shifted throughout the pandemic. Despite travel limitations and the stress that comes with crisis, Phong says his highest priority is to recognize the humanity in fellow leaders and work to build relationships that pave the way to effective collaboration.

Cleaner energy for a cleaner world

��SM�� — Fri, 29 Oct 2021 13:49:26 +0000

Professor Karl Moore sits down with ?ric Lachance to discuss how companies around the world can improve environmental sustainability. As the CEO of ?nergir, a top natural gas distributor in Quebec, Lachance says it is imperative for companies to draw from multiple renewable energy sources rather than monopolizing fossil fuels. To generate a smaller carbon footprint on the production side of energy use, ?nergir is currently focused on developing solar, wind, and hydroelectric power.

Empowering Indigenous women leaders

��SM�� — Mon, 25 Oct 2021 14:53:46 +0000

Professor Karl Moore sits down with Bobbie Racette to hear about how her Indigenous values inform her work as an entrepreneur. As the founder of Virtual Gurus, an online platform that helps connect businesses with freelance creators, consultants, and other collaborators, Racette plays an active role in breaking down stereotypes about Indigenous women and inspiring new generations to pursue their dreams in the face of adversity.

Adopting a holistic approach to environmental change

��SM�� — Thu, 14 Oct 2021 22:09:12 +0000

Professor Karl Moore sits down with Joachim Rosenberg, the president of Volvo Energy and a champion for climate change, to discuss the resounding global call to cut down on carbon emissions.

Rosenberg underscores the need for corporations to consider both the values and the practices behind long-term environmental goals.

From product creation to product use, creating sustainable solutions is key to protecting our planet and its inhabitants for generations to come.

Bridging the racial attention deficit

��SM�� — Thu, 14 Oct 2021 21:46:05 +0000

A new study out of Columbia University reveals that white American professionals pay significantly less attention to the work and words of their Black colleagues than to those of their white colleagues. According to Professor Karl Moore, occasionally amplifying Black voices or developing diversity training programs is not enough to eliminate this attention bias. To bring about lasting relational transformation, organizations must actively foster dialogue and listening among their employees.

A straight shot from Calgary to New Delhi

��SM�� — Thu, 07 Oct 2021 20:41:05 +0000

Thousands of citizens in Calgary have signed a petition asking major airlines to establish a direct flight to New Delhi, India. A new route, they argue, would help meet the business and recreational travel needs of a rapidly growing South Asian community in Alberta��s largest city. Currently, travelers to New Delhi must catch a connecting flight in Vancouver or Toronto.

Building belonging on Broadway

��SM�� — Fri, 24 Sep 2021 00:07:22 +0000

Professor Patricia Faison Hewlin and her husband, CEO of The Hewlin Group, Jay Hewlin, are working to carve out diverse, equitable, and inclusive spaces for success on Broadway. As they partner with hit Broadway shows, including Hamilton and Moulin Rouge!, they advocate for initiatives that go beyond diversity statements, pushing for a balance between policy change and personal development.

A call for hybrid work models

��SM�� — Thu, 23 Sep 2021 23:44:41 +0000

Research conducted by Professor Karl Moore features prominently in a new piece that advocates for a hybrid office environment. Recently, Professor Moore found that at least half of American employees who work remotely are working longer hours, and a majority of young professionals suffer from loneliness on a regular basis. Although many companies continue to support remote work, the weakening of social ties may prove harmful in the long term.

Karl Moore joins star-studded lineup at C2 Montr��al

��SM�� — Thu, 23 Sep 2021 23:34:35 +0000

C2 Montr��al, a popular annual conference that brings together leaders at the intersection of commerce and creativity, will return in a virtual and in-person format from October 19-21.

This year��s theme will focus on the prefix ��re�� in keeping with the return and renewal of pre-pandemic social connection.

Professor Karl Moore has a spot on the speakers roster alongside top executives from Google and TikTok, First Nations leaders, actress and producer Mindy Kaling, and Olympic skier Lindsey Vonn.

Spotlighting Inuit leaders

��SM�� — Thu, 23 Sep 2021 13:58:01 +0000

Professor?Karl Moore sits down with Kilikvak Kabloona to hear about how her Inuit identity informs her role as a business and community leader. As the CEO of Nunavut Tunngavik Inc., she plays a key role in helping First Nations navigate the Nunavut Land Claim Agreement.

Managing up: how to maintain a strong relationship with your boss while working from home

��SM�� — Wed, 22 Sep 2021 14:59:14 +0000

Managing up, the art of managing your manager, could be the secret to a successful career. But how does it work when working from home? Hybrid working arrangements are here to stay, says Professor Karl Moore. For your best chance at improving communication and managing your relationship with your boss, take the time to learn more about your direct supervisor and schedule regular one-on-ones with them to make up for other informal moments of face time that would have occurred in an office setting.

Advancing success in the digital workplace

��SM�� — Wed, 22 Sep 2021 14:01:35 +0000

Based on interviews with more than 20 young professionals from leading tech companies, Professor Karl Moore developed a series of best practices to help both introverts and extroverts flourish while working remotely. From creating new mentorship and learning opportunities to making the workplace more comfortable, employers must act intentionally to cultivate success in a digital space.

Hope for business air travel despite falling demand

��SM�� — Thu, 09 Sep 2021 20:31:53 +0000

With the business travel sector continuing to struggle in light of teleconferencing and work-from-home options, Professor Karl Moore believes the new reality is an opportunity for airlines to start offering more competitive pricing to business professionals on domestic flights. The lower airfares would also benefit consumers, making travel for business an ideal option in terms of affordability and the known benefits of in-person communication.

Normalizing flexible communication

��SM�� — Wed, 08 Sep 2021 13:49:47 +0000

Professor Karl Moore sits down with Kira Newman, editor-in-chief of Greater Good Magazine at University of California, Berkeley��s Happiness Research Center, to hear her thoughts about the impact of remote work on face-to-face interaction. From Newman��s perspective, flexible communication should become the norm for both remote and in-person work. Whether it��s a phone call, coffee chat, or email, employees benefit from having multiple avenues to connect with their team members.

Persevering through high-pressure situations

��SM�� — Mon, 23 Aug 2021 18:03:31 +0000

Professor Karl Moore sits down with Mark de Rond, a professor of organizational ethnography at the University of Cambridge, to discuss how humans physically and emotionally respond to extreme adversity. In Professor Moore��s experience, the perseverance of individual leaders in the face of stress is critical to team success when encountering unexpected challenges.

Pandemic breeds empathy in leaders

��SM�� — Mon, 23 Aug 2021 17:52:43 +0000

Professor Karl Moore discusses his recent research on how the COVID-19 pandemic has influenced extroverted and introverted leadership styles. Most people slowly became ambiverts in lockdown, Professor Moore says, with extroverts learning how to be alone and introverts realizing how much they missed social interaction. When leaders on both sides of the social spectrum are forced to step outside their comfort zones, they bring a greater degree of empathy and collaboration to the workplace.

Desautels Alumnus Appointed Pro Vice Chancellor of the University of Cambridge

��SM�� — Thu, 12 Aug 2021 13:53:29 +0000

This fall, Kamal Munir (Ph.D.��00) will step into a new role as Vice-Chancellor of the University of Cambridge (UK). Munir taught at ��SM�� for four years before moving to Cambridge, where he has served as an instructor of policy and strategy at the Judge Business School for the past 20 years.

Saint-Hubert airport searches for competitive edge

��SM�� — Thu, 05 Aug 2021 20:52:49 +0000

Montreal��s Saint-Hubert Longueuil Airport is intent on expanding its services to include more frequent, lower-cost flights, some to international destinations. Professor Karl Moore believes that most business professionals will continue to fly through Billy-Bishop Airport for convenient flights between downtown Toronto and Montreal. On the other hand, he says, Saint-Hubert may well become a viable travel hub if new rail infrastructure projects in Montreal go forward as planned.

Ashton Kutcher��s twin brother inspires with story of overcoming adversity

��SM�� — Wed, 04 Aug 2021 16:10:12 +0000

Michael Kutcher never let his cerebral palsy diagnosis stop him from impacting the lives of thousands through his public speaking, not-for-profit service, and memoir. Professor Karl Moore spoke with Kutcher, who is actor Ashton Kutcher��s twin brother, about the innovative mindset, values, and family support that led Kutcher to his current role as the Assistant Vice President of Transamerica.

The value of ambiversion

��SM�� — Tue, 06 Jul 2021 20:55:29 +0000

Amidst the ongoing debate on the value of introversion versus extroversion in leadership, a growing body of literature suggests the extrovert and introvert labels do more harm than good, portraying personality as less complex than it really is. In his upcoming book We Are All Ambiverts Now, Professor Karl Moore explains the need for leaders to possess characteristics from both sides of the social energy spectrum to lead their teams most effectively.

Chef entrepreneurs hold the ingredients for success

��SM�� — Tue, 06 Jul 2021 20:51:25 +0000

Keeping a restaurant alive during a pandemic requires a high degree of creativity and tenacity. Antonio Park, the founder and owner of Montreal restaurant Park, sits down with Professor Karl Moore to reflect on the strategies that carried him through one of the most challenging seasons for the restaurant industry in recent memory.

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Entrepreneurial spirit fuels economic growth in Quebec

��SM�� — Tue, 06 Jul 2021 20:46:23 +0000

In the decades following the Quiet Revolution, Quebec saw the rise of ��Quebec inc.,�� a new category of francophone owners and companies who were determined to make a mark in a largely anglophone-dominated business ecosystem.

Ready for takeoff

��SM�� — Thu, 10 Jun 2021 17:41:31 +0000

With the dip in domestic air travel as a result of the pandemic, pilot David Morgan redefined the flight experience by launching AxAir Aviation, a charter plane service for local business and tourist travel along the coast of Nova Scotia.

Timing is everything

��SM�� — Thu, 10 Jun 2021 17:31:42 +0000

Branding and marketing initiatives across industries rely heavily on trend-spotters like Laura Saunter, who predicted millennials�� obsession with pink several years ago. Professor Karl Moore outlines Saunter��s methods, which utilize a creative assembly of artistic and mathematical tools to discern what product characteristics will catch the consumer��s eye in weeks, months, or years down the line.

Blazing a trail for reconciliation

��SM�� — Fri, 04 Jun 2021 14:55:01 +0000

Professor Karl Moore joins W��hiakatste Diome-Deer in a conversation with Jolain Foster to learn about how her identity as a Gitxsan informs her career in accounting at Deloitte. Foster is committed to building bridges between peoples from different cultures in every aspect of her work, something she sees as the cornerstone for creating more efficient and successful corporations.

Practical tips for introverted leaders

��SM�� — Thu, 03 Jun 2021 15:32:17 +0000

Based on interviews with more than 400 CEOs, Professor Karl Moore offers practical suggestions for introverted leaders to support their more extroverted employees. For the introvert, he says, verbally responsive listening and taking on the role of an engaged ��sounding board�� are helpful ways to encourage creative yet actionable ideas in the workplace.

Creating entrepreneurial solutions in the arts

��SM�� — Thu, 03 Jun 2021 15:25:06 +0000

Childhood friends William Lande and Sam Tannenbaum are taking the art world by a storm with their online sales business, Bidgala, which connects artists with potential buyers. Professor Karl Moore delves into the duo��s vision for growing an accessible, user-friendly platform for emerging artists that emphasizes the personal stories and experiences behind each piece.

When introverts should act like extroverts?

��SM�� — Thu, 27 May 2021 22:03:09 +0000

Professor Karl Moore has interviewed hundreds of CEOs to research the impact of introversion and extroversion on leadership. While those who fall squarely on the introvert end of the spectrum have their advantages, there are times when acting like an extrovert is crucial to success, he argues.????

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8 signs you could be an ambivert

��SM�� — Fri, 21 May 2021 17:55:44 +0000

Professor Karl Moore weighs in on the age-old debate about extroverts and introverts, pointing to the middle of the spectrum: ambiversion. In his experience, ambiverts can gain a competitive advantage through drawing from both orientations as needed.

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Building a digital culture

��SM�� — Fri, 21 May 2021 16:49:37 +0000

According to Nigel Vaz, the CEO of a digital consulting firm called Publicis Sapient, digital transformation is becoming an existential imperative for businesses of every size and sector. Professor Karl Moore points to Vaz��s new book, Digital Business Transformation, as a valuable guide for learning how to drive customer and business value through digital solutions.

8 signs you��re an ambivert

��SM�� — Wed, 05 May 2021 20:31:09 +0000

It��s rare to find a pure introvert or extrovert. Most people fall somewhere on the spectrum between the two, and those who can combine traits from both dispositions have a significant advantage in the workplace. Professor Karl Moore shares eight indicators that someone is an ambivert.

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What indigenous communities can teach us about sustainability

��SM�� — Wed, 05 May 2021 20:19:11 +0000

Professor Karl Moore interviews Sean McCormick, a M��tis from Manitoba, about his journey to founding Manitobah Mukluks, an Indigenous-owned and operated global footwear brand. McCormick touches on the unique challenges that Indigenous entrepreneurs face and the excellence they demonstrate in preserving finite resources.

Authentic leadership in indigenous communities

��SM�� — Wed, 28 Apr 2021 20:18:30 +0000

Professor Karl Moore joins W��hiakatste Diome-Deer in interviewing leading indigenous scholars in business, science, and beyond to hear their stories and strategies for success. A central theme that emerges is the importance of developing an authentic leadership style that honours one��s history, culture, and beliefs.

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Introducing the ��HENRYs��: ��Highly Educated, Not Rich Yet��

��SM�� — Thu, 22 Apr 2021 16:09:07 +0000

Coined in Fortune magazine in 2003, the term HENRY describes a sub-group of consumers with modest resources and luxurious taste. These individuals, typically older millennials with six-figure incomes and investable assets of less than $1 million, aren��t high-net earners just yet, but they��re spending like they are. Professor Karl Moore paints a richer portrait of the HENRYs and points to the opportunities that luxury brands should seize in appealing to this segment of the market.

Bringing Air Canada back to life

��SM�� — Fri, 16 Apr 2021 15:17:32 +0000

As the COVID-19 pandemic continues to raise the spectre of bankruptcy for Air Canada, Finance Minister Chrystia Freeland and Transport Minister Omar Alghabra have stepped in with a $5.9 billion lifeline package for the country��s largest airline. Professor Karl Moore takes a closer look at the key components of the package, particularly those that came as a surprise.

Professor Karl Moore loves teaching on Zoom

��SM�� — Wed, 31 Mar 2021 15:51:13 +0000

He can��t speak for everyone, but Professor Karl Moore has enjoyed the advantages of teaching on Zoom during the pandemic. While he admits there are drawbacks, Zoom gives him an opportunity to welcome global guests to the classroom, which would be impossible in-person. Moore also finds that students are more receptive to participating through Zoom, as the virtual dynamic levels the playing field.

Flexible mindset key to business success in 2021

��SM�� — Wed, 31 Mar 2021 15:24:17 +0000

In a recent conversation with Louis Vachon, CEO of the National Bank of Canada, Professor Karl Moore discusses the key ingredient for business success in 2021: adaptability. Embracing change and cultivating a flexible culture in the workplace will set leaders apart in a shifting business landscape, he says.

The rise of the ambivert in business leadership

��SM�� — Fri, 26 Mar 2021 14:30:35 +0000

Professor Karl Moore continues his research into introverted versus extroverted personality traits in the business world. From his perspective, blending the two personality types will foster success in the workplace. Contrary to popular opinion, becoming an ambivert is a skill that both introverts and extroverts alike can master.

Managing personalities is key to leadership success, says Moore

��SM�� — Fri, 26 Mar 2021 14:22:37 +0000

Professor Karl Moore continues his deep dive into the leadership style of introverts and extroverts in the workplace. Although extroverts may appear to be a more natural fit for leadership roles in the North American office, Moore points to ways in which introverts have become more integral to business processes over time. Whatever their personality, leaders must spend time with their employees to learn what motivates and inspires them.

Pandemic-related shifts will cost Canadian airlines

��SM�� — Thu, 18 Mar 2021 18:19:49 +0000

CBC News explores five pandemic-induced issues on the one-year anniversary of the World Health Organization��s pandemic declaration. Airlines were hit particularly hard from March 2020 onwards, but data shows that Canadians continued to travel domestically even as international travel was heavily restricted.

While Professor Karl Moore expects an increase in leisure travel after the pandemic, he predicts it will take more than three years for the industry to fully bounce back.

The recipe for success

��SM�� — Thu, 18 Mar 2021 18:09:54 +0000

Professor Karl Moore recently spoke with Ola K?llenius, Chairman of the Board for Mercedes Benz, about the recipe for success in the business world. By listening to the needs of his team and keeping a close eye on market trends, K?llenius has positioned himself as a world leader in the automotive industry. From his perspective, better results stem from asking better questions, listening carefully, and constantly seeking new opportunities to learn.

Takeaways from CEO virtual visit to ��SM��

��SM�� — Fri, 12 Mar 2021 19:22:24 +0000

Professor Karl Moore shares the key insights he gleaned from a recent virtual event connecting ��SM�� MBA students with 50 CEOs.

He observes that many participating CEOs took winding roads to get to the top, but they remained intentional about their career choices and relationships throughout the journey. He also emphasizes the importance of striking a balance between long-term vision and short-term profit in order to succeed in a rapidly evolving business environment.

The power of ambiversion

��SM�� — Thu, 04 Mar 2021 17:11:06 +0000

In a world of emergent strategy, where more levels of an organization are involved in strategic decisions than ever, Professor Karl Moore points to the value of ambiversion in leadership. Naturally extroverted leaders must learn to mimic introverts in listening carefully and analytically, while introverted leaders must act like extroverts to energize a team. In the uncertainty of the pandemic, we must all become ambiverts, Moore argues.

Montreal workers tired of working remotely

��SM�� — Thu, 04 Mar 2021 16:59:11 +0000

The novelty and convenience of remote work has worn off for many Montrealers, according to new survey results released by Montreal Centre-Ville and the Urban Development Institute. The majority of employees surveyed admit that they have struggled to maintain professional relationships from home. Professor Karl Moore, who has taught remotely for the past year, is more than ready to return to a traditional classroom setting.

E-commerce booms during pandemic

��SM�� — Thu, 04 Mar 2021 16:49:37 +0000

Since its launch in 2016, EMERGE Commerce has risen to become a leader in direct-to-consumer e-commerce brands. Professor Karl Moore recently spoke with EMERGE Commerce founder and CEO Ghassan Halazon (BCom��06) to unpack the evolving relationship between consumers and the internet during the pandemic.

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Air Canada, Transat AT deal remains unfinished

��SM�� — Fri, 26 Feb 2021 21:35:52 +0000

Pandemic-related airline changes are making it difficult for Air Canada to finalize its planned purchase of Transat. The details of the deal remain mostly unknown following the passing of the original deadline of February 15th. While the airline industry continues to weather historic challenges, Professor Karl Moore believes that Air Canada should follow through with the deal as long as it passes an evaluation from the European Commission.

Airline industry could take two years to recover from pandemic

��SM�� — Fri, 26 Feb 2021 21:25:37 +0000

Following another round of Air Canada layoffs in Atlantic Canada, it could be well into 2023 before airlines return to normalcy, says Professor Karl Moore. As airline companies continue to wait for federal funding packages, Moore believes that robust government support is necessary to get the industry back to where it was before the pandemic.

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Airline competition tricky due to COVID-19 concerns

��SM�� — Mon, 22 Feb 2021 14:18:01 +0000

As Air Canada grapples with a year-end revenue loss of 70% due to the pandemic, its purchase of Transat AT has drawn criticism from competing airlines.

Professor Karl Moore sees both sides of the argument: On one hand, the merger makes sense considering the state of the industry. On the other, it will significantly reduce industry competition.??

Authenticity is key to successful personal branding

��SM�� — Mon, 22 Feb 2021 14:07:17 +0000

While the term ��personal brand�� remains fluid and difficult to define, Professor Karl Moore says the best way to influence others is to be authentic and stay true to your value system.

Moore uses Elon Musk as an example: The success of his personal brand stems from his authentic online presence.

Adaptability is key to success

��SM�� — Fri, 12 Feb 2021 22:30:58 +0000

In 2020, Professor Karl Moore invited more than 40 CEOs to ��SM��s CEO Insights course to exchange perspectives on pivoting business operations in response to adverse events.

Based on their insights, Moore concluded that the single most important ingredient for successful leadership is adaptability, especially during a crisis like COVID-19. From his perspective, the events that cause the most disruption can also create the strongest opportunities for future growth.

Canadian government do more to bolster airline industry

��SM�� — Fri, 05 Feb 2021 16:25:43 +0000

Professor Karl Moore joined City TV��s Breakfast Television on Tuesday morning to weigh in on the Canadian government��s new travel restrictions and mandatory testing requirements. The new directives are a mixed bag, he says. The government has largely failed to step up and provide the support the airline industry needs to stay afloat in a historically devastating season.?

Canada��s airlines accept new government restrictions in hopes of greater financial support

��SM�� — Fri, 05 Feb 2021 15:55:43 +0000

Even as losses mount during the COVID-19 pandemic, airlines across Canada have suspended flights to Mexico and the Caribbean in response to new directives issued by the federal government. According to Professor Karl Moore, this decision indicates that the airlines are negotiating directly with the government with the goal of winning a financial support package.

The upside of regret

��SM�� — Fri, 05 Feb 2021 15:32:26 +0000

Professor Karl Moore��s distinguished career has spanned 35 years. As he approaches retirement, even he has doubts about some of the professional choices he has made. He questions those who don��t, because regret catalyzes positive change going forward. By admitting his desire to have done some things differently, Moore believes he is better prepared to write the final chapter of his career with greater intentionality and purpose.

Squarefeet.ai offers new tool to monitor home sales across Canada

��SM�� — Wed, 27 Jan 2021 18:42:45 +0000

After founding a reusable mask company after the onset of COVID-19, four partners have launched a second business: Squarefeet.ai.?Using proceeds from their former mask project to fund the product, the collaborators combined their real estate and technological expertise to build a user-friendly, accessible interface that monitors the sale of homes in real time across Canada. Professor Karl Moore interviewed Squarefeet.ai in his weekly blog for Les Affaires.

Ottawa must step up to save struggling airlines

��SM�� — Wed, 13 Jan 2021 15:00:02 +0000

As Canadians receive their first injections of the COVID-19 vaccine, Canadian airlines also need a jab in the arm, says Professor Karl Moore.

He calls on the federal government to implement a ��Made in Canada�� plan to offer repayable loans to Air Canada, WestJet, and other airlines. Last October, the government began talks with union leaders to discuss the terms of a loan, but no deal has been reached.

Canadian philanthropic community will survive COVID-19

��SM�� — Wed, 13 Jan 2021 14:38:57 +0000

Professor Karl Moore interviews Elizabeth Gomery, co-founder of Montreal-based philanthropic consultancy Philanthropica, about the path forward for the philanthropic community in a time of profound global crisis.

Choose your communication method carefully

��SM�� — Wed, 13 Jan 2021 14:13:31 +0000

As a professor of strategy and organization, Professor Karl Moore spends a lot of time considering the most effective way to communicate in a given scenario. While he isn��t averse to sending a quick text, he has also been known to fly across the Atlantic for a single face-to-face conversation. The more risky the conversation, the more bandwidth is needed to handle it effectively, he believes.

Telework is here to stay

��SM�� — Tue, 12 Jan 2021 21:14:44 +0000

2020 marks the before and after of telework. According Professor Karl Moore, many C-suite leaders have recognized the need for greater workplace flexibility in their human resources strategy. Throughout the year, Professor Moore invited more than 40 leading executives to virtually address his management classes. Most guests affirmed that their employees would not return to the office in the same capacity after the pandemic.?

Canadians flout travel warnings over holidays

��SM�� — Tue, 12 Jan 2021 21:03:27 +0000

Health warnings from federal and provincial governments fell on deaf ears as planefuls of Canadians departed for Mexico, Cuba, and other destinations despite the surge of COVID-19 cases. According to Professor Karl Moore, the absence of a full non-essential travel ban is partly the result of successful lobbying efforts from the struggling airline industry.

Michael Sabia appointed Federal Deputy Minister of Finance

��SM�� — Thu, 10 Dec 2020 20:05:03 +0000

Prime Minister Trudeau appointed Canadian businessman Michael Sabia to the position of Deputy Minister of Finance.

Sabia, who previously served as CEO of Caisse de d��p?t et placement and Bell Canada, has ties to ��SM�� through his role as a past advisory board member for the Max Bell School of Public Policy.

From the prospective of Professor Karl Moore, Sabia has the right blend of talent and experience to lead in a challenging financial environment.

Deliver criticism with praise

��SM�� — Mon, 07 Dec 2020 23:12:06 +0000

Constructive criticism without praise can become destructive, writes Prof. Karl Moore in a recent blog post for Les Affaires. Prof. Moore reflects on the past 30 years of his career in industry and academia, pointing out what works and what backfires when it comes to managing employees.

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The power of an indigenous voice in Canadian TV

��SM�� — Fri, 27 Nov 2020 16:10:12 +0000

Professor Karl Moore and W��hiakatste Diome-Deer sit down with Monika Ille (EMBA��20) to learn about her transformational 25-year career in the media industry. Ille, a member of the Abenaki First Nation of Odanak in Quebec, actively promotes greater recognition of indigenous communities in Canadian society through her role as chief executive officer of the Aboriginal Peoples Television Network (APTN).

MBA alumna drives advancement in virus research

��SM�� — Fri, 20 Nov 2020 16:05:49 +0000

In his regular Forbes column, Professor Karl Moore profiles Inez Jabalpurwala (BA��89, MA��91, MBA��01), global director of the Viral Neuro Exploration, known as ��VINEx,�� a private initiative that studies the ways in which viruses affect the central nervous system. Previously, Jabalpurwala served as the founding president and CEO of the Brain Canada Foundation from 2001 to 2020.

Lessons learned from women leading family-owned businesses

��SM�� — Mon, 02 Nov 2020 20:27:18 +0000

Professor Karl Moore shares three key takeaways from women leading large family-owned businesses in Canada.

Expanding a business during a pandemic

��SM�� — Thu, 01 Oct 2020 23:25:49 +0000

Fred Jalbout, CEO, chairman, and owner of events lighting business SACO Technologies, sits down with Professor Karl Moore to discuss how he is growing his business during the global pandemic��despite most events being put on hold.

The future of air travel

��SM�� — Thu, 01 Oct 2020 23:24:22 +0000

In conversation with Yahoo! News, Professor Karl Moore says that while airlines expect a return to normal traffic in 2024, they need to see an increase in traffic or receive government assistance in order to break even.

Students, here's how to juggle this virtual semester

��SM�� — Fri, 25 Sep 2020 14:18:16 +0000

Professor Karl Moore shares five tips to help students make the most of the virtual learning experience.

This article was written with help from Marie Labrosse, a student at ��SM��.

A call for government support for aviation and aerospace industries

��SM�� — Thu, 10 Sep 2020 18:48:24 +0000

With COVID-19 grounding a large portion of the aviation and aerospace industries, there is a need for governments to focus on their financial viability and regulatory structures, Professor Karl Moore explained at a global aviation webinar hosted by the Centre for Aerospace and Security Studies (CASS).

From sommelier to brommelier: adapting during the pandemic

��SM�� — Fri, 28 Aug 2020 12:58:10 +0000

In his regular Forbes column, Professor Karl Moore profiles Jon Cercone, general manager, co-owner and sommelier at Tavern on the Square in Montreal��s Westmount. As a prompt response to the COVID-19 pandemic, Cercone pivoted to the concept of brommelier, working with private import wine companies to help customers enjoy new wines from the safety and comfort of their homes.

How businesses should prepare for another pandemic

��SM�� — Fri, 28 Aug 2020 12:52:11 +0000

Professor Karl Moore talks to The Street, warning readers that the current pandemic-caused economic recession is not a "black swan", or a rare catastrophe. He predicts global warming or mass migration as a result of climate change as other agents of change to anticipate.

In the article, Professor Moore also touches on the challenge faced by managers to maintain a corporate culture during the age of working remotely and differences in management styles across generations.

Challenging systemic racism through entrepreneurship

��SM�� — Fri, 21 Aug 2020 20:31:42 +0000

Professor Karl Moore interviews Frantz Saintellemy (EMBA��20), the co-founder and chairperson of the Board of Groupe 3737, an organization set up to help members who identify as visible minorities start their own business. Saintellemy shares how he is challenging systemic racism through business incubators.

Leadership insights from Lush North America brand director

��SM�� — Thu, 23 Jul 2020 19:36:37 +0000

Brandi Halls, the brand director for the North American division of Lush Fresh Handmade Cosmetics, talks to Professor Karl Moore about a career in communications, leadership and how Indigenous women can carve out their own path.

Blurring the line between introversion and extraversion

��SM�� — Tue, 07 Jul 2020 18:11:57 +0000

Professor Karl Moore joins Work and Life with Stew Friedman to chat about his new book We��re All Ambiverts Now.

Listen now

Air travel during the COVID era

��SM�� — Tue, 07 Jul 2020 18:06:09 +0000

Airline industry expert Professor Karl Moore comments on the public health measures implemented by two major Canadian airlines travelling between the Montr��al-Trudeau International Airport and Toronto Pearson Airport.

To manage upward, find solutions

��SM�� — Thu, 02 Jul 2020 16:51:49 +0000

A key part of managing upward is bringing solutions to the table. According to Professor Karl Moore, this is a win-win: it demonstrates a proactive and creative mindset in employees while allowing companies to leverage the insights of younger generations.

This article was written with help from Matthieu Manzoni, a student in the BCom program in the Desautels Faculty of Management.

Five lessons for businesses in a post-pandemic world

��SM�� — Wed, 01 Jul 2020 13:20:41 +0000

Professor Karl Moore is one of five Quebec business experts to weigh in on lessons learned during the pandemic. Given the disruptions to the global supply chain at the peak of the health crisis, Professor Moore anticipates that we will see more businesses rely on local manufacturers.

Restaurateurs take steps to protect their business and customers

��SM�� — Fri, 26 Jun 2020 13:18:14 +0000

From offering takeout and delivery services to using thermal cameras to detect fevers, restaurateurs have responded to the pressures of the pandemic in their own way. Professor Karl Moore talks to restaurant owners in Montreal and Mexico City to hear how they are protecting their businesses and their customers.

Reflecting on strategy and healthcare in a pandemic with Susan and Henry Mintzberg

��SM�� — Tue, 23 Jun 2020 18:03:16 +0000

In a ��SM�� Alumni webcast, Professor Karl Moore is joined by Professor Henry Mintzberg and his daughter Susan Mintzberg, a PhD candidate at ��SM�� who studies the role of family caregivers in mental healthcare. The three cast light on how we can build better systems and more balanced societies based on lessons learned from COVID-19.

Watch now

Navigating a new reality with document imaging solutions

��SM�� — Wed, 17 Jun 2020 16:18:17 +0000

Yasunari Shimizu, president and CEO of Fujitsu Computer Products of America, talks to Professor Karl Moore about finding new ways to connect communities with document imaging solutions.

New Montreal company joins race to produce reusable masks

��SM�� — Fri, 12 Jun 2020 13:59:51 +0000

In the race to produce masks amid the current health crisis, Montreal brothers Mark and Jordan Owen (BCom��16) and friend Sean Tasse founded Bien Aller, a mask manufacturer with a sustainable edge.

Professor Karl Moore speaks to the founders of Bien Aller about forming a business during a pandemic and how their business model aims to give back to the community.

Delve: Six Ways Introverts and Extroverts Can Make the Most of Working in Isolation

��SM�� — Wed, 10 Jun 2020 20:53:58 +0000

The COVID-19 pandemic has upset both introvert and extrovert habits, but these six tips from ��SM��s Professor Karl Moore may be useful as we continue to practice physical distancing.

This article is brought to you by Delve, the official thought leadership publication of ��SM��'s Desautels Faculty of Management.

Protecting our frontline health workers

��SM�� — Thu, 28 May 2020 14:11:48 +0000

In an interview with Professor Karl Moore, Dr Joanne Liu (IMHL'14) campaigns for the protection of frontline health workers, emphasizing the need for more personal protective equipment, psychological support, and transparency from government officials.

Air Canada moves to acquire Transat AT

��SM�� — Fri, 15 May 2020 18:15:37 +0000

Airline industry expert Professor Karl Moore weighs in on Air Canada��s proposed takeover of Transat A.T. Inc, owner of Quebec airline Air Transat.

The art of managing upward

��SM�� — Thu, 14 May 2020 22:31:59 +0000

In recent years, leadership has evolved from a position of authority to one of influence. According to Professor Karl Moore, this shift gives individuals the confidence to share their perspectives, creating a more dynamic and creative workplace.

What the future of air travel may look like

��SM�� — Thu, 14 May 2020 22:21:09 +0000

As businesses across the world adapt their business models to meet evolving needs in the COVID-19 era, the airline industry looks forward with uncertainty. Professor Karl Moore weighs in what the airline industry��s eventual return to normal may look like.

The politics of reviving the global airline industry

��SM�� — Tue, 05 May 2020 19:39:30 +0000

The global airline industry has grounded to a halt with the COVID-19 pandemic closing borders across the world. Professor Karl Moore comments on the need for U.S. intervention to support the global airline industry with a particular focus on American multinational organization Boeing.

Why Canada��s airline industry needs rescuing

��SM�� — Mon, 27 Apr 2020 18:10:40 +0000

The COVID-19 pandemic has resulted in unprecedented global changes, with the global airline industry among those hardest hit. The Canadian airline industry supports more than 600,000 jobs, generates substantial revenue, and acts as our lifeline to the world��it is for these reasons, Professor Karl Moore argues, that the industry must be rescued.

Managing communications during an unprecedented global crisis

��SM�� — Wed, 22 Apr 2020 18:59:42 +0000

Professor Karl Moore hears from Gavin Megaw and Karen White, members of the crisis communications team at AVENIR GLOBAL, as they share insight on managing internal and external communications during a global pandemic.

Each week as part of his blog on Les Affaires, Karl Moore, Associate Professor in Strategy & Organization at ��SM��'s Desautels Faculty of Management, speaks with world-class business leaders about their journey, the latest trends in business, and notably, work-life balance.

Services adapt to protect Montreal��s most vulnerable

��SM�� — Wed, 22 Apr 2020 18:52:57 +0000

Professor Karl Moore chats with Sam Watts, CEO of the Welcome Home Mission, about the increased vulnerability of people experiencing homelessness and the challenges his company faces in supporting them during the COVID-19 pandemic.

Global pandemic likely to shape Gen Z��s worldview

��SM�� — Thu, 02 Apr 2020 18:20:05 +0000

From the Great Depression, almost every generation has experienced a global crisis that has shifted their understanding of the world. The current COVID-19 pandemic is impacting the world in a way not experienced since World War II, says Professor Karl Moore, and will likely become the pivotal moment that shapes Gen Z��s worldview.

How to survive business school as an introvert

��SM�� — Fri, 27 Mar 2020 17:40:49 +0000

Business school can seem daunting to introverts who may dread the group work, networking, and interviews that come with it. Despite this, introverts continue to fill classroom seats in business schools and secure coveted positions in their career.

Professor Karl Moore suggests that the best way for introverted students to survive activities like networking is to fake it until you make it��at least until it is time to recharge again.

The ten commandments for managing in a crisis

��SM�� — Thu, 26 Mar 2020 19:25:51 +0000

The coronavirus pandemic has disrupted businesses across the world, with many employees now required to work from home. In a La Presse article outlining the ten commandments for managers in this time of crisis, Professor Karl Moore notes that it��s particularly important for managers to fine-tune their communication skills, take care of themselves, and reflect on how the situation has impacted their work.

An extrovert��s guide to working from home

��SM�� — Thu, 26 Mar 2020 19:13:40 +0000

As seasoned extroverts now navigating the challenges of working from home, Professor Karl Moore and Kathleen Garcia-Manjarres (BCom��16) offers five practical suggestions to help extroverts settle into their new work environments.

From the prairies to the top of the slopes

��SM�� — Thu, 26 Mar 2020 19:00:50 +0000

In an interview with Professor Karl Moore, Canadian freestyle skier and Olympic gold medalist Jennifer Heil (BCom��13) reflects on the determination and resilience that led her from the Canadian prairies to the Olympic podium.

Her drive has followed her into her career off-slopes, where she wants to provide opportunities and support for others to follow their own sporting dreams.

Leadership shakeup at Bombardier

��SM�� — Thu, 26 Mar 2020 18:45:02 +0000

Alain Bellemare (MBA��93) has lost his reign as CEO of Bellemare, with Hydro-Qu��bec CEO ?ric Martel taking the top spot at the struggling company.

Professor Karl Moore, who has long followed Bellemare��s leadership at Bombardier, notes that now is the time for a new CEO to lead the company into its next chapter.

��Alain was the right CEO for the right time but it��s now a very different business,�� says Professor Moore.

Bombardier parts with its commercial aircraft and train divisions

��SM�� — Tue, 25 Feb 2020 19:59:06 +0000

With the recent news that Bombardier has sold its commercial aircraft business and train division, many are wondering where the company��s future will stand. In an op-ed for Montreal Gazette, Professor Karl Moore considers the repercussions for both Bombardier and the Quebec economy��and they aren��t all that bad.

Customer experience as the new product

��SM�� — Tue, 18 Feb 2020 20:03:08 +0000

Bijan Bolouri, CEO and co-founder of b.cycle, is on a mission to make fitness fun. Bolouri sits down with Professor Karl Moore to share his vision for the company, which focuses on creating a unique experience for customers.

How successful leaders change the world

��SM�� — Tue, 18 Feb 2020 19:54:42 +0000

Since childhood, Val��rie Pisano was driven to change the world around her to make it a better place. Over her career, Pisano has shaped and refined an approach to leadership that allows her to create the change she wants to see. Pisano chats to Professor Karl Moore about personal growth, embracing challenges, and unconscious bias.

The public scrutiny of Bombardier CEO Alain Bellemare

��SM�� — Wed, 12 Feb 2020 14:52:51 +0000

Over the past five years, Bombardier CEO Alain Bellemare (MBA��93) has faced his share of public criticism. But to people like Professor Karl Moore who have followed his every step, they see a hardworking president fighting for the future of the company.

Montrealer Lawrence Stroll takes the wheel at Aston Martin

��SM�� — Fri, 07 Feb 2020 14:56:42 +0000

Quebec billionaire Lawrence Stroll has recently taken the reins of British luxury vehicle maker Aston Martin. Stroll��s experience in the luxury market makes him a suitable fit, according to Professor Karl Moore.

Becoming an authentic leader

��SM�� — Fri, 07 Feb 2020 14:53:10 +0000

Life coach and chaplain Lorenzo Della Foresta sits down with Professor Karl Moore to reflect on how his spiritual upbringing and work as a pastor has informed his leadership style.

Long live print media

��SM�� — Fri, 07 Feb 2020 14:45:00 +0000

Traditional media has undoubtedly transformed in the face of the digital era, but according to Phillip Crawley, publisher and CEO at The Globe & Mail, trusted platforms continue to draw in revenue.

Each week as part of his blog on Les Affaires, Karl Moore, Associate Professor in Strategy & Organization at ��SM��'s Desautels Faculty of Management, speaks with world-class business leaders about their journey, the latest trends in business, and notably, work-life balance.

CDPQ appoints Charles ?mond as CEO

��SM�� — Mon, 03 Feb 2020 20:46:28 +0000

Professor Karl Moore comments on Caisse de depot et placement du Quebec��s (CDPQ) appointment of former investment banker Charles ?mond as CEO.

How introverts can manage up

��SM�� — Wed, 29 Jan 2020 15:35:56 +0000

Professor Karl Moore has penned an article outlining how introverts can adapt to different personalities and learn to manage up. This article was written with help from Leo Gelfand, a student in the BCom program in the Desautels Faculty of Management.

Bombardier rethinks A220 deal

��SM�� — Fri, 17 Jan 2020 18:58:21 +0000

Two years after the deal that led to Airbus��s acquisition of the A220, formerly Bombardier��s C Series aircraft, Bombardier is considering withdrawing from the partnership. Professor Karl Moore sits down with BNN Bloomberg to comment.

Bridging the generational divide in workplaces

��SM�� — Thu, 16 Jan 2020 15:58:56 +0000

For the first time ever, we now have four generations occupying the workforce. With this resulting in more Millennials and Generation Z staff managing those from the Boomer generation, Professor Karl Moore outlines attitudes and behaviours that may bridge��or further widen��the generational divide.

What��s next in the evolution of globalization?

��SM�� — Thu, 09 Jan 2020 21:38:53 +0000

In an interview with Professor Karl Moore, Rajah Augustinraj, Principal of the Boston Consulting Group, reflects on globalization in the past decade, noting that shifting technology, geopolitics and societal expectations are changing the way businesses operate. Desautels BCom students Emily Moubayed and Willing Li contributed to this article.

From Bombardier��s CSeries to the Airbus A220

��SM�� — Mon, 06 Jan 2020 20:31:12 +0000

Professor Karl Moore comments on Bombardier��s 2017 decision to sell its CSeries program to the second largest aircraft manufacturer, Airbus.

Debunking the lure of the elite leader

��SM�� — Wed, 11 Dec 2019 20:52:57 +0000

Professor Henry Mintzberg, known for his radical approach to management, sits down with Professor Karl Moore to debunk the lure of the elite leader. Rather than placing leaders on pedestals, Professor Mintzberg suggests they remain on the ground, where they can play an active role in the team.

Our final step to gender equality

��SM�� — Wed, 11 Dec 2019 20:49:30 +0000

Sally Armstrong (BEd��66; DLitt��02), a veteran human rights activist, journalist, and ��SM�� alumna, has dedicated her career to the fight for gender equality. Talking to Professor Karl Moore, Armstrong notes that gender equality is on the horizon, with one final step required: the collaboration between men and women.

Desjardins restructures following recent data breach

��SM�� — Wed, 11 Dec 2019 20:35:10 +0000

A recent data breach at Desjardins resulted in the leak of 4.2 million customers�� data. Professor Karl Moore comments on the consequent departure of the company��s Chief Operating Officer Denis Berthiaume and Senior Vice President of Information Technology Chadi Habib.

Bridging the gap between English and French-speaking startups

��SM�� — Fri, 29 Nov 2019 14:20:56 +0000

Professor Karl Moore talks to ��SM�� alumnus Edgar Brown (BCom��19) about his path to entrepreneurship, which started at the Desautels Faculty of Management. Now co-founder and CEO of mobile fitness training company FYT, Brown suggests that bridging the gap between French-speaking and English-speaking entrepreneurs will help to diversify startups across Canada.

Lowes struggles to maintain market share in Canada, says Professor Moore

��SM�� — Fri, 22 Nov 2019 15:19:53 +0000

Professor Karl Moore comments on the decline in market shares for Lowes and Rona and considers the impact of Lowe��s roots as an American company.

Fighting fake news, one academic at a time

��SM�� — Thu, 21 Nov 2019 14:42:11 +0000

In the era of fake news, it��s important for media outlets to position themselves as credible, authoritative sources. To support the publication of factual news, Professor Karl Moore encourages academics to share their informed, educated and well-considered viewpoint when presented with the opportunity.

Michael Sabia stands down as CEO of CDPQ

��SM�� — Wed, 13 Nov 2019 15:50:11 +0000

Following Michael Sabia��s resignation as CEO of Caisse de d��p?t et placement du Qu��bec, Professor Karl Moore comments on the strides he made despite the initial controversy surrounding his appointment.

Aircraft safety grows in public consciousness

��SM�� — Tue, 12 Nov 2019 16:16:08 +0000

Joining CTV News, Professor Karl Moore weighs in on the potential return of the Boeing 737 Max airliner and how its fatal accidents in 2018 and 2019 have changed the public perception of aircraft safety.

Watch video

Advance your career with great thinkers and educators

��SM�� — Fri, 08 Nov 2019 18:33:25 +0000

Sir Martin Sorrell, founder and director of advertising firm S4 Capital, joins Professor Karl Moore on Les Affaires to advocate for lifelong learning, suggesting that one��s education should not end after graduation.

Insurance platform finds success in challenging market

��SM�� — Tue, 05 Nov 2019 15:07:10 +0000

In an interview with Professor Karl Moore, Alan Lau, president and CEO of Chinese insurance platform WeSure, shares how he is overcoming the challenges of breaking into a reluctant market.

Teachable lessons from today��s generations

��SM�� — Fri, 01 Nov 2019 19:32:08 +0000

From creating a more sustainable work-life balance to actively campaigning for their future, Millennials and Generation Z offer teachable lessons for other generations, according to Professor Karl Moore.

Election results cause speculation over SNC-Lavalin legal case

��SM�� — Thu, 24 Oct 2019 20:17:21 +0000

Professor Karl Moore weighs in on the return of the Liberal government at this week��s election and how this may impact the fraud and corruption charges currently against engineering firm SNC-Lavalin Group.

Why we should tackle climate concerns at the consumer level

��SM�� — Wed, 23 Oct 2019 13:12:31 +0000

In his latest blog on Les Affaires, Professor Karl Moore interviews Adam Waterous, Managing Partner and CEO of Waterous Energy Fund, about the regional divisions created by energy policies and how he aims to reduce consumer greenhouse gas emissions.

Promoting sustainability through impact investing

��SM�� — Mon, 21 Oct 2019 18:47:36 +0000

In an interview with Professor Karl Moore, ��SM�� alumnus and Founder and CEO of Impact AND Geoff Moore shares his support of impact investing, an investment practice that generates positive, quantifiable social and environmental impact alongside financial returns.

To succeed, leaders must evolve

��SM�� — Wed, 09 Oct 2019 18:16:02 +0000

Yves Daccord, CEO of the International Committee of the Red Cross (ICRC), sits down with Professor Karl Moore to share his insights on developing a flexible leadership style to confront the reality on the ground.

Business success hinges on trust

��SM�� — Tue, 08 Oct 2019 18:57:42 +0000

In an interview with Professor Karl Moore, ��SM�� alumnus David Hopkinson, the global director of partnerships for the Spanish soccer club Real Madrid and former sales manager for the Maple Leaf Sports & Entertainment Group (MLSE), reveals the key to building lasting relationships in the sports industry.

Employee motivation starts with good management

��SM�� — Thu, 26 Sep 2019 19:43:24 +0000

Professor Karl Moore sits down with ��SM�� alumnus and entrepreneur Jonathan Stent-Torriani to hear his thoughts on creating a company culture that motivates people to succeed. The South African native is the co-founder and co-chair of Newrest, a multi-sector catering company with 35,000 employees across 50 countries.

Championing diversity in the financial services industry

��SM�� — Mon, 23 Sep 2019 16:51:24 +0000

Professor Karl Moore interviews Eileen Murray, the co-CEO of Bridgewater Associates, about her efforts to fight hiring discrimination, communicate openly, and encourage risk-taking in the workplace.

EMBA alumna climbs to top rung of SAQ

��SM�� — Fri, 20 Sep 2019 13:29:22 +0000

In an interview with Professor Karl Moore, SAQ chief Catherine Dagenais (EMBA��18) shares her best tips for leading with authenticity, fostering a culture of innovation, and striking an ideal work-life balance.

Leading with impact in the world of management consulting

��SM�� — Tue, 17 Sep 2019 14:21:01 +0000

What does it take to lead one of the world��s top consulting firms? Listen in as Professor Karl Moore talks strategy, impact, and industry trends with Scott McDonald (BCom��89), President & CEO of Oliver Wyman.

Learn more

Diverse teams drive innovation

��SM�� — Fri, 06 Sep 2019 18:13:35 +0000

Professor Karl Moore interviews Edelman executive ?ve Laurier (EMBA��11) about the lessons learned during her participation in the 2018-2019 International Women��s Forum Fellows Program. Ms. Laurier joined 35 other elite female executives from around the world for a leadership training experience that includes education modules at Harvard Business School and INSEAD.

Taking risks at Cirque du Soleil

��SM�� — Fri, 23 Aug 2019 14:37:00 +0000

Professor Karl Moore interviews Cirque du Soleil executive Davide Pisanu (MBA'13)?about his efforts to navigate change and challenge the status quo in the face of uncertainty.

MBA alumna using degree to improve U.S.-Japanese business relations

��SM�� — Fri, 23 Aug 2019 13:23:11 +0000

Professor Karl Moore interviews alumna Laura Younger (MBA��09) about her work as the executive director of the American Chamber of Commerce in Japan (ACCJ) and the practical advantages of earning an MBA.

As election approaches, Quebec sides with Trudeau on SNC-Lavalin controversy

��SM�� — Tue, 20 Aug 2019 13:42:18 +0000

In an article for The New York Times, Professor Karl Moore defends Prime Minister Justin Trudeau��s effort to save Quebec jobs and speculates about the future of SNC-Lavalin.

SNC Lavalin on shaky ground after new report released

��SM�� — Mon, 19 Aug 2019 18:18:52 +0000

Professor Karl Moore weighs in on the future of SNC Lavalin in the wake of an incriminating report released by Canada��s ethics commissioner.

The Montreal-based company has seen its market value plummet by more than 60 percent since January.

Management insights from Moishes, a Montreal institution

��SM�� — Thu, 08 Aug 2019 14:00:32 +0000

Lenny Lighter, former owner and current manager of Moishes steakhouse, sits down with Professor Karl Moore to share his take on customer service and his vision for the iconic eatery.

MBA Japan alumnus excels in craft beer business

��SM�� — Thu, 01 Aug 2019 19:18:34 +0000

In an interview with Professor Karl Moore, Paul Speed (MBA��14), Co-founder and CEO of the Kyoto Brewing Co., sheds light on the MBA class that flipped his perspective and the road to setting up a thriving business in an foreign land.

No bailout for SNC-Lavalin, says Quebec government

��SM�� — Thu, 25 Jul 2019 16:14:46 +0000

With news that Quebec does not plan to offer the struggling SNC-Lavalin financial aid, Professor Karl Moore comments on the implications.

How a BCom alumna found her passion for making jokes

��SM�� — Thu, 25 Jul 2019 15:48:03 +0000

In an interview with Professor Karl Moore, Robby Hoffman speaks about being an insider-outsider and how she went from studying accounting to pursuing her comedy dreams.

Boeing continues to work through software glitch

��SM�� — Tue, 23 Jul 2019 18:55:12 +0000

As Boeing works through the software problems of their now highly scrutinized 737 Max jets, Professor Karl Moore comments on what is at stake for the airline company.

Three tips for introverted leaders

��SM�� — Thu, 18 Jul 2019 14:19:27 +0000

Professor Karl Moore explores the dimensions of introverted leadership and provides three key tips to enhance their interactions with extroverted members in their workplace.

Air Canada and Transat A.T., a match made in heaven?

��SM�� — Mon, 15 Jul 2019 18:22:47 +0000

Canadian travelers deal with some of the world��s highest airfares per kilometre, and the likely merger of two Montreal-based carriers �D Air Canada and Transat A.T. �D could make things worse. Professor Karl Moore comments.

Bombardier job cuts: Tough but predicted

��SM�� — Mon, 15 Jul 2019 18:21:00 +0000

Bombardier��s plan to reduce the number of workers at its rail car plant in Thunder Bay comes as no surprise to industry watchers, such as Professor Karl Moore who cites low Canadian demand as a contributor.

Bombardier layoffs at Thunder Bay

��SM�� — Wed, 10 Jul 2019 18:06:44 +0000

As news breaks that Bombardier plans to cut hundreds of jobs at its Thunder Bay plant, Professor Karl Moore comments on the company��s strategic decision.

The business of mail

��SM�� — Thu, 04 Jul 2019 14:57:06 +0000

Sitting down with Professor Karl Moore, former President and CEO of the Royal Mail and Executive Director of Canada Post, Moya Greene dishes on the evolving future of mail and?her career path, which she described as serendipitous.

A chapter closes for Bombardier

��SM�� — Thu, 27 Jun 2019 14:12:28 +0000

Professor Karl Moore comments following the official sale of Bombardier��s CRJ regional jet program to Mitsubishi, thereby closing its chapter in commercial aviation.

Life in the fast lane

��SM�� — Fri, 14 Jun 2019 16:03:51 +0000

In an interview with Professor Karl Moore, Jean Todt, President of the F��d��ration Internationale de l'Automobile, dishes on his love of fast cars and the changes taking place in the automobile industry.

A move away from aerospace for Bombardier?

��SM�� — Fri, 07 Jun 2019 15:00:25 +0000

Professor Karl Moore comments as news breaks concerning Bombardier��s talks with Mitsubishi Heavy Industries to potentially sell their Canadair Regional Jet program.

Insights from Element AI CEO

��SM�� — Tue, 04 Jun 2019 17:49:02 +0000

Karl Moore interviews Element AI CEO Jean-Fran?ois Gagn�� as he shares more about his entrepreneurial roots, his unconventional path, and the feat of building an AI company from the ground up.

Never underestimate the bashful leader

��SM�� — Mon, 03 Jun 2019 20:08:06 +0000

An article for Financial Times on the hidden strengths of an introverted leader cites Professor Karl Moore��s work on introverted/extroverted personalities in the C-suite.

Perspectives from Paris Match editor

��SM�� — Tue, 28 May 2019 13:24:51 +0000

Professor Karl Moore joins the Editor-in-Chief of Paris Match, Olivier Royant, as he shares his perspective on the European political climate and the recent rise of populism.

Air Canada sets sights on Transat AT

��SM�� — Tue, 21 May 2019 18:34:13 +0000

News has broken that Air Canada is looking to acquire Transat AT Inc. for about $520 million, sending its shares soaring to a new all-time high. Professor Karl Moore comments on the possible benefits behind this strategy.

A closer look at the sale of WestJet

��SM�� — Wed, 15 May 2019 19:50:27 +0000

With news that WestJet had been sold to Onex, many are questioning whether this will mean cheaper flights for passengers. Professor Karl Moore weighs in on the multifaceted implications.

Sitting down with co-founder of AppDirect

��SM�� — Thu, 09 May 2019 18:09:38 +0000

In an interview with Professor Karl Moore, Daniel Saks (BA��07), Co-founder of AppDirect, dishes on the importance of a well-rounded education and the important lessons of failure.

Insights from former Bombardier executive

��SM�� — Fri, 03 May 2019 17:35:25 +0000

As longtime CEO and chairman, Laurent Beaudoin oversaw Bombardier's transformation from a small snowmobile manufacturer to an international aerospace and transportation powerhouse. Sitting down with Professor Karl Moore, he reflects on what it takes to scale a family business.

More than a fashion brand

��SM�� — Fri, 03 May 2019 15:19:46 +0000

Sitting down with Professor Karl Moore, Dani Reiss, President and CEO of Canada Goose, reflects on the brand��s ascent to Canadian cultural icon territory.

A new chapter for Air Transat

��SM�� — Fri, 03 May 2019 15:16:21 +0000

With sights set on reducing costs and venturing into the hotel business, beloved Quebec-based airline Air Transat will likely be sold. Professor Karl Moore comments on what this means for the Canadian airline industry overall.

Leadership insights from Daniel Saks

��SM�� — Wed, 17 Apr 2019 16:03:46 +0000

In an interview with Professor Karl Moore, Daniel Saks (BA��07), Co-founder of AppDirect, dishes on the importance of a well-rounded education and the important lessons of failure.

Transversal leadership for the soccer pitch and the boardroom

��SM�� — Wed, 17 Apr 2019 15:51:23 +0000

Heimir Hallgrimsson became a household name last World Cup as manager of the Icelandic men��s national soccer team.

In conversation with Professor Karl Moore, Hallgrimsson shares his take on leadership and team dynamics.

Porter Airlines�� CEO talks growth

��SM�� — Wed, 10 Apr 2019 15:12:49 +0000

Robert Deluce sits down with Professor Karl Moore to talk about his start in the air transport industry, what makes Porter Airlines different, and what he looks for in a potential leader.

Here comes the (introverted) bride

��SM�� — Wed, 10 Apr 2019 15:05:04 +0000

With wedding season ramping up, Adrienne Jung (BA'10, MBA'15) and Professor?Karl Moore share tips on how introverted brides-to-be can make it through their big day, when all eyes will be on them.

Quebec's Caisse has major sway in SNC-Lavalin��s future

��SM�� — Mon, 01 Apr 2019 18:40:21 +0000

Quebec��s Caisse de d��p?t et placement could play an outsize role in whether SNC-Lavalin Group Inc. moves its headquarters south of the border �C its Plan B should they face criminal prosecution.

Professor Karl Moore comments on the conflicting forces at play.

ABB CEO on people power

��SM�� — Thu, 28 Mar 2019 20:54:44 +0000

In an interview with Professor Karl Moore, Nathalie Pilon, CEO of ABB Canada, reveals that, while a major part of her job revolves around numbers, it��s the people behind an organization that inspire her most.

Reflecting on the Hot Cities Tour

��SM�� — Thu, 28 Mar 2019 20:51:09 +0000

Professor Karl Moore and Kenza Bennis (BCom��19) share takeaways from the eleventh edition of the Hot Cities of the World Tour, which brought ��SM�� students and alumni to Japan and Thailand to study business trends in the Far East.

Dishing on cross-border issues

��SM�� — Thu, 28 Mar 2019 20:48:47 +0000

Professor Karl Moore joins Northeast Public Radio to discuss the USMCA agreement (or NAFTA 2.0) and the Canadian sentiment around the proposed terms.

Looking closer at the F.A.A.

��SM�� — Tue, 19 Mar 2019 18:35:41 +0000

If the Federal Aviation Administration (F.A.A.) certified the 737 Max 8 aircraft in 2017, Professor Karl Moore comments on the soundness of their regulatory practice in light of the mandated grounding of the aircraft.

Getting real about entrepreneurship with BCom alumna

��SM�� — Tue, 19 Mar 2019 15:38:16 +0000

Professor Karl Moore interviews Anna Chif (BCom��12), Co-founder and COO of Dialogue, as she shares more about her entrepreneurial roots, her drive to connect people with better care, and the value of creativity in her role.

Air Canada, WestJet scramble to get March Break travellers home

��SM�� — Tue, 19 Mar 2019 13:35:34 +0000

Professor Karl Moore comments following the grounding of the Boeing Max 8 jets, which has caused two of the country��s largest airlines to re-assign other planes to accommodate travellers returning home from March Break vacations.

Reassurance amid Boeing uncertainty

��SM�� — Thu, 14 Mar 2019 15:39:29 +0000

As questions swirl about the safety of the Boeing 737 Max 8 aircraft, Professor Karl Moore maintains that the issues encountered when flying the plane could be surmounted by an experienced pilot.

How giving back goes a long way

��SM�� — Wed, 13 Mar 2019 18:48:54 +0000

In life and at work, studies have shown that individuals are seeking greater fulfillment by giving back to their communities. According to Professor Karl Moore, volunteering can also bolster your leadership skills along the way.

Stormy skies ahead for Boeing?

��SM�� — Wed, 13 Mar 2019 18:42:38 +0000

Following news that Sunwing Airlines is temporarily grounding its four Boeing 737 Max 8 aircraft in the wake of the Ethiopian plane crash that killed all 157 people, Professor Karl Moore comments on the potential business impact.

Turbulent times for Liberal Government amid SNC-Lavalin controversy

��SM�� — Wed, 06 Mar 2019 15:42:12 +0000

Following revelatory testimony from Jody Wilson-Raybould regarding the Liberal Government��s intercession on behalf of SNC-Lavalin, Professor Karl Moore comments on the ethical issues underpinning the case.

MBA alumnus on finding the FinTech wave

��SM�� — Thu, 28 Feb 2019 17:35:16 +0000

In conversation with Professor Karl Moore, Eytan Bensoussan (MBA��09), Co-founder and CEO of NorthOne, reflects on the importance of investing in yourself and the journey of finding your true course.

��You always want to be Michael Jordan on the basketball court, not Michael Jordan on the baseball field,�� he says.

SNC-Lavalin: Too big to fail?

��SM�� — Wed, 20 Feb 2019 18:40:09 +0000

Professor Karl Moore joins Power and Politics to discuss the possible fallout should SNC-Lavalin be criminally prosecuted.

For Professor Moore, its new leadership has already admitted to past wrongdoings publicly and has been effective at steering the company on the right course.

Watch video (1:33 mark)

Criminal charges against SNC-Lavalin fan fears of takeover

��SM�� — Mon, 18 Feb 2019 21:04:04 +0000

If SNC-Lavalin is found guilty of corruption and fraud charges, it could mean a closing nail in the coffin for the Quebec-based company��s chances of preventing a takeover. Professor Karl Moore shares his perspective.

��The problem in Montreal is that we��ve lost quite a bit of those global big firms that are important, moving to other places, and that��s the political concern here in Quebec and a business concern as well,�� says Prof. Moore.

A record-breaking donation will open doors for business students

��SM�� — Mon, 18 Feb 2019 20:42:00 +0000

Following the historic announcement of a $200-million donation to ��SM��, John and Marcy McCall MacBain join Professor Karl Moore to discuss their philanthropic vision, as well as how the scholarships will be available for students aspiring to make an impact in business.

��The world is a complex place,�� Ms. McCall MacBain said, ��and we��re hoping this money will release some of that potential in students and certainly help define the leaders of tomorrow.��

Reimagining the movie theater experience

��SM�� — Wed, 13 Feb 2019 15:28:49 +0000

Ellis Jacob, President and CEO of Cineplex, sits down with Professor Karl Moore to express the importance of thinking outside the box in the wake of Netflix; the key is creating an immersive experience for today��s moviegoers.

Legal woes for SNC-Lavalin and its implications

��SM�� — Mon, 11 Feb 2019 21:07:26 +0000

As SNC-Lavalin��s frustrations over a years-long legal battle around charges of bribery and fraud come to a head, Professor Karl Moore weighs in on what this could mean for Quebec��s economy.

��The province is also acutely sensitive about losing another corporate headquarters �� and associated jobs in law, accounting and consulting �� following the exodus of many in the 1970s and later the sale of aluminum producer Alcan to Rio Tinto and Rona to U.S. rival Lowe��s,�� says Prof. Moore.

An advantageous opening for Bombardier

��SM�� — Thu, 07 Feb 2019 19:57:16 +0000

With the derailment of the Siemens and Alstom railroad merger project, many observers, including Professor Karl Moore, maintain that this is good news for Bombardier Transportation.

Sunny projections for WSP Global

��SM�� — Thu, 31 Jan 2019 18:53:16 +0000

WSP Global Inc. unveiled a promising strategic plan Wednesday that forecasts double-digit revenue growth through 2021. Professor Karl Moore comments on its advantageous positioning in comparison to SNC-Lavalin.

Leadership reflections from WestJet CEO

��SM�� — Wed, 30 Jan 2019 20:54:52 +0000

In discussion with Professor Karl Moore, WestJet CEO Ed Sims sheds light on some of the most recent challenges he��s had to face in his role, his five-year plan, and how he is looking to position WestJet as Canada��s most Canadian airline.

Alabama offers major incentives to Airbus

��SM�� — Fri, 18 Jan 2019 17:23:12 +0000

With news that Alabama officials have approved a series of multi-million-dollar subsidies to Airbus to up production and job creation, Professor Karl Moore sees parallels close to home with Bombardier��s government funding.

Insights from Element AI CEO

��SM�� — Wed, 16 Jan 2019 19:31:01 +0000

Professor Karl Moore interviews Element AI CEO Jean-Fran?ois Gagn�� as he shares more about his entrepreneurial roots, his unconventional path, and the feat of building an AI company from the ground up.

Each week as part of his blog on Les Affaires, Karl Moore, Associate Professor in Strategy & Organization at ��SM��'s Desautels Faculty of Management, speaks with world-class business leaders about their journey, the latest trends in business, and notably, work-life balance.

Tested truths for understanding Gen Z

��SM�� — Tue, 15 Jan 2019 17:32:58 +0000

In a blog post for Forbes, Professor Karl Moore explores values that still hold true today- and likely well into the future - even among Generation Z. The first ��truth,�� as he puts it is being a person of your word.

How philanthropy can catapult your career

��SM�� — Mon, 07 Jan 2019 17:43:26 +0000

An article cites Professor?Karl Moore��s take on how philanthropic involvement can equip you with valuable skills needed to thrive in the workplace.

This is because the structure of many non-profit organizations tend to be fluid and allow managers to take on a diversity of tasks.

Quebec��s pledge to protect local companies

��SM�� — Tue, 18 Dec 2018 15:35:19 +0000

Through a public commitment to protect local companies from foreign bidders, Quebec��s new government has drawn up a list of 10 ��strategic�� firms worth preserving.

Professor Karl Moore comments on what companies might comprise the shortlist and why.

Sitting down with Uber Canada��s GM

��SM�� — Fri, 14 Dec 2018 15:46:09 +0000

Rob Khazzam, General Manager of Uber Canada, joins Professor Karl Moore to talk about the leap of faith that got him where he is and his understanding of scaling a business �C it��s not just about processes, it��s about people too.

Each week as part of his new blog on Les Affaires, Karl Moore, Associate Professor in Strategy & Organization at ��SM��'s Desautels Faculty of Management, speaks with world-class business leaders about their journey, the latest trends in business, and notably, work-life balance.

Universal leadership: From the soccer field to the boardroom

��SM�� — Fri, 07 Dec 2018 17:56:48 +0000

Heimir Hallgrimsson became a household name last World Cup as manager of the Icelandic men��s national soccer team.

In conversation with Professor Karl Moore, Hallgrimsson shares his take on leadership and team dynamics.

An enterprise with a social conscience

��SM�� — Thu, 06 Dec 2018 18:48:28 +0000

With his sights set on the social benefits of a shared economy, Beno?t Robert, CEO of Communauto, is a social entrepreneur through and through. In conversation with Professor Karl Moore, he shares why being a good corporate citizen is a priority.

The many dimensions of introverts and extroverts

��SM�� — Tue, 04 Dec 2018 18:49:11 +0000

Managing a mixed team of introverts and extroverts is challenging even for the most seasoned leaders.

A blog post cites Professor Karl Moore��s five languages of appreciation and explains how to tailor your communication by personality type.

Aeroplan deal is a big one for Air Canada

��SM�� — Wed, 28 Nov 2018 16:27:59 +0000

Air Canada has signed a definitive agreement to buy the Aeroplan program from Aimia Inc. for $450 million, as news also breaks of the departure of Aimia��s President and CSO.

Professor Karl Moore comments on these transitional times.

Management insights from Uber Canada��s GM

��SM�� — Wed, 28 Nov 2018 16:26:40 +0000

Rob Khazzam, General Manager of Uber Canada, joins Professor Karl Moore to talk about the leap of faith that got him where he is and his understanding of scaling a business �C it��s not just about processes, it��s about people too.

Aimia president leaves less than three months after coming onboard

��SM�� — Tue, 27 Nov 2018 18:00:00 +0000

With news that Nathaniel Felsher will be leaving his role as President and Chief Strategy Officer of Aimia Inc. after a tenure of only three months, Professor Karl Moore comments on what may have contributed to his early departure.

Why we should all embrace a worldly mindset

��SM�� — Wed, 21 Nov 2018 15:41:33 +0000

In conversation with Professor Karl Moore, Chairman of Global Investment Banking at Deutsche Bank and Desautels International Advisory Board member Mark Hantho (BCom'81) shares insights into the fast-paced evolutions of the finance industry, why a global mindset is essential and his views on China as an economic partner.

Sitting down with Element AI CEO

��SM�� — Wed, 14 Nov 2018 21:54:37 +0000

More job cuts on horizon for Bombardier

��SM�� — Fri, 09 Nov 2018 17:24:35 +0000

With news that Bombardier plans to cut 5,000 jobs over the next year, most of which are based in Montreal, Professor Karl Moore defends the decision as a sound business move given that most of Bombardier��s future business resides in the Business Jets and Transportation Divisions.

Taking a break the ambivert way

��SM�� — Thu, 08 Nov 2018 20:18:59 +0000

If you��re neither an introvert nor an extrovert, referred to as an ambivert, Professor Karl Moore argues that you too need time to recharge your batteries.

Indeed, breaks are useful to make up for the overuse of one side of an ambivert��s personality, says Prof. Moore.

Communauto CEO driven by greater good

��SM�� — Wed, 07 Nov 2018 16:48:00 +0000

With his sights set on the social benefits of a shared economy, Beno?t Robert, CEO of Communauto, is a social entrepreneur through and through.

In conversation with Professor Karl Moore, he shares why being a good corporate citizen is a priority.

Insights on medical leadership from David Eidelman

��SM�� — Wed, 07 Nov 2018 16:42:56 +0000

In conversation with Professor Karl Moore, Dr. David Eidelman, Vice-Principal (Health Affairs) and Dean of ��SM��s Faculty of Medicine, explains why being a doctor today is less about being an authoritative voice and more about being an excellent listener and identifying a capable team.

If the medical field is in constant evolution, then doctors must be adaptable and open to new ways of better applying their knowledge, remarks Dr. Eidelman.

Learnings from L'Or��al Canada CEO

��SM�� — Wed, 31 Oct 2018 18:33:49 +0000

L��Or��al Canada CEO and President Frank Kollmar joins Professor Karl Moore to discuss his approach to leadership, the winning combination?of interdisciplinary, diverse teams, as well as his take on millennials and what they stand to learn in business.

Turbulent times for WestJet

��SM�� — Wed, 31 Oct 2018 18:32:12 +0000

A number of factors, such as labor unrest, expensive fuel costs and steep competition, have led WestJet profits to plunge as compared to last year.

Professor Karl Moore elaborates on the airline��s current circumstances with an optimistic outlook on the future.

Journeying through a global career and life

��SM�� — Wed, 24 Oct 2018 18:52:23 +0000

Management, scrambled eggs, and Professor Mintzberg

��SM�� — Wed, 24 Oct 2018 18:49:35 +0000

Renowned management thinker Professor Henry Mintzberg sits down with Professor Karl Moore to discuss some of his favorite subjects: the MBA degree, business strategy, and how management has changed �C sometimes for the worse �C in the wake of technological advancement.

Taking stock of WestJet: Where it��s gone and where it��s heading

��SM�� — Mon, 22 Oct 2018 17:15:29 +0000

Professor Karl Moore charts WestJet��s journey from disruptive startup with a dream to a very real rival of Air Canada.

��WestJet, starting out as a Southwest clone, has not become an Air Canada clone but has evolved into something substantially different than its great rival,�� he writes.

WestJet CEO shares ups and downs of career in airline industry

��SM�� — Tue, 16 Oct 2018 19:03:26 +0000

Is WestJet encroaching on Air Canada��s market?

��SM�� — Thu, 11 Oct 2018 18:06:29 +0000

With news that WestJet Airlines plans to launch non-stop service from Calgary to Dublin, Paris and London, challenging Air Canada��s transatlantic flights that target business passengers, Professor Karl Moore weighs in on the implications.

For Professor Moore, the rewards program to which Air Canada belongs is still a powerful factor that will influence consumer choice in its favor.

Planning your next investment move? Don��t discount human capital

��SM�� — Wed, 10 Oct 2018 15:22:49 +0000

Duke University professor and expert in behavioural economics Dan Ariely sits down with Professor Karl Moore to explore how he communicates research to the general public as well as the impact of employee satisfaction on company success and stock performance. For Ariely, the finance world is not paying enough attention to human capital.

Leadership at Welcome Hall Mission

��SM�� — Wed, 10 Oct 2018 15:20:53 +0000

With sights set on eliminating homelessness in Montreal, CEO for Welcome Hall Mission, Sam Watts, sits down with Professor Karl Moore to explore how running an NGO is not unlike heading a medium-size enterprise.

According to Watts, the differences between profit-oriented enterprises and not-for-profits really only pertain to their end goals.

Air Canada, WestJet introduce higher baggage fees

��SM�� — Tue, 09 Oct 2018 17:36:32 +0000

With news that Air Canada and WestJet will charge $30 instead of $25 per checked bag, Desautels Professor Karl Moore comments on how passengers might react to this increase.

��Fairly quickly, people (will) get over it and I think they also realize that (in) the U.S. and Europe, particularly on low-cost carriers, this sort of thing is very common-place now,�� he said.

The Economist editor on journalism today

��SM�� — Thu, 04 Oct 2018 20:35:35 +0000

In what he refers to as a ��delicate moment�� in world affairs, he also shares his perspective on the ebbs and flows of globalisation, as well as the nature of leadership in a large media organization.

Insights from the political editor of The Economist

��SM�� — Tue, 02 Oct 2018 15:37:41 +0000

Adrian Wooldridge, political editor for The Economist speaks with Professor Karl Moore about the dangers of merely feeding the news machine, the importance of understanding the undercurrents that have spurred nationalist sentiment globally, and the inevitability of history repeating itself.

Success, it��s all in the hands

��SM�� — Mon, 01 Oct 2018 17:51:27 +0000

Much has been made about the pitch �C the brief moment that entrepreneurs get to market their idea to an investor.

Professor Karl Moore comments on recent findings that suggest that hand gestures can make an investor 12 per cent more likely to back a business.

New directions for ?nergir

��SM�� — Fri, 28 Sep 2018 15:57:37 +0000

Professor Karl Moore interviews Sophie Brochu of ?nergir, previously Gaz M��tro, about the company��s move toward other forms of renewable energy and her hopes for the next generation of business leaders.

Each week as part of his new blog on?Les Affaires, Karl Moore, Associate Professor in Strategy & Organization at ��SM��'s Desautels Faculty of Management, speaks with world-class business leaders about their journey, the latest trends in business, and notably, work-life balance.

Choreographing a smooth hand over in family businesses

��SM�� — Fri, 28 Sep 2018 15:42:01 +0000

Robert Cutler discusses with Professor Karl Moore the prevailing challenge of handing over family-owned businesses from one generation to the next.

As the second-generation CEO of Delmar, Cutler emphasizes the importance of diligence and taking nothing for granted.

What��s the link between bad airline food and poor management?

��SM�� — Fri, 21 Sep 2018 14:50:52 +0000

Transat AT warns of price increases after disappointing third quarter

��SM�� — Mon, 17 Sep 2018 20:03:46 +0000

Professor Karl Moore comments following the news that Transat AT Inc. has pledged to raise prices next summer after a spike in fuel costs sent the carrier on course to its least profitable third quarter in a decade.

Montreal is place to be for District M CEO

��SM�� — Wed, 12 Sep 2018 18:52:42 +0000

In an interview with Professor Karl Moore, Jean-Fran?ois C?t��, CEO of District M, discusses his mentors, sleepless nights and the perks of basing a business in Montreal.

Celebrated Montreal chef on leadership in the kitchen

��SM�� — Tue, 11 Sep 2018 20:55:57 +0000

David McMillan, of famed Montreal restaurants such as Joe Beef, Liverpool House and Le Vin Papillon, sits down with Professor Karl Moore to discuss how he leads his staff in the kitchen- an approach that hinges on support and mutual respect.

Air Canada & transformative leadership

��SM�� — Tue, 11 Sep 2018 20:53:11 +0000

Since the early 2000��s, Air Canada had seen its fair share of business challenges.

Sitting down with Desautels Professor Karl Moore, CEO of Air Canada Calin Rovinescu lists the key factors that helped lead the company to stability: an openness to change and a clear vision.

Leadership insights from General Vance

��SM�� — Thu, 06 Sep 2018 19:02:04 +0000

General Jonathan Vance of the Canadian Armed Forces sits down with Professor Karl Moore to share his take on leadership, how he inspires his troops, and the ways in which the Canadian Army must constantly adapt and learn.

Indigo Books, a victory story

��SM�� — Wed, 29 Aug 2018 19:32:16 +0000

Indigo Books might have fallen on hard times were it not for the business savvy of CEO Heather Reisman. In an interview with Professor Karl Moore, Reisman sheds light on how she worked to expand Indigo��s product line into the lifestyle realm.

Does a new hire signal new beginnings for Aimia?

��SM�� — Tue, 28 Aug 2018 18:41:13 +0000

Aimia Inc. has named Nathaniel Felsher as president and chief strategy officer, less than a week after announcing a deal to sell its flagship Aeroplan loyalty program to a consortium led by Air Canada. In the wake of this news, Professor Karl Moore comments on the future of Aeroplan and the use of data analytics.

The world is your oyster according to EMBA alumna

��SM�� — Tue, 28 Aug 2018 18:30:02 +0000

Marie-Jos��e Desrochers (EMBA��14), Chief Operating Officer of the Montreal Symphony Orchestra, sits down with Professor Karl Moore to reflect on her early life working in her parents�� business and the many, diverse paths that young professionals can take in the modern work world.

According to Desrochers, ��Young people nowadays are more aware of all the opportunities surrounding them, whereas in the ��80s, the clear path for most of us was to go into a liberal profession.��

Laurent Beaudoin on leadership and life

��SM�� — Fri, 24 Aug 2018 13:39:17 +0000

Sitting down with Professor Karl Moore following his retirement from Bombardier��s board of directors, Laurent Beaudoin shares how he oversaw the company��s transformation from a small snowmobile manufacturer to an aerospace and transportation powerhouse.

How early-career introverts can shine quietly

��SM�� — Thu, 19 Jul 2018 13:25:39 +0000

Professor Karl Moore, in collaboration with Rachel Burk (BCom��17), have compiled advice from young, self-professed introverts on how they are forging ahead in the workplace and getting noticed for their quiet accomplishments.??

As one interviewee points out: ��When you are the ��quiet one�� in a group, your contributions can be overlooked, but it doesn��t mean they aren��t there �C it just means that sometimes you need to be the one to point them out.��

Get your tickets to the airshow

��SM�� — Tue, 17 Jul 2018 19:36:10 +0000

The biennial Farnborough Airshow is not just about equipment demos and announcing multimillion-dollar contracts.

On the contrary, this event is lauded by many, including Desautels Professor Karl Moore, as a powerful opportunity to unite likeminded people.

In the age of social media, there is nothing quite as effective as in-person interactions, says Prof. Moore.

Airbus officially renames the C Series

��SM�� — Wed, 11 Jul 2018 14:48:01 +0000

Bombardier Inc.��s name will no longer appear on its C Series jet, which has been officially renamed the A220 as it joins the Airbus family of commercial aircraft.

According to Professor Karl Moore, this is a step in the right direction for both parties.

A new order of planes, a new chapter for Bombardier

��SM�� — Wed, 11 Jul 2018 14:44:13 +0000

The American airline JetBlue has just placed an order for 60 A220 planes, which were previously referred to as the CS300 under Bombardier.

Having officially ceded control of the C Series aircrafts to Boeing in July, this order, for Professor Karl Moore, signals the importance of the newly established partnership between Bombardier and Boeing.?

From skies to ground: what the future holds for Bombardier

��SM�� — Tue, 10 Jul 2018 17:33:44 +0000

With the successful closing of Bombardier��s C Series deal with Airbus, Desautels Professor Karl Moore comments that all eyes are shifting to Bombardier��s booming rail transportation division �C its most profitable branch that is at the centre of CEO Alain Bellemare��s five-year turnaround plan.

Commentary on the Embraer-Boeing venture

��SM�� — Tue, 10 Jul 2018 17:29:44 +0000

Experts are saying that the proposed joint venture between Embraer SA and Boeing Co. comes as a response to Bombardier and Airbus' partnership via the C Series.

Desautels Professor Karl Moore comments on how Bombardier will have to hold its own amid these developments.

��Bombardier has a year and half to be aggressive in the market before any Boeing deal is finalized,�� he says.

Leadership insights from Welcome Hall Mission

��SM�� — Thu, 05 Jul 2018 17:27:40 +0000

According to Watts, the differences between profit-oriented enterprises and not-for-profits really only pertain to their end goals.

Professor Moore on the misunderstood Millennial

��SM�� — Thu, 28 Jun 2018 18:29:44 +0000

Professor Karl Moore joined The Goldwater podcast to shed light on Millennials in the workplace �C an oft-maligned generation that he maintains has their own wisdom to share through their rejection of rigid structures and appreciation of regular feedback.

Are budget-friendly flights and business longevity mutually exclusive?

��SM�� — Tue, 26 Jun 2018 20:05:06 +0000

Calling all summer vacationers, WestJet��s ultra-low-cost carrier Swoop has officially launched. This news, however, has some questioning its viability over the long-term.

Professor Karl Moore weighs in, stating that WestJet seems poised for success in their new venture.

Leadership insights from The Economist editor

��SM�� — Mon, 18 Jun 2018 19:08:33 +0000

In an interview with Professor Karl Moore, Daniel Franklin, Executive Editor of The Economist shares his optimistic take on journalism in the age of data analytics and ��fake news.�� In what he refers to as a ��delicate moment�� in world affairs, he also shares his perspective on the ebbs and flows of globalisation, as well as the nature of leadership in a large media organization.

ABB Canada CEO on people power

��SM�� — Wed, 30 May 2018 16:43:35 +0000

In an interview with Professor Karl Moore, Nathalie Pilon, CEO of ABB Canada, reveals that, while a major part of her job revolves around numbers, it��s the people behind an organization that inspire her most.

As she says, ��This is what gives me energy every day. It��s the people that I can affect and make a difference for.��

The price to pay for airline passenger rights

��SM�� — Tue, 29 May 2018 20:04:15 +0000

Professor Karl Moore joins CBC News to talk about how new passenger rights rules affect airline strategy.

Prof. Moore predicts that the emerging regulations will not impact strategy per se, but the cost of undertaking this initiative will inevitably trickle down to consumers.

Watch video on CBC News

Weighing the meaning behind a new order for C Series planes

��SM�� — Tue, 29 May 2018 19:58:50 +0000

With news that Bombardier closed a deal for 30 new CS300 planes for airBaltic, Professor Karl Moore comments on whether this will yield job creation for the company.

For Prof. Moore, avoiding delays is crucial and hiring more employees might be the only option to meet demand.

Living a fulfilling life and growing older

��SM�� — Tue, 29 May 2018 19:55:56 +0000

Growing older should not limit your mindset or outcome. A recent article cites Desautels Professor Karl Moore��s tips for ensuring that each of us taps into our talents to make a lasting impact �C even well into our old age.

According to Professor Moore, we need to ask ourselves three key questions so that our aspirations align with our actions and impact.

A change of leadership for Cogeco

��SM�� — Tue, 22 May 2018 18:28:07 +0000

With news that Louis Audet has stepped down as President and Chief Executive Officer of Cogeco Communications Inc.?after 25 years, Professor Karl Moore notes that longevity in CEO positions is becoming rarer in favor of fresh perspectives and renewed energy.

How Air Canada turned it around

��SM�� — Thu, 17 May 2018 18:23:44 +0000

Since the early 2000��s, Air Canada had seen its fair share of business challenges. Sitting down with Desautels Professor Karl Moore, CEO of Air Canada Calin Rovinescu lists two key factors that helped lead the company to stability: an openness to change and a clear vision.

Karl Moore on the resignation of Bombardier��s Laurent Beaudoin

��SM�� — Fri, 04 May 2018 15:12:12 +0000

After 55 years with Bombardier, Chairman Emeritus Laurent Beaudoin has stepped away from the company to focus on other projects.

In this transitional time, Professor Karl Moore comments on the vital importance of the Beaudoin-Bombardier family control over the company.

Catching up with renowned management thinker Henry Mintzberg

��SM�� — Fri, 04 May 2018 14:45:16 +0000

Professor Henry Mintzberg recently sat down with Professor Karl Moore on his CEO Series show to explore his approach to Management education via the IMPM and IMHL programs, as well as the profound societal impact the program participants are making. ?

Along the way, he also shares his love of Tchaikovsky and beaver sculptures, as well as what Montreal eateries are among his favorites.

The name game: Airbus considers future of C Series

��SM�� — Thu, 26 Apr 2018 15:36:36 +0000

As Airbus prepares to take control of the Bombardier C Series products later this year, there is speculation that they will change its name to align with the Airbus A200 series.

Professor Karl Moore comments on the optics of this name change, stating that it will add credibility and cohesion.

Hot Cities 2018: From a student��s perspective

��SM�� — Mon, 16 Apr 2018 19:28:17 +0000

BCom student Genevi��ve C?t�� shares with The ��SM�� Reporter the sights and learnings that dazzled her on this year��s Hot Cities of the World Tour led by Professor Karl Moore.

On the itinerary this year were Singapore, Kuala Lumpur and Langkawi.

Insights from Karl Moore on PBS

��SM�� — Mon, 16 Apr 2018 19:20:07 +0000

Professor Karl Moore sat down with PBS Mountain Lake to chat about some of his favorite topics, including the latest edition of his popular Hot Cities of the World Tour, the U.S. and Canada trade relations, and the Quebec-based aerospace and rail manufacturer, Bombardier.

The tariff wars escalate

��SM�� — Mon, 09 Apr 2018 19:28:37 +0000

After returning from this year��s edition of the Hot Cities of the World Tour to Singapore and Malaysia, Desautels students and alumni had much to say about their experience of the emerging economies in Asia �C just as the war of words over tariffs between the U.S. and China escalates.

Sale of Montreal��s renowned comedy festival is nothing to laugh at

��SM�� — Fri, 23 Mar 2018 18:18:57 +0000

With the news that Montreal��s Just for Laughs Festival has been sold to an American investor group, some worry about what this will mean for the city��s signature comedy event.

Professor Karl Moore shares his perspective, stating that ��it's unfortunate that another successful Quebec company has resorted to foreign ownership.��

Professor Moore recognized at Bravo 2018

��SM�� — Thu, 22 Mar 2018 12:41:15 +0000

��SM�� hosted?annual Bravo gala on March 15 to honour the ��SM�� researchers and scholars across disciplines who won special awards, memberships, and prizes during the preceding year.

Among the list of distinguished honourees was Professor Karl Moore who was presented with the Principal��s Prize for Public Engagement through Media �C Outstanding Achievement.

A BCom alumna talks career, life and inspiration

��SM�� — Tue, 20 Mar 2018 21:26:01 +0000

Since graduating from Desautels, Debra Kelsall (BCom��15, Honours in Investment Management) has achieved great success as an associate in the Investment Banking Division at Goldman Sachs in London, where she works in debt capital markets and corporate risk management.

She recently sat down with Professor Karl Moore to talk about her journey so far, including what it��s like to relocate to a foreign country and the work culture of Goldman Sachs.?

How ambiverts can combat a burnout

��SM�� — Tue, 20 Mar 2018 21:19:33 +0000

Recent studies have shown that people tend toward the middle of the scale between introversion and extroversion.

Referred to as ambiverts, such individuals are also most likely to suffer from a burnout �C but fear not, Professor Karl Moore has some tips to offer to ensure a happy and healthy life.

Recognizing members of the Desautels community

��SM�� — Thu, 15 Mar 2018 14:58:17 +0000

The Desautels Faculty of Management is delighted to recognize members of its community who have recently received awards of excellence.

Please join me in congratulating them for their continued and inspiring commitment to Desautels and ��SM��.

Isabelle Bajeux-Besnainou
Dean & Professor of Finance
Desautels Faculty of Management

IT glitch causes frustration for Air Canada travelers

��SM�� — Tue, 13 Mar 2018 20:48:03 +0000

A system-wide computer outage forced Air Canada travelers to wait long lines across Canadian airports on Monday.

While the technical issue was addressed by the afternoon, Desautels Professor Karl Moore shares his perspective on how adapting antiquated IT systems for the modern age can pose a challenge.?

The stars align for Jarislowsky and Scotia Bank

��SM�� — Thu, 15 Feb 2018 20:52:41 +0000

With the news that Jarislowsky Fraser Ltd., the Canadian manager of about $40?billion, is being bought by Bank of Nova Scotia, Desautels Professor Karl Moore shares what this will bring for both brands and management teams, with many expecting the deal to propel the Bank of Nova Scotia��s private wealth services into new regions of the globe.

Another competitive hurdle for Bombardier

��SM�� — Mon, 12 Feb 2018 16:21:26 +0000

As news broke that SNC-Lavalin Group Inc. and five partners will build the R��seau Express M��tropolitain (REM), Montreal's biggest public transportation project in 50 years, many were left wondering why Bombardier failed to win this project.

Desautels Professor Karl Moore weighs in on the competitive disadvantage that this announcement may bring for the company.??

When athletic excellence meets business prowess: An interview with Alexandre Bilodeau

��SM�� — Tue, 06 Feb 2018 22:13:51 +0000

In an interview with Desautels Professor Karl Moore, Olympic gold medalist turned CPA Alexandre Bilodeau discusses how being a professional athlete prepared him to become a successful entrepreneur.

Along the way, Bilodeau shares the importance of maintaining a balance between work and life, as well as the thrill of competing at Sochi.

New budget airlines shaking up skies

��SM�� — Tue, 06 Feb 2018 15:16:17 +0000

If WestJet used to be Canada��s go-to airline for budget-friendly flights, the tables are about to turn as at least three ultra-low-cost carriers prepare to swoop into the Canadian market.

Professor Karl Moore shares insight into WestJet��s evolution, sharing that they have grown their offerings over the years, which has come at a cost for consumers.

Three tips for navigating the future

��SM�� — Tue, 06 Feb 2018 14:50:36 +0000

As the world becomes increasingly tech savvy, a recent blog post shares three guiding principles to help us stay afloat. Along the way, the author cites the work of Desautels Professors Henry Mintzberg and Karl Moore on emergent strategy.

End of NAFTA trade talks in Montreal

��SM�� — Fri, 02 Feb 2018 20:07:23 +0000

Desautels Professor Karl Moore appeared on CCTV, the state television of China, to comment on the NAFTA meetings that took place in Montreal and concluded this past Monday.

Professor Moore sheds light on the multiple rounds of negotiations that occurred on this matter of great world economic import.?

Watch the segment to learn more.?

Overcoming discomfort to achieve success

��SM�� — Wed, 31 Jan 2018 18:07:47 +0000

Citing the book, The Beauty of Discomfort, Desautels Professor Karl Moore discusses the inevitability of discomfort on the path to success, as well as how to cope with it. Mindfulness and mental resilience, for example, are key aspects.??

Holding the business world accountable

��SM�� — Tue, 30 Jan 2018 20:35:07 +0000

In an interview with Professor Karl Moore, award-winning business journalist Duff McDonald shares his take on the shortcomings of Harvard Business School, as well as other comparable institutions, in shaping enlightened businesspeople who act in the best interest of society.

In his recent book, The Golden Passport, McDonald makes the case that business education should instill the importance of making the world a better place first and foremost.

Bombardier prevails in Boeing dispute over CSeries

��SM�� — Mon, 29 Jan 2018 20:42:15 +0000

Professor Karl Moore shares his perspective with The New York Times about the United States International Trade Commission��s decision to reject the proposed 300% tariffs on Bombardier��s CSeries aircraft.

After fearing the worst from the impending ruling, Quebec and Canada greeted this decision with great relief.

As Professor Moore shares, ��Boeing, Airbus, and Bombardier all get a lot of financial support��it is the nature of the game.��

Much needed review and evaluation of pilot working hours

��SM�� — Tue, 23 Jan 2018 17:41:34 +0000

Desautels Professor Karl Moore extends his input on Air Canada��s safety review plans after their narrow escapes last year, indicating his understanding of the situation and providing plausible explanations for the slip-ups.

In the past, miscommunication between the flight crew and the tower instructions just missed what could have yielded disastrous landings.

Insights from David Bensadoun

��SM�� — Fri, 19 Jan 2018 20:00:25 +0000

Professor Karl Moore interviews CEO and son of the Founder of ALDO, David Bensadoun on what it means to work your way up the ranks and prove yourself on your own terms.

David further discusses the challenges and opportunities that the fashion industry faces and how ALDO is leveraging recent technological advances to ensure long-term survival.

Think of your business as a sports team

��SM�� — Mon, 15 Jan 2018 20:37:00 +0000

Desautels Professor Karl Moore sits down with Mark Shapiro, CEO of the Toronto Blue Jays, to explore the blurred lines between running a sports team and a business.

Shapiro started as a cubicle dweller with no official job title and a low pay in his initial years in the sports industry.

Indigo��s survival in a competitive industry

��SM�� — Fri, 12 Jan 2018 20:15:28 +0000

Professor Karl Moore interviews CEO and Founder of Indigo Books to discuss Indigo��s business strategy and survival methods in a rapidly evolving and competitive industry.

Reisman discusses the challenges and successes faced over the years and reveals the strategy behind transforming Indigo stores into a cultural space, rather than a typical bookstore.

NAFTA��s withdrawal uncertainty and its consequences

��SM�� — Fri, 12 Jan 2018 20:13:00 +0000

Desautels Professor Karl Moore makes an appearance on BNN to comment on the possibility of the U.S. pulling out of NAFTA and offers his expert advice on business strategy for businesses if this were to prevail.

He discusses the consequences that this move may have on the world, including on Canada, as well as on free trade and business growth.

Professor Moore reacts to 292% duties on CSeries aircraft

��SM�� — Fri, 12 Jan 2018 19:48:57 +0000

Desautels Professor Karl Moore joins BNN to share his instant reaction to Bombardier putting its faith in ITC after the U.S. slapped 292% duty on CSeries aircrafts.

Watch the BNN video to discover.?

Leadership in the midst of disruption and urgency

��SM�� — Fri, 12 Jan 2018 19:26:22 +0000

Professor Karl Moore interviews CEO and Secretary General of the Canadian Red Cross on leading with urgency through the worst situations.

After investing multiple years in community work and being involved with many health and social service committees, Conrad Sauv�� reveals his leadership motivations and vision.

Understanding millennial values for better business results

��SM�� — Wed, 10 Jan 2018 21:58:53 +0000

In contrast to the traditional Baby Boomer mindset of "never apologize, never explain,�� Professor Karl Moore delves into the millennial expectation of apologies and explanations.

The next phase in Bombardier-Boeing dispute

��SM�� — Tue, 19 Dec 2017 19:58:26 +0000

Bombardier and Boeing are readying to make their cases in front of a major trade tribunal over the proposed 300 per cent tariffs on the C-Series planes.

According to Desautels Professor Karl Moore, Boeing will likely struggle to convince the US International Trade Commission to impose such heavy duties, as there is no tenable evidence that the C-Series, an order they did not even compete for, harmed Boeing��s business.

Searching for a job? These skills will help you stand out

��SM�� — Tue, 05 Dec 2017 16:06:20 +0000

With nearly three-quarters of employers planning to hire recent college graduates in 2017, the highest rate since 2007, a recent article lists the eleven most sought-after skills that students should try to master before entering the job market.

Occupying the fifth position on this list are leadership skills, which are best developed through volunteer work, according to Professor Karl Moore.

Other skills listed are: written communication, creative thinking, and teamwork.

Rita-Rose Gagn�� on the path to success

��SM�� — Thu, 23 Nov 2017 15:21:29 +0000

Rita-Rose Gagn�� (EMBA��12) is the Executive Vice-president of Growth Markets at Ivanho�� Cambridge, a global commercial real estate firm.

In an interview with Desautels professor Karl Moore, she reveals some of her formative experiences from her early years, the key to working across cultures, and how her leadership style has evolved to encompass strategy and long-term vision.

Vito Piazza offers a glimpse into creative powerhouse Sid Lee

��SM�� — Mon, 20 Nov 2017 20:22:14 +0000

For Vito Piazza, President and Founding Partner of Sid Lee Toronto, strategy and storytelling are virtually intertwined.

Piazza recently joined Desautels professor Karl Moore��s The CEO Series to chat about the four pillars that transcend all activities at Sid Lee, namely strategy, creativity, account leadership, and production, as well as how he approaches leading a team of experts.

At the end of the day, Piazza reflects that the shared victories are what he enjoys most as a leader.

Bombardier-Airbus agreement means a shift in focus

��SM�� — Fri, 20 Oct 2017 15:45:18 +0000

Desautels professor Karl Moore shares insight into what Bombardier��s new product priorities will be, as they cede control of their CSeries planes to long-time competitor Airbus.?

Bombardier is likely to move away from commercial aviation, according to Prof. Moore, favoring instead opportunities in executive jets and trains.

Despite union worries, the Bombardier-Airbus deal brings great possibilities

��SM�� — Thu, 19 Oct 2017 15:06:50 +0000

Amid uncertainty among Bombardier��s workforce and its representative union regarding the recent deal between Bombardier and Airbus, Professor Karl Moore weighs in on the great benefits that this agreement will yield, from greater credibility and a thriving economy, to a way to circumvent the heavy duties placed on Bombardier products by the U.S. Government.?

Airbus and Bombardier��s CSeries: a perfect pairing

��SM�� — Wed, 18 Oct 2017 14:18:22 +0000

With the recent announcement of Airbus as a major partner behind Bombardier��s CSeries planes, experts, such as Desautels professor Karl Moore, agree unanimously that this is a step in the right direction for Bombardier.

According to Prof. Moore, through the backing of Airbus, the world��s second largest airplane producer, the CSeries project takes on greater viability and holds even more promise for economic success.

Boeing is on a mission to quell backlash

��SM�� — Thu, 12 Oct 2017 20:05:06 +0000

Following the imposition of heavy duties on Bombardier products by the U.S. Government, the Canadian Government has responded with a pledge to cancel an order of fighter jets from Boeing.

In the hopes of mending ruptured ties, Boeing has launched a PR campaign that Desautels professor Karl Moore critiques as a misuse of funds that would have been better allocated toward making superior aircrafts.

Watch video on CBC News

Revered chef Antonio Park on his upbringing and unshakable work ethic

��SM�� — Wed, 11 Oct 2017 14:55:29 +0000

Montreal-based chef Antonio Park is behind some of the city��s most renowned restaurants, including Park, Lavandaria, and Jatoba. In a recent interview with Desautels professor Karl Moore, Park revealed that he always knew he wanted to be a chef and that his unique blend of flavours comes from a deep understanding and appreciation of diverse cultures.

UK business and the need for introverted leadership

��SM�� — Fri, 06 Oct 2017 16:40:52 +0000

Research has shown that organizations worldwide are recognizing the strengths that introverts can bring to leadership positions. Britain, on the other hand, continues to favour exclusively extroverted personalities in its C-Suite.

Desautels professor Karl Moore maintains that, as millennials enter the workforce in droves, an introverted approach to leadership, which uses active listening and analytical thinking for problem-solving, is most effective.

Karl Moore hosts ��SM�� Provost as latest guest on CEO Series

��SM�� — Thu, 05 Oct 2017 18:52:50 +0000

Provost Christopher Manfredi of ��SM�� recently joined Desautels professor Karl Moore on his CEO Series radio show to talk about his responsibilities as provost, as well as the defining aspects and future directions of ��SM��.

Along the way, he shared insights on his career trajectory and how his interest in politics ignited a career in academia that he did not initially foresee.

Does Bombardier��s fate lie with Alstom-Siemens?

��SM�� — Thu, 05 Oct 2017 18:46:05 +0000

In an address to the French National Assembly, Bruno Le Maire, Minister of Economy and Finance, suggested that the Alstom-Siemens alliance is destined to expand to include eventually Bombardier.

Professor Karl Moore weighs in on these speculations, stating that there is reason to believe that the future of rail manufacturing will be reserved for the bigger players.

Subsidies for Bombardier may pale in comparison

��SM�� — Fri, 29 Sep 2017 14:08:49 +0000

In light of the controversial decision by the U.S. Department of Commerce to impose 220 per cent tariffs on Bombardier products, an article in Les Affaires examines how Canada compares to other counties who subsidize their aerospace industry.

It turns out that Canada contributes considerably less to its aerospace industry (16%), as compared to the U.S. (63%), or France (27%).

Has Uber��s relationship with Quebec soured?

��SM�� — Wed, 27 Sep 2017 20:04:26 +0000

Desautels professor Karl Moore joined BNN to share his insight on Uber��s possible exit from the Quebec market over the new rules proposed by the provincial government. Prof. Moore views Uber as a healthy competitive presence that has yielded considerable improvements among the taxi industry, as well as created thousands of part-time jobs.

Turbulence for Bombardier on rail and aerospace fronts

��SM�� — Tue, 26 Sep 2017 19:32:44 +0000

The U.S. Department of Commerce is due to announce its preliminary determination in the countervailing duty investigation launched by Boeing Co., which some maintain will disfavor Bombardier.

The findings come as Bombardier faces challenges in its rail operations with news of a multi-billion dollar rail merger between Siemens AG and Alstom.

Regarding the merger, Desautels professor Karl Moore comments that it will greatly hamper the company��s ability to compete on a global scale.

Air Canada sets sights on budget-friendly flights

��SM�� — Thu, 21 Sep 2017 16:50:14 +0000

At its latest Investor Day, Air Canada announced that it will be considering the possibility of introducing an ultra-low-cost airfare plan. The news comes as more and more airline companies, such as WestJet and Flair Airlines, begin to dabble in the cheapening airfare market.

Desautels professor Karl Moore believes that the timing and the Canadian context might be right for these plans to really take off.?

Canada, UK up the ante on Boeing vs Bombardier

��SM�� — Wed, 13 Sep 2017 14:13:57 +0000

A CTV News piece about the latest developments in Boeing��s complaint against Bombardier states that London is now pressuring the White House because wings for the C Series are made in Northern Ireland, and Ottawa is hinting that its deal to buy $6.3 billion worth of Boeing��s Super Hornet fighters may be up in the air.

Karl Moore on Boomers, millennials and the post-truth world

��SM�� — Fri, 08 Sep 2017 19:43:54 +0000

Desautels Associate Professor Karl Moore writes in Forbes that executives and older people who are disoriented by the post-fact world can do themselves a favour by looking to millennials for help.

Millennials have come of age steeped in social media, they check their phones up to 150 times a day, and have become experts at wading through multiple layers of subjectivity to suss out individual ��truth�� from the more universal ��Truth.��

From dropout to airline mogul: how Wow Air��s CEO made his own success

��SM�� — Tue, 05 Sep 2017 20:23:34 +0000

Desautels Professor Karl Moore writes in the Calgary Herald that Icelandic businessman Sk��li Morgensen��s low-cost carrier Wow Air is only the latest company that he has founded since he started his first business while he was still a student.

Mr Morgensen credits a philosophy professor with giving him the impetus to flex his entrepreneurship muscle. When his first company took off, he dropped out of school to dedicate himself full-time to business.

Bombardier��s past haunts it as NYC blocks it from bidding on new subway cars

��SM�� — Fri, 01 Sep 2017 17:22:13 +0000

According to a story in the Montreal Gazette, Bombardier has been frozen out of a bidding process to build up to 1,695 new subway cars for the New York City Metropolitan Transit Authority due to cost overruns and late delivery on an earlier MTA contract. The beleaguered company��s early performance on a contract for Toronto��s new streetcars was similarly poor, though Bombardier says that it has been meeting deadlines for the past year.

Karl Moore on Air Transat: the company needs to learn from its mistakes

��SM�� — Fri, 01 Sep 2017 17:15:18 +0000

Desautels Professor Karl Moore recently appeared on BNN to discuss the hearings into the stranding of two Air Transat flights in Ottawa last month.

During the discussion, Prof. Moore brought up several points, but ultimately said that Air Transat needs to show that it has learned from the event.

Karl Moore traces brands, from ancient Rome to today

��SM�� — Thu, 24 Aug 2017 16:15:55 +0000

A recent piece at Appsforpcdaily.com delves into The Birth of the Brand: 4000 Years of Branding History, a study by Desautels professor Karl Moore and Susan E. Reid that contends that brands are as old as civilization.

From the stamps that ancient Roman bakers identified their bread with or the symbols on medieval merchants�� signs right up to today��s logos, the role has changed from simple identification into a stylized representation of a given company��s image.

Three keys for introverted leaders

��SM�� — Wed, 23 Aug 2017 20:40:20 +0000

Desautels professor Karl Moore writes in The Globe and Mail that, though most business leadership writing is aimed at extroverts, introverted leaders are becoming more evident every day. He goes on to describe ways in which introverted leaders can effectively manage extroverts.

To realise your potential, be fully engaged.

��SM�� — Tue, 08 Aug 2017 16:31:26 +0000

A piece in Forbes co-authored by Desautels professor Karl Moore and Sandoz executive Vincenzo Ciampi (BCom��94) says that it takes a sense of purpose to realise one��s career potential.

Karl Moore nominated for Thinkers50 prize

��SM�� — Wed, 02 Aug 2017 17:34:53 +0000

Desautels Professor Karl Moore has been nominated in the leadership category of this year��s Thinkers50 Distinguished Achievement Awards.

Thinkers50 was launched in 2001 as the first worldwide ranking of great thinkers in the management space, and publishes its definitive list every two years. To advance its goal of innovation through management thinking, the organization publishes books, produces a video series and develops apps.

BRP largely immune to malaise afflicting Bombardier

��SM�� — Wed, 02 Aug 2017 17:03:53 +0000

Since being sold off by Bombardier in 2003, BRP has enjoyed a string of successes while its parent has staggered under the weight of economic, management and public relations woes. And though the worst might be behind Bombardier, its stock price has dropped by almost 50 per cent while BRP��s has climbed by 80 per cent.

The two companies are in different markets, but differences in management styles can��t be overlooked: At BRP, the Bombardier-Beaudoin family takes a more hands-off approach.

How interviewing CEOs informed Adam Bryant��s views on leadership

��SM�� — Wed, 26 Jul 2017 15:11:56 +0000

According to a Financial Post article by Desautels professor Karl Moore and BCom undergrad Sara Avramovic, New York Times journalist Adam Bryant has spent the past eight years interviewing some of the world��s biggest-name CEOs for his column, Corner Office.

Karl Moore and Kat Garcia talk business and acting on Australian radio

��SM�� — Tue, 25 Jul 2017 15:43:46 +0000

Desautels professor Karl Moore and actor-cum-management consultant Kat Garcia (BCom'16) recently appeared on ABC Radio in Australia to talk about skills that CEOs can borrow from actors to improve their own performance.

Ambiverts and success, Karl Moore��s advice

��SM�� — Tue, 18 Jul 2017 15:57:32 +0000

Desautels professor Karl Moore writes in Forbes that, in-between extroverts and introverts, the ambivert pulls benefits from both social situations and alone time, giving them the best of both worlds.

Being able to talk and listen naturally makes ambiverts great at jobs where the give-and-take of a normal conversation plays into success.

Boomers, millennials and today��s workforce: a conversation with Karl Moore

��SM�� — Wed, 12 Jul 2017 17:48:17 +0000

In a recent piece in Mind This Magazine, medical doctor Sven Jungmann talks with Desautels professor Karl Moore about generational stereotypes. As a millennial, Dr. Jungmann takes issue with the generalizations that come with generational discussions.

Karl Moore��s advice to Gen Y extroverts

��SM�� — Tue, 11 Jul 2017 13:41:04 +0000

As students, young extroverts love to talk, to bounce their ideas off of colleagues and to be the centre of attention. But as energetic gen-Y-ers enter the workforce, a whole new set of rules comes into play, rules that don��t always reward an extrovert��s style.

Introvert execs in extrovert masks: Karl Moore on the importance of game-face

��SM�� — Wed, 05 Jul 2017 14:26:18 +0000

Desautels Professor Karl Moore writes for Thinkers50 that introverts and extroverts in leadership roles must, on occasion, take on one another��s characteristics as a form of game-face.

The traditional leadership wisdom has it that leaders are mostly extroverts, but he calls that ��very much an out-of-date view,�� pointing to his own interviews with CEOs and senior execs, which show that there is a huge number of introverts in corporate C-Suites.

Innovation at law firms? Depends on who you ask

��SM�� — Wed, 28 Jun 2017 14:52:40 +0000

A recent Lexpert Magazine article looks at a study by Aly H��ji, a joint MBA- Law student supervised by Professor Karl Moore. The paper, The Illusion of Innovation at Canadian Law Firms, exposes the difference of opinion between law firm partners and associates about what innovation actually means.

Lowered competition leads to even lower customer satisfaction in Canadian air travel

��SM�� — Wed, 28 Jun 2017 14:30:58 +0000

If you feel like customer satisfaction is an afterthought with airlines today, you aren��t alone. An op-ed in Cantech Letter quotes Desautels professor Karl Moore as naming competition, or a lack thereof, as the culprit: many North American routes are served by fewer airlines these days.

For millennials, emotion has a role to play at work

��SM�� — Wed, 28 Jun 2017 14:25:00 +0000

Desautels professor Karl Moore writes for Forbes that millennials in the workforce take a different view of the emotion/facts balance than boomer workers do. He says that, whereas emotional outbursts at work used to signal the need to take a breather and calm down, the new generation gives emotion its due at the workplace.

How early-career millennial extroverts can court success

��SM�� — Wed, 21 Jun 2017 14:05:49 +0000

In a recent piece for Forbes, Desautels professor Karl Moore says that millennials who are transitioning from the campus to the job market should bear in mind the challenges that lie ahead, and know how best to meet them.

Boeing-Bombardier dispute heats up

��SM�� — Fri, 09 Jun 2017 20:56:37 +0000

Boeing��s petition against Bombardier for allegedly dumping the C Series jet in the American Market sparked off a possibly long and winding legal process. Boeing claims that government subsidies have allowed Bombardier to undercut Boeing, giving a Delta aircraft order as an example. As for Bombardier, the company states that any material injury related to its practises are speculative at best.

Karl Moore calls LinkedIn the introvert��s secret weapon for networking

��SM�� — Thu, 08 Jun 2017 15:01:38 +0000

Desautels Professor Karl Moore writes for Thinkers50 that LinkedIn is the perfect networking tool for introverts, because it lets them communicate with others from the comfort of their own homes or offices, without the ��working the room�� aspect that extroverts thrive on.

Karl Moore on taking an extrovert break

��SM�� — Mon, 05 Jun 2017 20:16:27 +0000

Karl Moore can talk to anyone, writes prolifically, and lends his expertise on a wide range of subjects. But in a recent piece for Forbes, the Desautels Professor admits that one thing he can��t do is work from home.

He blames it on the fact that he is an extrovert: after a few hours spent banging out a book, Prof. Moore needs human contact in order to recharge his batteries.

How theatre can inform entrepreneurs

��SM�� — Mon, 29 May 2017 13:27:18 +0000

In a recent piece for Forbes, Professor Karl Moore details three leadership lessons from the theatre world that entrepreneurs can take to heart.

He discusses Stanislavski��s internalization technique as a starting point for the concept that an introverted leader can draw on past experiences of feeling powerful to take on an extroverted stance. Actors also undergo training in understanding characters and emotional intelligence that can be helpful in negotiations.

Introverts, extroverts and game-face: how good leadership takes a mix of traits

��SM�� — Mon, 29 May 2017 13:22:46 +0000

Desautels Professor Karl Moore recently appeared on Global News to talk about the difference between introverts, extroverts, and ambiverts.

He chalked it up to ��How much stimulation do you take before you get tired,�� and says that the three exist on a continuum, with the introvert taking the least amount of stimulation, while extroverts thrive on it �� and the ambivert pulls strengths from both sides.

Management and the millennial challenge

��SM�� — Fri, 19 May 2017 14:17:14 +0000

A recent episode of Desautels Professor Karl Moore��s The CEO Series podcast takes a deep-dive into a subject at the top of many a manager��s mind: millennial workers, their needs, and the management styles they respond to best.

His guests were millennials Mariama Dupuis and Stefanie Kutteh, both of whom are Desautels MBA students who are simultaneously holding down careers.

How introverted managers can best interact with extroverted employees

��SM�� — Fri, 19 May 2017 14:11:09 +0000

In an article for Thinkers 50, Desautels Professor Karl Moore discusses how introverted managers can best direct extroverts.

A major part of it comes down to the way introverts listen: whereas extroverts tend to listen in an active way, interacting and gesturing as they do so, introverts are passive listeners, which can come across as rejection.

AMT rejects Bombardier bid for new train cars, goes with Chinese firm

��SM�� — Thu, 18 May 2017 15:06:29 +0000

At one point, Bombardier would have been a shoo-in for the contract to build new commuter-train cars for Montreal��s Agence M��tropolitaine de Transport, but not this time.

Instead, the contract is going to the China Railway Rolling Stock Corporation, which bid at $69 million, compared to Bombardier��s $103 million �� and boasts a wait of six-months less for the new cars.

Air Canada moves to a new loyalty program after 2020

��SM�� — Tue, 16 May 2017 14:04:07 +0000

After 2020, Air Canada plans to be running its own in-house loyalty program instead of sticking with Aeroplan. So, what does that mean?

For now, not much. Aeroplan members have plenty of time to use up their points. But once Air Canada shifts to its new plan, there are several possibilities.

WestJet pilots vote to unionize

��SM�� — Tue, 16 May 2017 13:57:31 +0000

The last time WestJet��s pilots voted on unionization, only 45 per cent were in favour �� but times change.

Last Friday, 62 per cent voted to make the Air Line Pilots Association their bargaining agent, despite WestJet��s stance that being non-union represents a competitive advantage.

Professor Karl Moore calls the vote a likely result of the growth that WestJet has undergone since its early days, saying that the airline has ��lost that kind of feisty upstart David and Goliath feeling.��

Public pressure, executive chairman resignation come among wider troubles for Bombardier

��SM�� — Mon, 15 May 2017 18:15:10 +0000

Ballooning C Series costs, job losses and government cash all played into the recent investor revolt at Bombardier, but running underneath are other problems: The C Series is picking up steam after a slow start, but faces new hurdles in the form of complaints filed by Boeing.

On the rail side, the company��s Swedish office has been rocked by bribery charges, while flaws are hampering rail-car development in Australia �� and the company has missed delivery deadlines for Toronto��s new street cars and light rail cars.

Public outcry prompts Pierre Beaudoin to give up Bombardier executive role

��SM�� — Mon, 15 May 2017 18:11:59 +0000

Public demonstrations and a shareholder revolt weren��t enough to keep Bombardier chairman Pierre Beaudoin from re-election, though he has stepped back from his former executive role.

Bombardier��s institutional investors by and large withheld support for Beaudoin and the executive pay raise, but Bombardier��s two-tiered share structure gives the founding family control; both measures passed easily.

For Quebecers, Bombardier��s shine has worn off

��SM�� — Mon, 15 May 2017 17:53:16 +0000

By all accounts, Quebecers have had it with Bombardier, and they showed it during the company��s annual meeting last week. After months of bad news, culminating in government bailouts and 14,000 jobs hitting the chopping block, the word that top execs were getting an almost 50-per cent pay raise made many throw up their hands in disgust.

In response, the founding family doubled down on the executive compensation in the name of retailing top talent.

Bombardier annual meeting turns into crucible for CEO Pierre Beaudoin

��SM�� — Fri, 12 May 2017 18:40:07 +0000

As late as Thursday morning, it was still not clear whether Pierre Beaudoin would be able to hang on as Chairman of Bombardier��s board of directors. Even though the founding family��s Class A shares give them over 50 percent of the voting power, the investor revolt that is currently raging is a clear indication that there is a real appetite for change.

Desautels Professor Karl Moore says that, though the board must pay attention to governance issues, Mr. Beaudoin is a valuable asset.

Bombardier in major shareholder showdown

��SM�� — Fri, 12 May 2017 17:47:09 +0000

The fallout from Bombardier��s executive compensation scandal isn��t over yet. After the company��s recent bad-news cocktail of layoffs, ballooning C Series development costs, and a heavy taxpayer payout, the executive pay issue has raised eyebrows. Several high-profile institutional investors have had enough, and noted that they would be withholding their support �� including, but not limited to, the Caisse de d��p?t et placement du Quebec.

Karl Moore on introverts, extroverts, and Warren Buffett

��SM�� — Thu, 11 May 2017 14:19:53 +0000

Back in January, Karl Moore took a group of Desautels students to meet Warren Buffett at his Omaha offices. Mr. Buffett is known to be an introvert, and his conduct during the visit bore that out; rather than expounding on everything that came up, Mr. Buffett stuck to speaking on subjects he knows well. He also avoided working the crowd, rather staying with a small group of students and having a full-on conversation.

Desautels alumna and Ericsson senior VP on travel, networking, and engaging others in decision-making

��SM�� — Thu, 11 May 2017 14:06:12 +0000

Rima Qureshi (BCom'87, MBA'96) knows all about learning to adapt. In an interview with Desautels Professor Karl Moore, she says that as a highly analytical, self-contained decision-maker, her position as senior VP and North American head of Ericsson has taught her the importance of listening, getting others involved in decision-making early, and finding a common position to build on.

Boeing comes after Bombardier

��SM�� — Tue, 02 May 2017 16:26:12 +0000

The protectionist wave sweeping across Washington right now spells trouble for Canadian businesses. After strong words from the White House about Canadian softwood and dairy, Boeing has opted to take a jab at Bombardier, filing complaints with the U.S. Department of Commerce and the U.S. International Trade Commission over government subsidies that it claims have given Bombardier a pricing advantage.

Job skills that spell career success

��SM�� — Tue, 02 May 2017 15:38:24 +0000

According to a recent piece at Cheatsheet.com, the news is good for students looking forward to entering the job market: the vast majority of employers are looking for college grads this year. That being said, many of today��s grads are missing the key abilities that those companies are looking for. Skills like good oral and written communication, teamwork, and problem-solving will open the door to career success.

CEOs, academics and how to run a restaurant

��SM�� — Fri, 21 Apr 2017 20:31:08 +0000

Desautels Associate Professor Karl Moore was recently interviewed on The Grilled Podcast to discuss his development as a businessman and academic, collaboration and bringing CEOs in to speak to his classes. He then interviews those CEOs on his podcast, The CEO Series.

Is Bombardier too big to fail? A TV panel discusses the seminal Quebec company

��SM�� — Tue, 11 Apr 2017 16:59:12 +0000

Desautels Associate Professor Karl Moore appeared on an April 7th Breakfast Television panel to address the question of whether or not Bombardier is too big to fail. Professor Moore stated that, in some ways, this is definitely true, just because of the role it plays in the Canadian economy and the fact that it is ��Canada��s greatest global competitor, in terms of size and in terms of where the exports go.��

Public outrage over executive pay raises forces Bombardier into damage control

��SM�� — Tue, 04 Apr 2017 16:19:11 +0000

Bombardier��s recent executive pay raises have caused heavy public criticism in the face of recent cash injections from the federal and Quebec governments. In an interview on BNN, Desautels Professor Karl Moore states that some of the outrage is misguided, since so many of the execs joined Bombardier partway through the year, which skews the numbers.

Karl Moore talks Canada-US relations on PBS

��SM�� — Mon, 03 Apr 2017 15:41:26 +0000

Desautels Associate Professor Karl Moore was interviewed on a recent episode of Mountain Lake Journal to talk about pipelines, the Bombardier bailout, The Hot Cities Tour and the changing landscape of relations between Canada and the United States.

Caisse de d��p?t reluctant about doing business in Russia

��SM�� — Fri, 31 Mar 2017 15:56:10 +0000

As the drama surrounding a Swedish bribery probe of Bombardier��s activities in Azerbaijan continues, it has become clear that the Caisse de d��p?t?et placement du Qu��bec, which owns 30 per cent of Bombardier��s rail division, won��t do business in the former Soviet Union due to high rates of corruption, a lack of transparency and myriad other problems �� including the Kremlin��s penchant for getting involved in some sectors. This is in opposition to Bombardier��s willingness to operate in the area.

A rare pleasure: praise comes seldom for older workers

��SM�� — Fri, 24 Mar 2017 15:53:36 +0000

For young workers just starting their careers, praise from their superiors can be a real boost. But, as Desautels Professor Karl Moore says in a recent piece for Forbes, professional praise dries up when they enter their 40s and 50s, since professional excellence becomes a given. Interviews that Professor Moore has conducted with senior-level professionals show this to be almost universal.

Karl Moore talks Hot Cities

��SM�� — Tue, 21 Mar 2017 15:02:17 +0000

For reading week, Desautels Associate Professor Karl Moore took a group of students on the ninth edition of the Hot Cities of the World Tour, which is an annual trip that gives 30 ��SM�� undergrads and alumni a close-up view of the cities and towns powering some of the world��s fastest-emerging economies.

SNC-Lavalin CEO on strategy, communication and excellence

��SM�� — Mon, 20 Mar 2017 14:17:03 +0000

SNC-Lavalin CEO Neil Bruce sat down with Desautels Associate Professor Karl Moore to discuss what it takes to keep a major engineering firm with 40,000 workers humming �� and crucially, to get his vision out across the whole organization. One of the biggest factors is straight-up communication. Keeping everyone abreast of the overall strategy, as well as the role that each person plays, helps everyone to stay on top of market trends and developments.

��SM�� Hot Cities Tour gives students a taste of Asia

��SM�� — Mon, 20 Mar 2017 14:13:46 +0000

For the ninth ��SM�� Hot Cities tour, Desautels Associate Professor Karl Moore brought 40 students to Hong Kong, then Palawan and Manila in the Philippines to observe some of Asia��s strongest growing economies.

Leadership lessons for today and tomorrow

��SM�� — Thu, 16 Mar 2017 15:10:19 +0000

A recent post on Changeboard examines what leadership will mean for coming generations, seen through the lens of Brexit and Trump in the world today. The piece throws the question to leading business departments from around the world.

Bombardier shaken by corruption allegations in Sweden

��SM�� — Tue, 14 Mar 2017 16:37:57 +0000

As Bombardier��s Swedish office is rocked by allegations of collusion, Prime Minister Justin Trudeau says that Canadian companies operating abroad must operate in good faith, but that the case shouldn��t affect Ottawa��s recent $372.5-million loan to the company to fund the CSeries and Global 7000 projects.

Porter Airlines�� CEO talks growth

��SM�� — Mon, 13 Mar 2017 14:57:59 +0000

Porter Airlines CEO Robert Deluce knows a thing or two about airlines. His father was a pilot in the Royal Canadian Air Force, his parents started an airline in Ontario after World War II, and the whole family worked there at some point. Deluce himself got his pilot��s license while attending high school in Toronto.

Another successful Hot Cities of the World Tour

��SM�� — Mon, 06 Mar 2017 20:41:32 +0000

March 5th, 2017 marked the conclusion of the ninth edition of Professor Karl Moore��s Hot Cities of the World Tour, which afforded thirty ��SM�� students from across the University the opportunity to travel to Manila, Palawan and Hong Kong over reading week.

During this time, students ventured outside of the conventional classroom setting to be transplanted into some of the economic, commercial, cultural, and financial, hotbeds of the world.

Getting Canadian Entrepreneurs to the next level: the BDC and success

��SM�� — Mon, 06 Mar 2017 16:21:00 +0000

Canada, according to Business Development Bank of Canada chief Michael Denham, is way behind the curve when it comes to scaling small businesses up to the all-important medium-sized company category, which is where most of the innovating and exporting happens. And Denham knows his business. Before becoming President and CEO of the BDC, he held executive and management positions at AquaTerra Corp, Accenture, CGI and Bombardier.

Bombardier loan is just good business

��SM�� — Mon, 20 Feb 2017 15:51:12 +0000

In a recent Huffington Post blog post, Unifor National President Jerry Dias calls out those who criticize Ottawa��s $372.5 million loan to Bombardier, saying that calling for the company to be allowed to crash and burn ignores the fact that it��s one of Canada��s biggest employers; a major player in research and innovation; and a big-ticket contributor to Canada��s GDP, hitting $12.4 billion in 2015 �� not to mention the $1.6 billion that Bombardier contributed to Canada through taxes in 2015.

Trudeau��s meeting with Trump eyed from both sides of the border

��SM�� — Fri, 17 Feb 2017 16:51:52 +0000

Seemingly everyone watched Justin Trudeau��s first meeting with US President Donald Trump �� and for good reason: more than $2 billion crosses the border every day in trade. Trump wants to renegotiate NAFTA, which is causing ripples in some areas, though he intends major changes to be aimed at Mexico.

Introverts, extroverts and praise for a job well done

��SM�� — Fri, 17 Feb 2017 16:45:05 +0000

According to Desautels Faculty of Management Associate Professor Karl Moore and Desautels MBA graduate Adrienne Jung, Gary Chapman and Paul White��s book, The Five Languages of Appreciation in the Workplace, examines five methods for showing appreciation to your colleagues, and how to tailor those methods for introverts and extroverts. Praising an employee��s work is great, but not taking that worker's personality into consideration when paying a compliment may make that compliment less effective.

The Bombardier loan is good business

��SM�� — Mon, 13 Feb 2017 15:28:38 +0000

Though Ottawa��s $372.5 million loan to Bombardier is causing a commotion in some quarters, Desautels Associate Professor Karl Moore says that a plane like the CSeries is a rare thing in Canadian business in that it��s a truly global, export-oriented product. Though there need to be limits, Professor Moore calls the loan ��table stakes�� for an aerospace industry that wants to compete in the big leagues with the likes of Embraer, Airbus and Boeing.

How business can adapt to the new political realities in 2017

��SM�� — Thu, 09 Feb 2017 16:11:56 +0000

An uncertain business environment and the appeal of leaders such as Donald Trump provide a challenge to the consensus that has existed around leadership styles in recent years. Those at the top need to be able to adapt, as Nick Martindale reports

Ottawa gives Bombardier a $372.5-million helping hand

��SM�� — Thu, 09 Feb 2017 16:02:48 +0000

Bombardier has been asking Ottawa for a billion dollars since 2015, and the Feds have finally stepped up to plate �� with $372.5 million in interest-free loans. The money will go towards the company��s CSeries and Global 7000 business jets.

Recruiting and retaining millennials: a new HR approach

��SM�� — Tue, 07 Feb 2017 15:54:42 +0000

HR specialist Scotia Lockwood writes that, to maintain growth, a business must adjust its management style to suit millennials; they form a fast-growing demographic with a whole new set of expectations. Ms. Lockwood references an interview with Professor Karl Moore on an Australian Broadcasting Corporation podcast to point out that, to a millennial, feedback should be instantaneous, career growth fast, the money and benefits great �� and the opportunity to relocate overseas is a plus.

Ericsson SVP talks tech disruption, family and prepping for change

��SM�� — Tue, 07 Feb 2017 15:51:56 +0000

Rima Qureshi?is Ericsson��s senior VP for North America and an expert on the cloud, the Internet of Things and 5G networks, but she readily admits that change is the order of the day. As the industry undergoes huge changes, Ms. Qureshi works to stay ahead of the curve �� and as a board member for both MasterCard and Great-West Life, she recognizes the same changes starting to impact those industries.

Millennials in business: honesty transparency and authenticity in Trump��s America

��SM�� — Thu, 02 Feb 2017 16:57:06 +0000

Millennials value authenticity even more than GenXers or Boomers do, and that affects everything from the workplace to the recent US election, says Peter Kozodoy, chief strategy officer at GEM Advertising. In a recent blog post that draws from the work of Professor Karl Moore, Mr. Kozodoy uses six definitions to describe the ideal candidate for the millennial vote. A quick glance at the list will reveal that neither candidate made the grade.

1-800 Got-junk CEO on what drives him

��SM�� — Thu, 02 Feb 2017 16:33:16 +0000

Brian Scudamore got the idea that led to 1-800-GOT-JUNK while sitting at a McDonald��s drive-through at the age of 18, and has since built his company to the largest junk-removal service in the world, as well as the centrepiece of a group of companies that cover everything from house painting to moving services. How did he do it? In conversation with Desautels Faculty of Management Associate Professor Karl Moore, Mr Scudamore dishes on his drive to succeed, his razor-sharp focus and how he keeps his job fun.

Mitch Kowalski: ��SM�� study reveals the ��illusion�� of innovation at Canadian law firms

��SM�� — Fri, 27 Jan 2017 17:31:31 +0000

A new study out of the Faculty of Management at ��SM�� suggests that while Canadian law firms talk a good ��innovation�� game, little innovation is actually taking place.
?
��SM�� law and MBA student Aly H��ji conducted the study under the supervision of management professor Karl Moore. H��ji also received ��mentorship support and guidance�� from Mike Ross and strategy consulting boutique, Juniper.

Desautels students meet Warren Buffett

��SM�� — Mon, 23 Jan 2017 19:59:24 +0000

In 2006, Professor?Karl Moore led ��SM�� students to Omaha, Nebraska to learn from legendary investment guru, Warren Buffett. Given the tremendous success of the first visit, the Desautels Faculty of Management, along with Professor Moore, gave twenty students from Desautels another opportunity to meet with Mr. Buffett on January 20, 2017, Inauguration Day in the U.S.

Kevin O��Leary��s business history back in spotlight after entering race for Conservative Party leader

��SM�� — Thu, 19 Jan 2017 16:40:54 +0000

Kevin O��Leary��s sales pitch for himself as Conservative Party leader revolves around one main argument: He understands business and the economy better than the Prime Minister, Justin Trudeau.

...There are two ways to look at the SoftKey saga: O��Leary may have built a company that turned out to be a lemon, but ��SM�� management professor Karl Moore pointed out he came out on top.

How Introverted Leaders Can Be Better Bosses for Extroverts

��SM�� — Mon, 16 Jan 2017 15:55:53 +0000

Karl Moore, Associate Professor at the Desautels Faculty of Management, ��SM��

Asheesh Advani: ��Anybody can be an entrepreneur��

��SM�� — Mon, 09 Jan 2017 17:49:38 +0000

Interviewed by Karl Moore

Asheesh Advani, 45, is president and chief executive officer of Junior Achievement Worldwide, one of the largest NGOs in the world, dedicated to educating young people about financial literacy, entrepreneurship and work-force readiness.

3 Silicon Valley-Tested Tips For Introvert Networking

��SM�� — Mon, 09 Jan 2017 17:24:44 +0000

In the Silicon Valley, many senior leaders are introverted��in fact, many more than in most other industries we��ve studied in our research of over 200 C-Suite Executives. There are some great lessons that we can learn about introverts from the Valley.

Passengers lament nickel-and-dime fees as airlines face thin profit margins

��SM�� — Mon, 09 Jan 2017 17:11:36 +0000

Consumers have greater access to air travel than ever before, but with long lines, uncomfortable seats and additional fees now commonplace for most travellers, it s tempting to long for a time when things were simpler.

An Extrovert��s guide to Introverts

��SM�� — Mon, 09 Jan 2017 16:39:10 +0000

...An obvious person to ask for help on understanding how to deal with introverts is fellow extrovert Professor Karl Moore of ��SM��, whose work on the treatment of introverts in the corporate environment has gained much attention, including in this popular?Economist?article. He combines real-world experience with academic thinking, which has led him to publish 28 refereed journal articles and ten books, leading to over 1,950 Google Scholar cites.

Le Br��sil se tourne vers l��OMC pour contrer Bombardier

��SM�� — Mon, 09 Jan 2017 16:27:23 +0000

La bataille qui a ponctu�� les 20 derni��res ann��es recommence?: apr��s l��avoir ��voqu�� il y a quelques mois, le Br��sil a confirm�� lundi qu��il se tournera vers l��Organisation mondiale du commerce (OMC) au sujet des appuis gouvernementaux re?us par le constructeur Bombardier, lequel r��pond n��avoir rien �� se reprocher. Son concurrent br��silien, Embraer, est ravi.

Sick of All the Employee Engagement Talk? It��s Far From Over

��SM�� — Fri, 06 Jan 2017 20:39:15 +0000

Some people have gotten fed up with the hoopla surrounding employee engagement, as evidenced by these articles from?Fistful of Talent,?HR Magazine?and?ERE Media. It��s not hard to understand their feelings.

...However, I came across a?Forbes?article written by Karl Moore and Vincenzo Ciampi, who make a compelling case that the engagement crisis is?NOT?a group problem, at least not at its core. In ��Leadership Engagement Always Trumps Employee Engagement,�� Moore and Ciampi argue that ��engagement is a leadership issue that the CEO must address, period.��

Le Br��sil se tourne vers l��OMC pour contrer Bombardier

��SM�� — Fri, 06 Jan 2017 20:31:36 +0000

"Il ��tait plut?t pr��visible que le Br��sil d��cide de faire ?a??,?a dit Karl Moore, professeur �� l��Universit�� SM�� et observateur aguerri de l��industrie a��rospatiale. Le Br��sil montre les crocs tout simplement, selon lui,???et je crois que le Canada n��aura pas de probl��mes avec l��OMC."

Le programme CSeries avait attir�� l��attention d��s 2008, le gouvernement am��ricain disant alors vouloir ��tudier de pr��s les appuis gouvernementaux dont b��n��ficiait alors la compagnie. Bombardier avait affirm�� que tout ��tait conforme aux r��gles.

Hitting the Road for Warren Buffett

��SM�� — Fri, 09 Dec 2016 19:30:26 +0000

In 2006, Professor?Karl Moore?led 40 Desautels Faculty of Management students to Omaha, Nebraska to learn from legendary investment guru, Warren Buffett.

Given the tremendous success of the first visit and the recognized value of experiential learning, the Desautels Faculty of Management has arranged another opportunity for both undergraduate and graduate students to meet the iconic Warren Buffett on January 20, 2017.

Zoe Yujnovich: ��I actually really value listening to others before I speak��

��SM�� — Tue, 06 Dec 2016 17:37:44 +0000

One of the reasons I love the industry that I work for?is the opportunity to experience different parts of the world. There are many differences across cultures, some a bit obvious �C like the food we eat and the things we do. But in essence, there is a really strong commonality. People all over the world want to come to work, be recognized for doing a great job, and contribute to something that energizes them. Everyone wants to make a real difference.

Former prime minister Paul Martin speaks about business, issues he��s passionate about and Donald Trump

��SM�� — Thu, 01 Dec 2016 18:54:29 +0000

Karl Moore is a professor of strategy and organization at the Desautels Faculty of Management at ��SM��. In this exclusive interview he speaks with Paul Martin.

LinkedIn: A networking tool for introverted leaders?

��SM�� — Fri, 25 Nov 2016 17:24:48 +0000

Written by Karl Moore?

Introverts would tend see networking as something they hate to do. But our research suggests that introverted networking can be powerful and an approach that an extrovert, like myself, should learn to emulate, at least part of the time. Rather than working a room the way an extrovert would, speaking to many people for a short time each, introverts often speak to fewer people but have longer, more detailed and richer conversations.?

Bombardier reputation takes hit after Metrolinx ramps up pressure on rail deal

��SM�� — Mon, 14 Nov 2016 19:52:12 +0000

One of Bombardier's largest Canadian rail customers has threatened to cancel a contract over continued delays in delivering a prototype train in Toronto, handing another blow to the beleaguered company.

Metrolinx ramped up pressure on Bombardier by issuing a formal notice of intent to terminate its $770-million contract after the company missed a commitment to deliver a prototype by the end of last month.

��SM�� management professor Karl Moore said the ongoing rail challenges make people a little nervous about giving funding to a firm that appears incompetent.

Eric Friedman: ��I��ve always had trouble disconnecting from my work��

��SM�� — Mon, 14 Nov 2016 19:35:53 +0000

Eric Friedman, 39,?is co-founder and chief technology officer of Fitbit Inc., a maker of wearable fitness monitors that can track and share user data.

Metrolinx threatens to cancel $770 million Bombardier contract

��SM�� — Tue, 08 Nov 2016 19:46:38 +0000

Metrolinx is frustrated with Bombardier after it missed a commitment to deliver a prototype by the end of last month.

��SM�� management professor Karl Moore said the ongoing rail challenges make people a little nervous about giving funding to a firm that appears incompetent.

Read full article: Design Engineering, November 7, 2016?

Bombardier reputation hit after Metrolinx ramps up pressure on rail deal

��SM�� — Tue, 08 Nov 2016 19:44:38 +0000

Bombardier is facing another blow to its reputation after one of its largest Canadian rail customers threatened to cancel a contract over continued delays in delivering a prototype train in Toronto.

��SM�� management professor Karl Moore said ongoing rail challenges make people a little nervous about giving funding to a company that appears incompetent.

Read full article: Plant, November 7, 2016?

Bombardier reputation takes hit after Metrolinx ramps up pressure on rail deal

��SM�� — Mon, 07 Nov 2016 18:48:21 +0000

One of Bombardier��s largest Canadian rail customers has threatened to cancel a contract over continued delays in delivering a prototype train in Toronto, handing another blow to the beleaguered company.

��SM�� management professor Karl Moore said the ongoing rail challenges make people a little nervous about giving funding to a firm that appears incompetent.

Lower prices could be on the way with airline ownership announcement: airline analyst

��SM�� — Mon, 07 Nov 2016 18:43:06 +0000

A Canadian airline analyst says, theoretically, relaxed rules on airline ownership in this country will lead to more competition and lower prices.

Transport Minister Marc Garneau announced Thursday morning the federal Liberals�� to plan raise foreign ownership limits of airlines from 25 per cent to 49.

Karl Moore from ��SM�� in Calgary said Friday foreign investors don��t find the current 25 per cent ownership restriction very attractive.

Read full article: 630 CHED, November 4, 2016

Fed-up Metrolinx threatens to cancel $770M Bombardier deal for LRT

��SM�� — Mon, 07 Nov 2016 18:41:13 +0000

Metrolinx has threatened to cancel a contract with Bombardier?over continued delays in delivering a prototype train in Toronto, handing another blow to the beleaguered company.

Ontario��s regional transportation agency ramped up pressure on Bombardier by issuing a formal notice of intent to terminate its $770-million contract after the company missed a commitment to deliver a prototype by the end of last month.

Bombardier reputation takes hit after Metrolinx threatens to cancel deal

��SM�� — Mon, 07 Nov 2016 18:38:17 +0000

Bombardier is facing another blow to its reputation after one of its largest Canadian rail customers threatened to cancel a contract over continued delays in delivering a prototype train in Toronto.

��SM�� management professor Karl Moore said ongoing rail challenges make people a little nervous about giving funding to a company that appears incompetent.

Read full article: Macleans, November 4, 2016?

Cheaper fares could be coming if airline ownership rules change: airline analyst

��SM�� — Mon, 07 Nov 2016 18:34:59 +0000

A Canadian airline analyst says, theoretically, relaxed rules on airline ownership in this country will lead to more competition and lower prices.

Transport Minister Marc Garneau announced Thursday morning the federal Liberals�� to plan raise foreign ownership limits of airlines from 25 per cent to 49.

Karl Moore from ��SM�� in Calgary said Friday foreign investors don��t find the current 25 per cent ownership restriction very attractive.

Read full article: iNews880, November 4, 2016?

Bombardier reputation takes hit after Metrolinx ramps up pressure on rail deal

��SM�� — Mon, 07 Nov 2016 18:25:58 +0000

...��SM�� management professor Karl Moore said the ongoing rail challenges make people a little nervous about giving funding to a firm that appears incompetent.

Read ful article: CTV News, November 4, 2016?

To Each Their Own: Giving Feedback To Introverts And Extroverts

��SM�� — Thu, 03 Nov 2016 16:31:20 +0000

We all like receiving recognition and appreciation at the workplace, whether it��s a pat on the back, an award for a job well done, or some one-on-one time with our boss. We have unique emotions attached to what makes us feel appreciated, and the nature of what we find motivating varies from person to person.

How Edward Rogers got involved amid Guy Laurence's ouster

��SM�� — Thu, 27 Oct 2016 15:43:21 +0000

Rogers Communications Deputy Chairman Edward Rogers is making his presence felt at the company bearing his family name, after the ousting of Guy Laurence.

��You can��t have a company of Rogers�� size moving forward in a competitive marketplace without existing leadership filling the void,�� management expert Karl Moore, a professor at ��SM��, told BNN in an interview. "You��re not just going to keep the chair warm for that length of time."

'Had to be done'

��SM�� — Mon, 24 Oct 2016 17:41:15 +0000

��SM�� professor Karl Moore discusses the challenges Bombardier faced and why the layoffs 'had to be done'.

Watch full video: CTV News, October 21, 2016?

To Give or Not to Give Federal Fundings to Bombardier after more Job Cuts

��SM�� — Mon, 24 Oct 2016 17:38:13 +0000

Another bad day for Bombardier, but will that accelerate possible federal funding?

Saying it needs to be more profitable and more competitive, Bombardier is cutting more than 7,000?jobs over the next few years with 1,500 in Quebec and 500 elsewhere in the country.?

��SM�� business professor Karl Moore spoke with CTV saying financial public investments are still needed for a company as big as Bombardier even though it's making cuts.?

Bombardier layoffs a symptom of Canada��s failure to stay competitive, says expert

��SM�� — Mon, 24 Oct 2016 17:35:29 +0000

Bombardier?is eliminating 7,500 workers around the world, with roughly 2,000 positions being cut in Canada. But they��re hiring 3,700 in countries with lower costs. One expert?says Canada��s struggle to be competitive in the international marketplace is one?reason why.

Karl Moore, professor at the Desautels faculty of management at ��SM��, said that Bombardier will have to ��suffer some pain�� here in Canada as it restructures in an attempt to?return to profitability and competitiveness.

'Had to be done'

��SM�� — Mon, 24 Oct 2016 17:26:28 +0000

��SM�� professor Karl Moore discusses the challenges Bombardier faced and why the layoffs 'had to be done'.

Watch full video: The Loop, October 21, 2016?

Class action lawsuit proposed on Air Canada and WestJet baggage fees

��SM�� — Thu, 06 Oct 2016 15:45:19 +0000

Air Canada and WestJet are facing a potential class action lawsuit after imposing checked baggage fees only days apart.

The proposed class action alleges that the two airlines colluded to impose the fees and have unjustly enriched themselves in the process.

...Karl Moore, an aviation expert at ��SM��'s Desautels Faculty of Management, found the collusion allegations far fetched.

"I think it's highly unlikely they would collude, it's not the nature of the beast, they're just fierce competitors," Moore said.

Air Canada, WestJet lawsuit alleges collusion over baggage fees

��SM�� — Fri, 30 Sep 2016 17:49:55 +0000

Air Canada and WestJet are facing a potential class action lawsuit after imposing checked baggage fees only days apart.

The proposed class action alleges that the two airlines colluded to impose the fees and have unjustly enriched themselves in the process.

Karl Moore, an aviation expert at ��SM��'s Desautels Faculty of Management, found the collusion allegations far fetched. "I think it's highly unlikely they would collude. It's not the nature of the beast, they're just fierce competitors," Moore said.

Class Action Lawsuit Considered

��SM�� — Fri, 30 Sep 2016 17:47:09 +0000

Air Canada and WestJet are facing a potential class action lawsuit after imposing checked baggage fees only days apart.

The proposed class action alleges that the two airlines colluded to impose the fees and have unjustly enriched themselves in the process.

Air Canada, WestJet lawsuit alleges collusion over baggage fees

��SM�� — Fri, 30 Sep 2016 17:16:55 +0000

Air Canada and WestJet are facing a potential class action lawsuit after imposing checked baggage fees only days apart.

The proposed class action alleges that the two airlines colluded to impose the fees and have unjustly enriched themselves in the process.

Baggage Fee Collusion Alleged

��SM�� — Fri, 30 Sep 2016 17:10:43 +0000

A class action lawsuit filed in Saskatchewan alleges that WestJet and Air Canada colluded in levying baggage fees for domestic flight in 2014.

The suit says it��s an unlikely coincidence that the two airlines announced the fees within three days of each other. WestJet announced the $25 fee for the first bag on Sept. 15, 2014. Air Canada announced virtually the same fee structure on Sept. 18.

Air Canada, WestJet face possible lawsuit over baggage fees

��SM�� — Thu, 29 Sep 2016 16:32:03 +0000

Air Canada and WestJet are facing a potential class action lawsuit after imposing checked baggage fees only days apart.

The proposed class action alleges that the two airlines colluded to impose the fees and have unjustly enriched themselves in the process.

Un projet d'action collective vise les frais de bagage d'Air Canada et WestJet

��SM�� — Thu, 29 Sep 2016 16:29:37 +0000

Les transporteurs a��riens Air Canada et WestJet pourraient devoir se d��fendre contre une action collective pour avoir commenc�� imposer �� leurs voyageurs des frais pour les bagages enregistr��s �� quelques jours d'intervalle.

Aux yeux de Karl Moore, un expert en aviation de la facult�� de gestion de l'Universit�� SM��, les all��gations de collusion sont tir��es par les cheveux.

?Je crois qu'il est tr��s improbable qu'il y ait de la collusion, ce n'est pas dans la nature (des transporteurs), ils ne sont que de f��roces concurrents?, a expliqu�� M. Moore.

Lawsuit claims two Canadian airlines colluded to charge extra fees

��SM�� — Thu, 29 Sep 2016 16:15:41 +0000

A proposed class action lawsuit is going to try and get you back some of those baggage fees you��ve been paying whenever you fly out of town.

The lawsuit focuses on two announcements made by?WestJet?and?Air Canada?three days apart back in September 2014 and there are suggestions the two airlines met behind closed doors and agreed to charge more.

Air Canada, WestJet face possible lawsuit over baggage fees

��SM�� — Thu, 29 Sep 2016 16:08:43 +0000

?Air Canada and WestJet are facing a potential class action lawsuit after imposing checked baggage fees only days apart.

The proposed class action alleges that the two airlines colluded to impose the fees and have unjustly enriched themselves in the process.

Class action lawsuit proposed on Air Canada and WestJet baggage fees

��SM�� — Thu, 29 Sep 2016 16:05:36 +0000

Air Canada and WestJet are facing a potential class action lawsuit after imposing checked baggage fees only days apart.

The proposed class action alleges that the two airlines colluded to impose the fees and have unjustly enriched themselves in the process.

Karl Moore, an aviation expert at ��SM��s Desautels Faculty of Management, found the collusion allegations far fetched.

��I think it��s highly unlikely they would collude, it��s not the nature of the beast, they��re just fierce competitors,�� Moore said.

Class action proposed on airline baggage fees

��SM�� — Thu, 29 Sep 2016 16:02:24 +0000

Air Canada and WestJet are facing a potential class action lawsuit after imposing checked baggage fees only days apart.

The proposed class action alleges that the two airlines colluded to impose the fees and have unjustly enriched themselves in the process.

Karl Moore, an aviation expert at ��SM��'s Desautels Faculty of Management, found the collusion allegations far fetched.

"I think it's highly unlikely they would collude, it's not the nature of the beast, they're just fierce competitors," Moore said.

Class action lawsuit proposed on Air Canada and WestJet baggage fees

��SM�� — Thu, 29 Sep 2016 15:59:53 +0000

Air Canada and WestJet are facing a potential class action lawsuit after imposing checked baggage fees only days apart.?The proposed class action alleges that the two airlines colluded to impose the fees and have unjustly enriched themselves in the process.

Karl Moore, an aviation expert at ��SM��'s Desautels Faculty of Management, found the collusion allegations far fetched.?"I think it's highly unlikely they would collude, it's not the nature of the beast, they're just fierce competitors," Moore said.

Un projet d'action collective vise les frais de bagage d'Air Canada et WestJet

��SM�� — Thu, 29 Sep 2016 15:43:54 +0000

...Aux yeux de Karl Moore, un expert en aviation de la facult�� de gestion de l'Universit�� SM��, les all��gations de collusion sont tir��es par les cheveux.

Shhhh!

��SM�� — Thu, 08 Sep 2016 18:26:56 +0000

MOST companies worry about discriminating against their employees on the basis of race, gender or sexual preference. But they give little thought to their shabby treatment of introverts. Carl Jung spotted the distinction between introverts and extroverts in 1921.?

Introvert Networking: Lessons from Silicon Valley

��SM�� — Tue, 06 Sep 2016 18:54:50 +0000

Leadership Engagement Always Trumps Employee Engagement

��SM�� — Fri, 02 Sep 2016 17:27:38 +0000

Many increasingly put great emphasis on pursuing employee engagement. Simply put, we believe that the pursuit of employee engagement as an end goal is a strategic error. To get great employee engagement you must first start with engaging the top leadership.?

Read full article: Forbes, August 31, 2016?

How To Network Like An Introvert

��SM�� — Fri, 02 Sep 2016 17:25:59 +0000

Introverts can make great networkers��that��s what really came home to me last night. Rather than acting like my usual extroverted self at a group gathering, I thought I should network half the time like an introvert, and it worked like a charm!

Read full article: Huffington Post, September 1, 2016

What businesses need to know about working with millennials

��SM�� — Tue, 30 Aug 2016 13:55:34 +0000

Using insights from his forthcoming book on millennials, Karl Moore of ��SM�� joins BNN for a look at why leading and managing doesn't work with this demographic, and why you need to listen more and talk less to let millennials excel if you want your business to succeed.

Read full article: BNN, August 26, 2016?

Managing Generation Different: the Millennials

��SM�� — Mon, 29 Aug 2016 14:25:57 +0000

Young workers need to be managed differently.

Karl Moore tells us why collaboration is more important than hierarchy when it comes to getting the best out of the new workforce.

Listen to the full interview: ABC, August 27, 2016

The Path From Diplomat to Global Entrepreneur

��SM�� — Fri, 26 Aug 2016 14:51:39 +0000

After more than a decade of rising in the ranks of the public service, I began to question my career path. It was a career like many that had taken time to build. As a Canadian diplomat, I looked to a potential future with a great salary, a pension, international travel, and most of all, the prestige of representing Canada on the world stage.

Couche-Tard to buy U.S. convenience store chain CST for $4.4B

��SM�� — Tue, 23 Aug 2016 16:58:31 +0000

Alimentation Couche-Tard Inc. will buy U.S. retail rival?CST Brands Inc. in a takeover deal worth $4.4?billion.

The two companies had been rumoured to be working on a pact since last week, and on Monday, the Quebec-based convenience store chain confirmed their offer.

..."What they have learned to do very clearly is to bring the best ideas from?the acquisitions to the whole group and develop them,"?said Karl Moore,?Associate Professor at ��SM��.

Nepotism at Work: Does Your Job Pick Favorites?

��SM�� — Fri, 19 Aug 2016 14:39:47 +0000

Your boss promotes his incompetent nephew, even though he��s clearly not?management material. The company owner��s 20-something daughter gets a private office, but almost every other?employee?works in a cube. Your co-workers who are chummy with management always get the plum assignments, while others are stuck with busywork. Favoritism rears its ugly head in many offices, and as an employee, there��s not a lot you can do about it. Nepotism at work may be unfair, but it��s not exactly illegal.

Tory politician's proposal could mean cheaper domestic flights

��SM�� — Mon, 08 Aug 2016 17:30:39 +0000

?You��ve probably noticed how much cheaper domestic flights are in many other parts of the world. Given that gap, a Conservative Party leadership contender wants to make big changes by allowing more foreign involvement.

The Director's Chair: Leadership Lessons From The Theater

��SM�� — Thu, 04 Aug 2016 14:53:07 +0000

An actor��s job is to create and bring to life characters, much like a senior leader may have to put on a game-face in order to better lead a team. Traditionally, analysis and critical thinking were valued over emotional intelligence and people-skills due to the fact that the former are more easily quantifiable. In today��s digital age, much has changed.?Dale Carneige, Stephen Covey, Ray Dalio, many others have professed the importance of living consciously and developing emotional intelligence through well-constructed advice.

Geoff Molson: ��You need to be humble, you need to allow other leaders to lead��

��SM�� — Mon, 18 Jul 2016 15:23:56 +0000

Geoff Molson, 45, is president and CEO of CH Group Limited Partnership, owner of the Montreal Canadiens, Bell Centre and Evenko, and chairman of the board of Molson Coors Brewing Co.?

My father taught me to never expect anything?that others wouldn��t be able to expect as well. In Montreal, with the name Molson, you could very easily put yourself in a position where you would expect things in life. My father��s advice has served me well and has led me to work harder and achieve things, but also be humble and not be different from anyone else.

Globe & Mail The Ladder With Geoff Molson

��SM�� — Mon, 18 Jul 2016 15:08:37 +0000

An article in today's?Globe and Mail?I wrote based on two interviews with Geoff, the CEO Series radio show on CJAD?and then a follow up interview. Genuinely a fine person.
Geoff Molson, 45, is president and CEO of CH Group Limited Partnership, owner of the Montreal Canadiens, Bell Centre and Evenko, and chairman of the board of Molson Coors Brewing Co.

Read full article: LinkedIn, July 18, 2016?

China reduces growth rate target to focus on environment

��SM�� — Wed, 13 Jul 2016 13:37:51 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail. Today I am sitting down with Chris Marquis, from Cornell.

Apa yang bisa dilakukan jika Anda tak lagi staf favorit bos?

��SM�� — Thu, 07 Jul 2016 22:41:01 +0000

Karl Moore tak bisa melupakan saat-saat ketika disingkirkan oleh bosnya ketika sang bos memasukkan orang baru.

Sebelum orang baru ini masuk, Moore yang bekerja sebagai manajer di kantor IBM di Toronto, Kanada, adalah bagian dari 'kelompok elite' yang sangat dekat dengan bos.

Tapi orang baru ini langsung menjadi bawahan favorit dan Moore langsung terlempar.

"Ibaratnya masuk ke kursi cadangan," ungkap Moore.

"Ini jelas bukan pengalaman yang mengenakkan," kata Moore yang sekarang adalah guru besar di Fakultas Manajemen di Universitas ��SM��.

How to best manage teams at work to improve efficiency

��SM�� — Wed, 06 Jul 2016 15:12:08 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail. Today I am delighted to be in Vancouver with a former colleague from ��SM�� who is now at INSEAD, Mark Mortensen.

Read full transcript: The Globe and Mail, July 4, 2016?

Reverse mentoring: who's the learner?

��SM�� — Wed, 06 Jul 2016 13:53:01 +0000

From boosting retention to bridging the generation gap, reverse mentoring is brimming with potential.?

Reverse mentoring: who's the learner?

��SM�� — Thu, 30 Jun 2016 14:11:14 +0000

From boosting retention to bridging the generation gap, reverse mentoring is brimming with potential

Quebecers closely watching Brexit vote results

��SM�� — Thu, 30 Jun 2016 13:58:09 +0000

Some Quebecers like Angus Bell are ready to pull an all-nighter to find out whether the United Kingdom will leave the European Union.

"I am very nervous. It's another referendum where it's 50-50," says Bell, who is the owner and founder of a multi-sports centre in Montreal called Ministry of Cricket and Other Homeless Sports.

B-School Deans & Profs On BREXIT

��SM�� — Thu, 30 Jun 2016 13:55:09 +0000

Britain��s historic vote to exit the European Union has the financial markets in a tizzy and many observers expressing hyperbolic views of a disaster ahead. While BREXIT has many implications for the United Kingdom��s higher education market, much of what will actually occur is uncertain. Some conclude that there will be limited impact. Others are more pessimistic. ��The global attractiveness of British higher education will take a hit,�� flatly predicts John A. Quench, a Harvard Business School professor who had been dean of London Business School from 1998 to 2001.

Fortune 500 CEO on the strengths of introverts

��SM�� — Wed, 22 Jun 2016 14:50:49 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail. Today I am delighted to sit down with Kevin Lobo, who is the CEO of a Fortune 500 Company, Stryker.

Read full article: The Globe and Mail, June 21, 2016?

Transcript: How Steve Jobs, Bill Gates used a disruptive technology to build different companies

��SM�� — Wed, 15 Jun 2016 15:33:41 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail, talks with MIT��s Michael Cusumano.

Read full transcript: The Globe and Mail, June 14, 2016

Grand Prix in Montreal: Friday night at the McLaren party at the Ritz-Carlton

��SM�� — Tue, 14 Jun 2016 18:29:16 +0000

Going through the foyer to the ballroom, we bumped into regulars of this yearly Soir��e: radio host Mitsou and her husband Iohann Martin. TV host and producer Eric Salvail, radio and TV host Isabelle Racicot with husband music executive Donald Robins. Also there, TV host and producer Herby Moreau. It wasn��t long before I got to catch up with Montreal notables Lynn and Andy Nulman, ��SM�� professor Karl Moore, restaurateur Carlos Ferreira (Euro-chic in green pants). And, wanting to get some Just For Laughs exclusives, I cozied up to its COO, Bruce Hills: no dice.?

Introverts: How finding an unlikely partner can transform your work life

��SM�� — Tue, 14 Jun 2016 16:39:12 +0000

We know that introverts prefer to work alone or in small groups. These quiet, inwardly-focused types usually do their best work with concentrated focus, away from ruckus of brainstorming sessions and team mash-ups where extroverts thrive.

Transcript: The question great leaders ask themselves

��SM�� — Wed, 08 Jun 2016 16:16:01 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail, talks with Jennifer Chatman from UC Berkeley.

Read full transcript: The Globe and Mail, June 7, 2016?

Watch full video: The Globe and Mail?

What to do when your boss plays favorites

��SM�� — Mon, 06 Jun 2016 17:29:54 +0000

Karl Moore remembers the moment he fell out of favour with his boss.

He was working as a manager at IBM in Toronto when a new person joined his department. Up until then Moore had been part of his boss��s ��favoured inside circle�� but suddenly everything changed. The transferred employee became his boss��s new right-hand person, the outcome of brutal office politics.

How To Network Like an Introvert

��SM�� — Wed, 01 Jun 2016 18:34:22 +0000

WestJet won't serve complimentary meals on London flights

��SM�� — Wed, 01 Jun 2016 15:45:29 +0000

You may be able to pay less if you decide to fly with?WestJet?to London, England, but you��ll also need to bring your own food. This is the latest in the ��unbundling�� trend unfolding in the industry.

WestJet has been flying from Vancouver to London since May 6th, and unless you pay for a seat in the Plus cabin, you��ll have to buy a meal or bring your own if you want to eat during the nine-hour flight. This is the first Canadian carrier to offer a trans-Atlantic flight without the traditional free meal.

Bombardier ou les avantages du contr?le familial

��SM�� — Thu, 19 May 2016 16:40:44 +0000

La commande que Delta Air Lines a pass��e r��cemment �� Bombardier repr��sente un appui important �� la C Series. Maintenant, reste �� d��terminer si le gouvernement f��d��ral devrait fournir une aide financi��re �� l��entreprise.

Karl Moore est professeur agr��g�� la Facult�� de gestion Desautels de l��Universit�� SM�� et associ�� au Green Templeton College de l��Universit�� d��Oxford. Il s��int��resse depuis longtemps �� l��industrie a��ronautique et �� Bombardier.?

The importance of culture on leadership

��SM�� — Wed, 18 May 2016 16:10:03 +0000

Professor?Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail, talks?with Neal Ashkanasy from the University of Queensland.

Read full transcript: The Globe and Mail, May 17, 2016?

��Reinvent things and push the boundaries��: Patrick Pichette, Google advisor and former CFO

��SM�� — Wed, 18 May 2016 16:04:43 +0000

Patrick Pichette, 53, is an adviser to Google Inc. and on the board of Bombardier Inc., and of the Pierre Elliott Trudeau Foundation, a non-partisan charity. In addition, he��s on the advisory board of start-ups such as: Mountain View, California-based electric skateboard company Boosted Boards; Zambia-based Zoona, a mobile money platform; and Nairobi-based ecommerce business OkHi.

He spoke to Karl Moore, a professor of strategy and organization at the Desautels Faculty of Management at ��SM��.

How women can perform better in the company setting

��SM�� — Wed, 11 May 2016 15:31:31 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail,?talks with Zoe Kinias from INSEAD, a leading business school just outside of Paris.

Read full transcript: The Globe and Mail, May 10, 2016

Can introverts be better bosses for extroverts?

��SM�� — Tue, 10 May 2016 15:44:09 +0000

For the last 10 years I have worked for an introverted boss. Introverts have become an increasing part of the leadership conversation however vast majority of the leadership literature seems to be written to and for extroverted managers.

Why do introverted bosses work?

In this article I want to talk about a key way that introverted managers can be better managers for their extroverted employees.

Why Canada should be happy with Bombardier under family control

��SM�� — Fri, 06 May 2016 14:17:43 +0000

Karl Moore is an associate professor at the Desautels Faculty of Management, ��SM��, and an associate fellow at Green Templeton College, Oxford University. He is a long-time observer of the aviation industry and Bombardier.

Last week was big for Bombardier and the C Series, with a major order from Delta Air Lines. The question now is whether the federal government should financially support the company.

Transcript: The difference between strategy and leadership

��SM�� — Wed, 04 May 2016 15:47:47 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail, talks with Mike Useem, a professor at the Wharton School.

Watch full video: The Globe and Mail, May 3, 2016?

��Up until recently I was a rock star��s agent, now I��m a true CEO��: Cirque du Soleil��s Daniel Lamarre

��SM�� — Tue, 03 May 2016 17:34:59 +0000

Daniel Lamarre, 62, is the president and chief executive officer of Montreal-based Cirque du Soleil, which has about 4,000 employees working on more than 20 shows in about 50 countries.

Lamarre was born and raised in Grand-Mere, Quebec, about 170 kilometres northeast of Montreal. He earned a Bachelor of Arts from the University of Ottawa, which later honoured him with a doctorate.

Lamarre spoke to Karl Moore, a professor of strategy and organization at the Desautels Faculty of Management at ��SM��.

4 Telltale Signs You're A Workplace Ambivert

��SM�� — Tue, 26 Apr 2016 18:42:53 +0000

Are you an introvert or extrovert? Not so fast, there is a third category. Consider your office mates.

There��s Ellen. She makes daily rounds to your coworkers�� offices, chatting up a storm while the sound of her laughter fills the hallway. She��s the morning shot of espresso we all need without the bitter aftertaste.

There��s Ian. Nothing against the guy, but you barely see him. He��s content to spend the majority of the workday in his office. Although he doesn��t often voice his opinion, when he does it��s easily the most enlightening comment of the meeting.

MLJ: Karl Moore Interview

��SM�� — Tue, 26 Apr 2016 18:36:34 +0000

Canadian Prime Minister Trudeau is moving ahead with plans for a proposed? pipeline to carry crude from Western Canada to Quebec and New Brunswick that would reduce the reliance on shipping oil by rail.? We talk with ��SM�� Business Professor Karl Moore about that project and Trudeau's recent visit to Washington.? Moore also talks about Canadian political leaders bailing out aerospace and rail manufacturer Bombardier and the closing of Target stores in Canada.

Bombardier: des questions avant l'assembl��e

��SM�� — Tue, 26 Apr 2016 17:39:14 +0000

L'annonce vraisemblablement imminente d'une grosse commande pour la CSeries pourrait agir comme un baume sur le moral des actionnaires de Bombardier et ��claircir les perspectives d'avenir de l'avionneur.

?Delta figure parmi les transporteurs a��riens les plus connus, souligne le professeur Karl Moore du D��partement de gestion de l'Universit�� SM��. Si l'entreprise estime que la CSeries est un bon avion, les autres acheteurs potentiels vont ��galement devoir y songer.?

How CEO mentoring differs from other levels in a company

��SM�� — Thu, 21 Apr 2016 17:22:04 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail, talks?with Maury Peiperl from Cranfeild University and Suzanne de Janasz from Seattle University.

Watch full video: The Globe and Mail, 19 April, 2016?

Why a Columbia professor says Strategic IQ isn��t a born skill

��SM�� — Tue, 19 Apr 2016 17:52:46 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for the Globe and Mail sits?down in Vancouver with Sheen Levine, from the University of Texas at Dallas and Columbia University.

Read full transcript: The Globe and Mail, April 16, 2016?

Montreal professor��s feud with United Airlines heads to court over complaint website

��SM�� — Tue, 19 Apr 2016 17:33:44 +0000

?What started as a series of mishaps while flying with United Airlines 20 years ago will culminate Friday in a ��SM�� professor and one of the world��s largest passenger carriers facing off in a Montreal courtroom.

United Continental Holdings Inc. is suing Jeremy Cooperstock, an engineering professor at ��SM��, over his customer complaint website, Untied.com. The airline wants Cooperstock to delete contact information for its management and lawyers; he has refused.

Networking For Introverts: A Cheetah At A Lion's Game

��SM�� — Wed, 06 Apr 2016 17:37:32 +0000

This post was cowritten with Daniel Metlitski,?a senior at ��SM��.

Karl Moore's take on Bombardier, the Beaudoin family & investor sentiment

��SM�� — Wed, 06 Apr 2016 17:17:48 +0000

BNN has done in-house survey of a number of our regular money managers to provide their thoughts on Bombardier. Meanwhile, how much should the Beaudoin family take investor sentiment into account and how important it is for the success of the company? We follow up with Karl Moore, professor of business strategy at ��SM��.?

Watch full video: Business News Network, April 4, 2016?

TOP 100 LEADERSHIP BLOGS FOR EXECUTIVES, MANAGERS AND CEO

��SM�� — Fri, 01 Apr 2016 14:17:34 +0000

Most experienced leaders believe that leadership is more like art than science. And as with art, perfecting the craft of leadership requires training under a mentor or a master. Of course, an aspiring leader must have a foundation of communication, decision-making, and problem-solving skills, some of which can be obtained through degree programs in organizational leadership, but owning the tools and knowing how to use them to maximum effect are two different things.

Why corporate social responsibility doesn��t help a company

��SM�� — Thu, 31 Mar 2016 14:15:32 +0000

?Professor Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail talks with Timothy Deviancy from Leeds University.

Read full transcript: The Globe and Mail, 30 March, 2016?

Managing Upward: A Key Part Of Being A Really Useful Manager For Your People

��SM�� — Tue, 29 Mar 2016 14:19:13 +0000

The most important part of being a great boss is focusing on the people who work for you. Perhaps the second most important element is learning to effectively manage upward. Doing this well can be a great help to the people that work for you.

Talking Management: The downsides of power

��SM�� — Wed, 23 Mar 2016 18:17:16 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail, talks?with Columbia Business School professor Adam Galinsky.

Read full transcript: The Globe and Mail, 22 March, 2016?

Watch full video: The Globe and Mail, 22 March, 2016?

This week on Focus Montreal: March 19

��SM�� — Mon, 21 Mar 2016 17:28:58 +0000

This week on Focus Montreal, meet a doctor who is part of a new film highlighting the high rate of depression among physicians, hear from a ��SM�� prof and student about a life-altering trip and listen to what one teacher is saying about Quebec's new history course.

...

Hot Cities of the World tour

For eight years, a group of 40 ��SM��? students and alumni have gone to countries of the world which are enjoying strong economic growth.

This year was no exception.

Air Canada boss speaks about learning from WestJet and fighting Porter

��SM�� — Fri, 18 Mar 2016 17:55:06 +0000

Karl Moore is a professor of strategy and organization at the Desautels Faculty of Management at ��SM��. In this exclusive interview he speaks with Toronto-based Ben Smith, Air Canada��s president of passenger airlines. Air Canada is the country��s largest domestic and international airline serving more than 200 airports on six continents. Last year, about 41 million people flew with the company.

Annual ��SM�� Tour To Emerging Economic Cities Returns From Latin America

��SM�� — Fri, 18 Mar 2016 17:52:24 +0000

Every year, the Desautels Faculty of Management at ��SM�� in Montreal assesses emerging economic areas around the globe.? They then take about 40 students, alumni and faculty to an area pinpointed as experiencing the strongest growth. This year��s ��Hot Cities�� tour has just returned from three cities in Latin America.

This is the eighth year a group from ��SM�� has traveled to areas of the world experiencing considerable economic growth.? This year the targeted cities are Santiago, Chile and Bogota and? Cartagena, Colombia. ?

Why workplace factors can have a psychological impact on mothers returning to work

��SM�� — Wed, 16 Mar 2016 18:23:18 +0000

?Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail, speaks?to Jamie Ladge, from Northeastern University in Boston.

Read full transcript: The Globe and Mail, 15 March, 2016?

How introverts can successfully manage extroverts

��SM�� — Wed, 16 Mar 2016 18:16:26 +0000

As introverts have become an increasing part of the leadership conversation we are becoming more aware of the strong presence of introverts in the management suite. But the vast majority of the leadership literature seems to be written to and for extroverted managers. In this article I want to talk about a key way that introverted managers can be better managers for their extroverted employees.

How Sun Life executives encourage innovation

��SM�� — Fri, 11 Mar 2016 15:28:18 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail?talks with Isabelle Hudon, who is the Executive Chairman of Sun Life?in Quebec.

Watch full video: The Globe and Mail, 9 March, 2016

Bombardier CEO Alain Bellemare says CSeries is en route for success

��SM�� — Thu, 03 Mar 2016 20:10:39 +0000

Alain Bellemare, 54, took the helm of Bombardier Inc. in February. The company��s US$5.4-billion CSeries passenger jet, the largest plane built by the company, was certified on Friday by Transport Canada.

Via Rail boss speaks about a $1 billion investment, high-speed trains and what it takes to be successful

��SM�� — Thu, 03 Mar 2016 18:43:38 +0000

Karl Moore is a professor of strategy and organization at the Desautels Faculty of Management at ��SM��. In this exclusive interview he speaks with Yves Desjardins-Siciliano, who oversees Canada��s national passenger rail service, which runs on a 12,500 kilometres track, serves more 400 communities, transports about 4 million passengers a year and employs about 2,500 people.

How learning at work has changed over the past decade

��SM�� — Thu, 03 Mar 2016 18:29:47 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail talks with?Michele Rigolizzo from the Harvard Business School.

Read full transcript: The Globe and Mail, 2 March, 2016?

Experts say governments need to support Bombardier in order to diversify economy

��SM�� — Fri, 19 Feb 2016 18:37:25 +0000

?Continued government support for global firms such as Bombardier Inc. is critical if Canada wants to diversify its economy beyond natural resources, say two business experts.?

Bombardier (TSX:BBD.B) announced Wednesday it's cutting 7,000 jobs over two years, including roughly 3,000 in Canada, months after the Quebec government pledged US$1 billion of public money for the firm.

The federal Liberals say they are studying Bombardier's request for more funding, which reports say is also $1 billion.?

Moore: Bombardier will get federal bailout despite contested share structure

��SM�� — Thu, 18 Feb 2016 16:06:31 +0000

��SM��'s Professor of Business Strategy Karl Moore tells BNN why Bombardier will get support from Ottawa and why it's not all bad when it comes to the company's share structure.

Watch full video: Business News Network, 17 February, 2016

Bombardier: ?merci de donner un nouvel ��lan �� la C Series?

��SM�� — Thu, 18 Feb 2016 16:03:29 +0000

Bombardier a re?u un important vote de confiance pour sa C Series, hier, avec la d��cision d'Air Canada d'acqu��rir 45 avions?CS300 de 130 places. Il s'agit de la premi��re commande en pr��s d'un an et demi pour cette nouvelle gamme d'avions qui repr��sente une bonne partie de l'avenir du constructeur qu��b��cois.

Liberals Should Support Bombardier In Order To Diversify Economy: Experts

��SM�� — Thu, 18 Feb 2016 15:59:38 +0000

Continued government support for global firms such as Bombardier Inc. is critical if Canada wants to diversify its economy beyond natural resources, say two business experts.

The federal Liberals say they are studying Bombardier's request for more funding, which reports say is also $1 billion.

Bombardier: A 'no brainer' investment or a 'house built on quicksand'?

��SM�� — Thu, 18 Feb 2016 15:57:05 +0000

With the announcement that Bombardier will be?cutting?7,000 jobs over the next two years as it faces declining revenues and a net loss, the?spotlight is now firmly on the federal government?and whether it will heed?the aerospace company's plea for more money.

But where some?analysts see the Montreal-based firm, with its 64,000 global workforce,?as a prudent investment in an important Canadian industry, others believe it may be time for Ottawa to turn off the government money tap.

...

Reverse Mentoring

��SM�� — Wed, 17 Feb 2016 18:20:49 +0000

Getting a workplace mentor can help you achieve your performance objectives. They will support you in planning, completing and recording the ACCA Practical Experience Requirement (PER) necessary to become an ACCA member. But you may also find yourself being asked to mentor your more experienced and more qualified colleagues.?

How a company apologizing can improve a bad situation

��SM�� — Fri, 12 Feb 2016 00:05:07 +0000

Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail, talks?with Maurice Schweitzer, a professor at the Wharton Business School.

Watch full video: The Globe and Mail, 10 February, 2016

Susan Cain: ��Introverted leaders often deliver better outcomes than extroverted leaders��

��SM�� — Wed, 10 Feb 2016 19:07:01 +0000

Karl Moore is a professor of strategy and organization at the Desautels Faculty of Management at ��SM��. In this exclusive interview he speaks with Susan Cain, a self-described introvert, who wants to create a world that empowers other introverts and recognizes their strengths.

P��ladeau likely won't scuttle Rona deal: Moore

��SM�� — Mon, 08 Feb 2016 19:12:21 +0000

Pierre Karl P��ladeau is calling on the Caisse de Depot to intervene in Lowe's takeover of Rona, but Karl Moore, Professor of Business Strategy, ��SM�� says he likely won't be able to scuttle the deal, as the Caisse has a duty to maximize value for Quebec pensioners.

Watch full video: Business News Network, 3 February, 2016?

One-fifth of largest companies now Chinese, but no need to worry

��SM�� — Mon, 08 Feb 2016 19:01:41 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail talks?with Cornell��s Chris Marquis.

Read full transcript: The Globe and Mail, 3 February, 2016?

Lowe's Pitch to Acquire Rona Seen Succeeding This Time Around

��SM�� — Mon, 08 Feb 2016 18:51:17 +0000

Second time will likely be a charm for Lowe��sCos. in its attempt to acquire Quebec��s Rona Inc.

The fact both boards agreed to the C$3.2 billion ($2.3 billion) offer, along with Lowe��s commitment to preserve head-office jobs and maintain supply agreements, will likely seal the deal. Political conditions in Canada��s second-most populous province also favor the acquisition after helping to scupper a hostile offer in 2012.

Introverted Leaders And The Work Of Millennials

��SM�� — Wed, 03 Feb 2016 18:50:03 +0000

I have been blessed. Don't think that I don't recognize it. I do. I'm still insanely driven and hyper-entrepreneurial, so I'm not always satisfied, but I am grateful. I get to spend a lot of time with people that many business leaders would spend fortunes to connect with. Over the years, I've done my best to give back as well. Nothing is more fulfilling than speaking to students who are interested in business, innovation, technology and marketing. I happen to live in the same city as ��SM��.

Dogfight: Inside the decades-long battle over Toronto��s Billy Bishop airport

��SM�� — Mon, 25 Jan 2016 18:50:51 +0000

Someone with a healthy streak for mischief must have come up with the idea to rename the airport on Toronto Island after Billy Bishop.

The 2009 decision to link the legendary First World War flying ace to the airport was meant to be a feel-good story: Bishop once ran a flight service for wealthy Torontonians from the island to Ontario cottage country, and the new name was a popular choice.

Could introverted leadership be the way forward?

��SM�� — Thu, 21 Jan 2016 14:57:07 +0000

The CEO of a major multinational recently shared with me that, as an introverted leader, he had to put on his ��game face�� whenever he left his floor. He��d realised that as a CEO of a big company, you need to act like, at times, as an extrovert. After studying introverts and extroverts in the C-Suite, I have come to the conclusion that extroverts, like myself, must also put on this ��game face�� and occasionally act like an introvert in order to be more effective leaders.

...Professor Karl Moore is from the Desautels Faculty of Management at ��SM��.

Talking Management with Karl Moore: The challenges with being on multiple teams at work

��SM�� — Thu, 21 Jan 2016 14:46:02 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� talks with his former colleague from ��SM�� who is now at INSEAD, Mark Mortensen.

Read full transcript: The Globe and Mail, 20 January, 2016

NewLeaf Travel grounded

��SM�� — Wed, 20 Jan 2016 18:32:37 +0000

NewLeaf Travel?will not be taking off next month. The airline says it��s suspending operations and refunding ticket sales as the Canadian Transportation Agency reviews its aviation licence.

...��SM�� Professor Karl Moore has offered consulting advice to several airlines including British Airways and feels this is just a speedbump.

Read full article: News 1130, January 18, 2016

John Wood: ��I had to get out of Microsoft and make education for the world��s poorest children my job��

��SM�� — Wed, 20 Jan 2016 18:27:26 +0000

Karl Moore is a professor of strategy and organization at the Desautels Faculty of Management at ��SM��. In this exclusive interview he speaks with John Wood, the founder of Room to Read, a global non-profit organization that promotes literacy and gender equality in education.

Read full article: Financial Post, January 19, 2016

Talking Management with Karl Moore: Why decision making at a company suffers with more information

��SM�� — Thu, 14 Jan 2016 14:56:56 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM��, talks with Julian Birkinshaw from the London Business School.

Read full transcript: The Globe and Mail, January 13, 2016

Watch full video: The Globe and Mail, January 13, 2016

How to become Everyone's Favorite Boss

��SM�� — Mon, 11 Jan 2016 18:59:00 +0000

There are plenty of ways to define a good boss. And just what that really means has changed dramatically in the last generation.

...Workplaces with a long history of male workers getting more regularly promoted will have the most difficulty changing, said Karl Moore, associate professor of strategy and organisation at Desautels, the business school at ��SM�� in Montreal, Canada.

Read full article: Canadian Business, January 5, 2016

Talking Management with Karl Moore: What superbosses do differently

��SM�� — Mon, 11 Jan 2016 18:46:33 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM��, speaks to Sydney Finkelstein, a Canadian who is at the Tuck School at Dartmouth College.

Read full transcript: The Globe and Mail, January 6, 2015

Watch full videao: The Globe and Mail, January 6, 2015

Will NewLeaf succeed where other cheap Canadian airlines have failed?

��SM�� — Fri, 08 Jan 2016 16:40:09 +0000

There��s no question a new airline offering cheap flights within Canada sounds appealing, but will a new airline set to launch next month succeed?

NewLeaf is filling that discount gap in our country��s airline market, according to ��SM�� professor Karl Moore, who has previously provided consulting services to the likes of British Airways and Air Canada.

Read full article; News 1130, January 7, 2016

The most effective organizations have a culture than can easily adapt

��SM�� — Fri, 18 Dec 2015 21:42:05 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail. Today I am delighted to sit down with Jennifer Chatman from UC Berkeley.

Bombardier��s financial fortunes are slipping, but some investors are up for the risk.

��SM�� — Fri, 18 Dec 2015 21:51:06 +0000

While high risk, airplane maker��s preferred shares could offer high reward.?Bombardier Inc. is teetering on the edge of a financial precipice.

Porter Airlines ��assessing�� after expansion plan nixed

��SM�� — Fri, 18 Dec 2015 16:48:42 +0000

Porter Airlines would not elaborate on the airline��s future strategy at Billy Bishop Toronto City Airport now that its expansion plan is dead.
...?��SM�� professor and aviation expert Karl Moore said the news was a blow to Porter��s future strategy.

Read full article: Yahoo News, December 14, 2015

Canadian bank CEO on his different approach to managing people

��SM�� — Fri, 18 Dec 2015 16:02:07 +0000

This is?Karl Moore?of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail. Today I am delighted to sit down with Peter Aceto, who is the CEO of Tangerine, an innovative Canadian Bank.

Read full transcrip:?The Globe and Mail, December 9, 2015

��Uber is part of the transportation cocktail��: Jean-Nicolas Guillemette

��SM�� — Fri, 18 Dec 2015 15:32:03 +0000

Karl Moore is a professor of strategy and organization at the Desautels Faculty of Management at ��SM��. In this exclusive interview he speaks with Uber Quebec��s Jean-Nicolas Guillemette.

Read full article: Financial Post, December 3, 2015

What businesses should be learning from NGOs

��SM�� — Fri, 04 Dec 2015 18:19:04 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail. I am delighted to sit down the CEO of Brain Canada, Inez Jabalpurwala.

Does cheap talk from a new CEO help the company?

��SM�� — Fri, 27 Nov 2015 18:12:10 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail. I am delighted to sit down with Richard Whittington, a professor at the Said Business School at Oxford University.

Bombardier expects tough 2016 before transformation hits stride by 2020

��SM�� — Wed, 25 Nov 2015 15:00:11 +0000

Bombardier has warned of another challenging year in 2016 before the transformation it has launched, including cost-cutting efforts and shifts in production to low-cost centres, deliver a financial turnaround by 2020.
Karl Moore, professor at ��SM��s Desautels Faculty of Management, said Bellemare has demonstrated that he��s assembled a team of seasoned veterans who have developed a credible plan to propel the company forward now that public funding has eliminated worries about its survival.

Satellite Signals: What's on this week at SFU's satellite campuses

��SM�� — Wed, 25 Nov 2015 14:35:24 +0000

Segal Building:?On November 26, ��SM�� professor Karl Moore will be presenting ��Introverts in the Executive Suite�� at the Segal Graduate School of Business.
Moore will look at how introverts function in leadership positions and what challenges they face, based on over 100 interviews conducted with leading executives who are introverted themselves.

Read full artice: The Peak, November 22, 2015

The challenges of managing a diverse workforce

��SM�� — Tue, 24 Nov 2015 15:34:54 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail. Today I am delighted to be in Vancouver sitting down with Neal Ashkanasy from the University of Queensland.

Justin Trudeau: ��Politics is supposed to be how we come together as a society��

��SM�� — Tue, 24 Nov 2015 15:25:06 +0000

Karl Moore is a professor of strategy and organization at the Desautels Faculty of Management at ��SM��. In this exclusive interview he spoke with Liberal leader Justin Trudeau before he won the federal election on Oct. 19.

Read full interview: Financial Post, November 4, 2015

Five things you should know before you start your workday on Nov. 4

��SM�� — Tue, 24 Nov 2015 15:16:04 +0000

Prime minister-designate Justin Trudeau promises change for the Canadian government when he��s sworn in today. Via Rail��s boss says plans for high-speed trains in the country are nonsensical.?
... Prime minister-designate Justin Trudeau plans to usher in an inclusive and open government when he��s sworn in today. He discusses everything from his values to his father, Pierre Elliott Trudeau,?in a Q&A with Karl Moore,?a strategy professor in the Desautels Faculty of Management at ��SM��.

Caisse putting $1.5B US into Bombardier for stake in rail business

��SM�� — Fri, 20 Nov 2015 19:03:44 +0000

Bombardier?has signed a deal that will see the?Caisse de d��p?t et placement du Qu��bec (CDPQ) invest $1.5 billion US?in a newly?created company that will hold the company's rail transportation business.
...?Karl Moore, an associate professor at ��SM��, said it's a solid business deal, with more upside than Quebec's investment in Bombardier's CSeries program.

Read full article: CBC News, November 19, 2015

Another bet on Bombardier

��SM�� — Fri, 20 Nov 2015 18:41:39 +0000

Karl Moore explains why getting a piece of Bombardier��s rail business is a good deal for the Caisse.?

Watch the interview: MSN, November 19, 2015

How the concept of a working father is changing

��SM�� — Fri, 20 Nov 2015 15:01:07 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe & Mail. I am delighted to speak to Jamie Ladge, from Northeastern University in Boston.

Read full transcript:?The Globe and?Mail, November 18, 2015

Carlos Leit?o: ��You need to jump in if you want to change things��

��SM�� — Thu, 19 Nov 2015 15:12:32 +0000

Karl Moore is a professor of strategy and organization at the Desautels Faculty of Management at ��SM��. In this exclusive interview he speaks with Quebec��s Finance Minister Carlos Leitao.

Read full article: Financial Post, November 12, 2015

Is it better to work more on leveraging strengths or improving weaknesses?

��SM�� — Thu, 19 Nov 2015 14:51:35 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail. Today I am delighted to sit down with Kevin Lobo, who is the CEO of a Fortune 500 Company, Stryker.

Quebec��s US$1B deal gives Bombardier ��breathing room��

��SM�� — Tue, 03 Nov 2015 15:43:03 +0000

Bombardier says a US$1-billion lifeline from the Quebec government will help complete development of the CSeries and restore customer faith in the delayed and costly commercial jet program.?
... Karl Moore, professor at ��SM��s Desautels Faculty of Management, said the deal doesn��t solve all of Bombardier��s cash flow problems, but does give it ��breathing room.��

$1 billion enough to keep Bombardier going, but company will need to sell planes to survive

��SM�� — Mon, 02 Nov 2015 15:08:42 +0000

With Bombardier struggling with a multi-billion dollar loss this year, the Quebec government is riding to the rescue.
Management professor Karl Moore agrees that Bombardier is a critical part of Quebec's economy.
"Part of it is that it's a great part of our history. One of Quebec and Canada's few multinationals developed and built around the world," said Moore.

Don't Expect an End to Dual-Class Bombardier Shares: expert

��SM�� — Fri, 30 Oct 2015 16:59:29 +0000

Bombardier is reportedly getting a helping hand from the government of Quebec, but?Karl Moore, Professor of Business Strategy, ��SM�� says you shouldn't expect any change to the dual-class share structure as a result. ��I would say it��s 99 per cent that tomorrow (Thursday) the premier of Quebec will announce support for Bombardier,�� said Karl Moore, a professor at ��SM��s Desautels Faculty of Management, citing conversations with senior people in both Bombardier and the provincial government.

Don't expect an end to dual-class Bombardier shares: expert

��SM�� — Fri, 30 Oct 2015 16:55:06 +0000

Bombardier is reportedly getting a helping hand from the government of Quebec, but Karl Moore, Professor of Business Strategy, ��SM�� says you shouldn't expect any change to the dual-class share structure as a result.

How researchers are fixing the gender gap in MBA programs

��SM�� — Fri, 30 Oct 2015 16:39:30 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe & Mail. Today I am in Vancouver, sitting down with?Zoe Kinias?from INSEAD, a leading business school just outside of Paris.

Geoff Molson: ��I pinch myself once in a while and think about how lucky I am��

��SM�� — Fri, 30 Oct 2015 15:49:56 +0000

Karl Moore is a professor at the Desautels Faculty of Management at ��SM��. In this exclusive interview he speaks with Geoff Molson.

Read full article: Financial Post, October 26, 2015

A Central Reason Why Justin Trudeau Won The Canadian Election - Leadership Tone

��SM�� — Fri, 30 Oct 2015 15:29:48 +0000

Article written by Professor Karl Moore

An amazing comeback is what the media are calling it. Justin Trudeau and the Liberal Party of Canada have come back from third place to win a solid majority. In my mind, there are a number of leadership lessons to learn from their win. One, however, stands out. Leadership Tone.

Read full article: Forbes, October 20, 2015

What business schools must do to produce better managers

��SM�� — Fri, 30 Oct 2015 15:12:21 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe & Mail. Today I am in Vancouver, and delighted to speak to Paul Adler from the University of Southern California.

Bombardier��s founding family holds tight as company��s fortunes shift

��SM�� — Fri, 30 Oct 2015 14:49:17 +0000

Bombardier Inc.��s founding family now has more of its wealth tied to legacy snowmobile company BRP Inc. than to the global plane and train manufacturer, a curious situation caused by Bombardier��s spectacular stock collapse this year.?

Introverts Like You Can Make Great Leaders Too!

��SM�� — Fri, 30 Oct 2015 14:45:38 +0000

Many of us have been led to believe that extroverts��people who love groups, are generally energetic, and who can charm a room��are the only ones who make it to the top and make great leaders.
... Business and leadership writer and professor Karl Moore suggests?that introverts act like an extrovert at times: At least five times during the day, approach your coworkers and interact with them in a friendly way. A simple "good morning" and a quick chat is enough.

Bombardier ��committed�� to troubled CSeries jet

��SM�� — Mon, 26 Oct 2015 15:12:20 +0000

Bombardier says it has no plans to pull the plug on the CSeries even though its efforts to secure a rescue deal from Airbus stoked fears about the future of the aircraft program and the company itself.
��?Karl Moore, professor at ��SM��s Desautels Faculty of Management, said Bombardier may sell a majority stake in its transportation division to raise funds but he��d be ��astonished�� if Bombardier��s new CEO Alain Bellemare bailed on the CSeries that is two years late and $2 billion over budget.

Ten things extroverts wish you knew about us

��SM�� — Mon, 26 Oct 2015 14:36:57 +0000

This is?Karl Moore?of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe & Mail.

Read full transcript:?The Globe and Mail, October 14, 2015

?lections f��d��rales 2015: Justin Trudeau voit d'un bon oeil de possibles investissements ��trangers dans Bombardier

��SM�� — Thu, 15 Oct 2015 15:58:17 +0000

La perspective que Bombardier ouvre la porte �� des investissements ��trangers n'effraie pas le chef du Parti lib��ral du Canada. Jeudi, Justin Trudeau s'est dit ouvert �� cette possibilit��, tant et aussi longtemps que cela ne mettait pas en p��ril les int��r��ts des Canadiens.

No plans to kill CSeries after approaching Airbus: Bombardier

��SM�� — Thu, 15 Oct 2015 15:55:05 +0000

Bombardier says it has no plans to pull the plug on the CSeries even though its efforts to secure a rescue deal from Airbus stoked fears about the future of the aircraft program and the transportation company itself.
...?Karl Moore, professor at ��SM��'s Desautels Faculty of Management, said Bombardier may sell a majority stake in its transportation division to raise funds but he'd be ``astonished'' if Bombardier's new CEO Alain Bellemare bailed on the CSeries that is two years late and $2 billion over budget.

Bombardier��s future up in the air as Airbus deal fails

��SM�� — Thu, 15 Oct 2015 15:34:24 +0000

Reports that Bombardier Inc. approached rival Airbus Group to sell a majority stake of the CSeries aircraft program have set off fears that the company is in deeper trouble.
... ��They are in trouble, and there are real cash flow issues,�� said ��SM�� business professor?Karl Moore, noting that��s why Bellemare?was brought in as CEO. ��It��s not a trivial thing to do.��

Why strategic IQ matters more than education in business

��SM�� — Thu, 15 Oct 2015 15:24:01 +0000

This Is?Karl Moore?of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe & Mail. I am sitting down in Vancouver with Sheen Levine, from the University of Texas at Dallas and Columbia University.

Read full transcript:?The Globe and Mail, October 6, 2015

Why having too much talent can hurt a business

��SM�� — Fri, 02 Oct 2015 14:20:19 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe & Mail. Today I am delighted to sit down with Columbia Business School professor Adam Galinsky.

Is it better for companies to cut back or invest during a recession?

��SM�� — Fri, 25 Sep 2015 21:57:30 +0000

This is?Karl Moore?of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe & Mail. Today I am delighted to sit down with Ioannis Ioannou from the London Business School.

Why this GROOC will help you change the world

��SM�� — Wed, 16 Sep 2015 14:40:59 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM��, Talking Management for The Globe and Mail. Today I am delighted to sit down with my ��SM�� colleague Henry Mintzberg to talk about his new GROOC.

How to conduct yourself as a leader

��SM�� — Fri, 11 Sep 2015 15:20:39 +0000

As an extrovert, Karl has to learn to put on his ��game face�� and act like an introvert to be a better leader. Introverted leaders, too, need to act like extroverts at times for the same reason. But recent research from Oxford suggests an interesting turn: leaders need to incorporate characteristics of both types at the exact same time to be the best leaders they can be.

Why climate change will restrict economic growth

��SM�� — Fri, 11 Sep 2015 15:11:59 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe & Mail. Today I am delighted to sit down with an American who teaches at Leeds University in the U.K., Timothy Devinney.

Why impact investors don��t mind negative returns

��SM�� — Thu, 27 Aug 2015 17:00:22 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe & Mail. Today I am sitting down with James Tansey from the University of British Columbia.

Five Ways To Give Great Feedback To Millennials

��SM�� — Mon, 24 Aug 2015 15:27:19 +0000

One of the most down to earth and helpful approaches to feedback that you should consider adding to your repertoire is one that I have taught to hundreds of managers in new manager courses: The Five Languages of Appreciation.

Written by?Karl Moore.

Read full article: Forbes, August 20, 2015

Leadership is about a lot more than being the boss

��SM�� — Wed, 19 Aug 2015 14:51:21 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe & Mail. Today I am delighted to sit down with my colleague Henry Mintzberg.

First Air, Canadian North codeshare has Nunavut passengers worried

��SM�� — Wed, 19 Aug 2015 14:46:24 +0000

Nunavut travellers are worried that increased co-operation between two of the North's?biggest airlines will leave them with fewer options and higher fares.
..."If you had two flights a day where there weren't the seats filled, it might make sense economically to have one flight," says?Karl Moore, an associate professor with?��SM��?University's?Desautels?Faculty of Management,?who has studied the airline industry in Canada.

How leaders can help employees find purpose at work

��SM�� — Thu, 13 Aug 2015 13:47:57 +0000

This Is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail. Today I am delighted to speak with Gianpiero Petriglieri from?INSEAD.

What effective leaders in online communities do differently

��SM�� — Thu, 13 Aug 2015 13:36:44 +0000

This is?Karl Moore?of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe & Mail. Today I am delighted to speak to one of our senior I.T. professors at ��SM��,?Samer Faraj.

WestJet pilots reject vote to unionize

��SM�� — Thu, 13 Aug 2015 13:26:40 +0000

Airline analyst?Karl Moore?says a union goes against WestJet's family-approach to its business and employees.

Watch full interview:?The Loop, August 6, 2015

Why introverts should put on a game face to effectively lead

��SM�� — Fri, 07 Aug 2015 14:39:14 +0000

Professor Karl Moore talks about "Why introverts should put a game face to effectively lead" in The Globe and Mail.?

Read full transcript:?The Globe and Mail,?August 4, 2015

Watch video:?The Globe and Mail

The CEO Series: Justin Trudeau, Leader of the Liberal Party of Canada

��SM�� — Tue, 28 Jul 2015 14:21:32 +0000

Interview by Karl Moore

Justin Trudeau is inextricably associated with his father, the great Canadian Prime Minister, Pierre Trudeau. But, that doesn��t mean he hasn��t made a name for himself. Justin was also raised by two people��his father, and his Anglophone, Vancouver-born mother, Margaret.

Listen to the interview: CJAD, July 22, 2015

Bombardier down but not out

��SM�� — Mon, 27 Jul 2015 20:20:44 +0000

Karl Moore, Professor of Business Strategy, ��SM�� discusses the hurdles Bombardier faces and why he says it's inappropriate to compare Bombardier with other Canadian corporate titans that have fallen from grace.

Read full article: BBN, July 24, 2015

Como combater o sexismo no trabalho

��SM�� — Mon, 27 Jul 2015 20:16:59 +0000

Dan Shapiro teve uma luz em 2012, quando percebeu que deveria fazer algo para combater o sexismo infiltrado em sua ��rea de atua??o profissional.
... Mas a mudan?a de mentalidade tem que partir da ger��ncia. "S?o os chefes quem t��m que assegurar que as mulheres com filhos sejam valorizadas como todos os outros funcion��rios", diz Karl Moore, professor de estrat��gia e organiza??o na Desautels, a escola de neg��cios da Universidade ��SM��, em Montreal, no Canad��.

Read full article (in Brazillian Portuguese): BBC Brazil, July 23, 2015

We��ve lost control of our own game

��SM�� — Fri, 05 Jun 2015 21:21:25 +0000

Written by Professors Henry Mintzberg and Karl Moore

We Canadians may be tough guys on the ice, but off it, we��re wimps. We have allowed ourselves to lose control of our own game.

Read full article: The Globe and Mail, June 4, 2015

Why you should let your company show emotion

��SM�� — Fri, 05 Jun 2015 21:17:44 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM��, with Talking Management for The Globe and Mail. Today I am delighted to speak to Julian Birkinshaw from the London Business School.

Read full transcript: The Globe and Mail, June 2, 2015

CEO Series - Heather Munroe-Blum

��SM�� — Fri, 05 Jun 2015 20:40:39 +0000

Karl Moore speaks with Principal emerita Heather Munroe-Blum, on leadership and her ten years as Principal of ��SM��: Heather Munroe-Blum had a formative childhood. Raised by her single mother and suffering from Polio, she has a deep appreciation for the public services Canada provides. Her background in social work and epidemiology has afforded her a colorful and varied career in education, research and wealth management. She is symbolic of strong female leadership and has left her mark on ��SM��, and the Canadian higher education system as a whole.

Mountain Lake Journal (Business Edition)

��SM�� — Wed, 06 May 2015 14:17:37 +0000

Dr. Karl Moore?from ��SM��'s Desautels Faculty of Management joins us at the roundtable to discuss his Hot Cities Tour with students, the impact of the weaker Loonie on cross-border tourism, and the closing of Target stores across Canada.?

View full video:?Mountain Lake PBS, May 4, 2015

Bringing a world of expertise to would-be exporters

��SM�� — Wed, 29 Apr 2015 14:51:55 +0000

Omar Allam was just 32 years old and already he��d climbed a significant portion of the steep government bureaucracy ladder at the Foreign Affairs Department.

Not giving regular feedback? No wonder you��re losing talent

��SM�� — Fri, 06 Mar 2015 21:20:10 +0000

Written by Professor Karl Moore and Sema Burney

Many managers today don��t relish giving feedback. In the past, feedback was associated with the annual review, a thoroughly unenjoyable hour where everyone involved couldn��t wait for it to end. Today with millennials, feedback is more central to the role of manager than ever before.

Why corporate social responsibility is evolving

��SM�� — Fri, 06 Mar 2015 21:07:52 +0000

This Is Karl Moore of the Desautels Faculty of Management at ��SM��, Talking Management for The Globe and Mail.?Today I am delighted to speak to Christopher Marquis from the Harvard Business School.

Read full transcript here: The Globe and Mail, February 17, 2015

Cuba moves could drive Canadian tourism

��SM�� — Tue, 20 Jan 2015 21:29:50 +0000

Cuba has always held a certain allure for the traveller: the music, the food, the beaches and even the cigars.
...?��SM�� business professor Karl Moore said that while Canadian sun seekers won��t likely feel an immediate impact from the news, he expects U.S. companies will begin to think about investing there.

Read full article: Our Windsor, December 17, 2014

2014, ann��e mouvement��e pour nombre d'entreprises qu��b��coises

��SM�� — Tue, 20 Jan 2015 21:25:39 +0000

Plusieurs entreprises qu��b��coises ont connu une ann��e mouvement��e en 2014; si certaines ont r��alis�� d'importantes acquisitions, d'autres ont proc��d�� des suppressions d'emplois massives, se sont d��parties d'actifs et ont m��me mis fin �� leurs activit��s.
...??L'entreprise anticipait des millions de dollars en revenus pour la CSeries et ils ont finalement d��pens�� beaucoup plus que pr��vu?, fait remarquer Karl Moore, professeur associ�� en strat��gie et leadership �� l'Universit�� SM��.

The Wednesday interview: The power of introverts

��SM�� — Tue, 20 Jan 2015 21:16:04 +0000

When you think of a leader you most likely think of a loud, outgoing, take-charge personality. But not all leaders fit that mould. ��SM�� business professor Karl Moore talks with Peter Tardif about the hidden strengths of introverts on the job.

Listen to the full interview: CBC, December 31, 2014

Big Data is useless if you don��t make decisions

��SM�� — Tue, 20 Jan 2015 21:11:56 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail. Today I am delighted to speak to Julian Birkinshaw from the London Business School.

Read full tarnscript: The Globe and Mail, January 6, 2014

Recovery efforts for AirAsia Flight QZ8501 continue

��SM�� — Tue, 06 Jan 2015 20:35:30 +0000

Officials say they've located bodies and debris from the missing AirAsia Flight. Homerun's Morgan Dunlop talked to Karl Moore, an associate professor at ��SM��, about how its disappearance compares to that of Malaysia Airlines Flight MH370.

Watch full video:?CBC, December 30, 2014

The social media trend you may have missed

��SM�� — Mon, 22 Dec 2014 16:23:35 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM��, talking management for The Globe and Mail. Today, I am delighted to speak to Mitch Joel, who is the president of Twist Image, one of the top digital marketing firms in the world.

Read full transcript:?The Globe and Mail, December , 2014

Talking Management with Karl Moore: Forget big, hairy goals. Think small instead

��SM�� — Thu, 11 Dec 2014 15:28:54 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM��, talking management for The Globe and Mail. Today, I am delighted to speak to Andrew Shipilov from [international business school] Insead, just outside of Paris.

When you look at alliances, trust is really important. Tell us more about this.

Read full article: The Globe and Mail, December 9, 2014

Giving S.M.A.R.T. Feedback to Millennials

��SM�� — Thu, 11 Dec 2014 15:16:13 +0000

Article by?Karl Moore

Many managers today don��t relish giving feedback. In the past, feedback was associated with the annual review, a thoroughly unenjoyable hour where everyone involved couldn��t wait for it to end. Today with Millennials as the future of our organizations, feedback is more central to the role of manager than ever before.

...?This was written with Sema Burney.

Leaders don��t need to be extroverted

��SM�� — Thu, 04 Dec 2014 15:52:03 +0000

Many people strive to be leaders in their society so they can make a difference in the world and improve people��s lives. As many of us know, it takes just one person to create even the most significant of changes around us �� this thought alone should push everyone to develop their inner leader, no matter what their personality may be.

Talking Management with Professor Karl Moore: Big doesn��t mean you aren��t nimble in business

��SM�� — Thu, 04 Dec 2014 15:46:26 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail. Today I am delighted to speak to Michael Jacobites from the London Business School.

Michael, tell us about value migration.

Read full article: The Globe and Mail, December 2, 2014

Talking Management with Karl Moore: Why communication is key for virtual teams

��SM�� — Thu, 27 Nov 2014 16:37:08 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail. Today I am delighted to speak to JoAnne Yates from MIT [Massachusetts Institute of Technology].

JoAnne, what have you learned in your research about virtual teams?

Read full article: The Globe and Mail, November 25, 2014

Talking Management with Professor Karl Moore: How the cloud is shaking up the consulting business

��SM�� — Thu, 20 Nov 2014 15:31:50 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM��, Talking Management for The Globe and Mail. Today I am delighted to speak to Bill Currie, who is the Managing Director of Deloitte for the Americas, the worlds largest professionals services firm.

Bill, what is the future of consulting? Where is it going from here?

CBC's Hubert Lacroix on relationships and his vision for the public broadcaster

��SM�� — Mon, 17 Nov 2014 19:26:45 +0000

Hubert Lacroix, president and CEO of Canadian Broadcasting Corp. was interviewed by Karl Moore, associate professor at ��SM��s Desautels faculty of management before the allegations about CBC Radio host Jian Ghomeshi surfaced; the subject was not addressed.

...?Below is an edited excerpt of their conversation.?For the full interview, tune into CJAD 800 AM, on Friday at 7 p.m. or Sunday at 8 p.m.

Karl Moore:?Hubert, what is the vision of the CBC today? Is it different than 10?years ago, let��s say?

Secret introverts in the executive suite: You don't need to be a people-person to be a good boss

��SM�� — Thu, 13 Nov 2014 17:23:06 +0000

No one expects the boss of a big organization to be a shrinking violet.

... ��If you��re in an executive suite, it��s a Darwinian struggle to get there,�� notes?author and business professor Karl Moore. ��There��s a lot of competition, so you��re quite a good leader.�� And being a good leader means contact with people. Lots of it. ��We expect the CEO?to be an extrovert,�� Moore says. ��If they get on an elevator we expect them to say hello and not look downcast and not to avoid human contact, or we say, ��What��s happening to the share price? There must be terrible troubles.��

Introvert persoon is goede leider

��SM�� — Thu, 13 Nov 2014 17:14:22 +0000

��Een spontane, sociale, assertieve collega. Iemand die zich open opstelt en zich snel thuis voelt in verschillende teams.�� Wie personeelsadvertenties leest, krijgt de indruk dat werkgevers bij voorkeur extraverte mensen aannemen. Toch zijn introverte mensen vaak beter geschikt voor de functie. En zij zijn vaak betere leidinggevenden. Waarom? 7 redenen op waarom introverte mensen prima leiders zijn.?

Talking Management with Professor Karl Moore: The hidden ��culture clash�� stifling innovation

��SM�� — Thu, 13 Nov 2014 17:07:12 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM��, Talking Management for The Globe and Mail. Today, I am delighted to speak to [leadership and management professor] Amy Edmondson from the Harvard Business School.

Amy, innovation for the future, what do you mean by that?

Read full article: The Globe and Mail, November 11, 2014

Why so many bosses are bad

��SM�� — Tue, 11 Nov 2014 15:47:28 +0000

For a long time, one of Canada��s largest residential landlords, Canadian Apartment Properties Real Estate Investment Trust (CAPREIT), admittedly did better at managing its properties than its staff did. Its workers were disengaged and unhappy, and their managers were not providing the right sort of feedback. ��People didn��t feel they were being recognized for their efforts, they didn��t feel any sense of accomplishment, and the work they did was kind of just seen as, ��Oh, that��s your work,�� says Jodi Lieberman, vice-president of human resources.

Talking Management with Professor Karl Moore: To lead many, just show them the way

��SM�� — Thu, 06 Nov 2014 16:34:06 +0000

This is Karl Moore of the Desautels Faculty of Management at McGIll University with Talking Management for The Globe and Mail. Today I am delighted to speak to Marc Poulin who is the CEO of Empire Co. Ltd., the parent of Sobeys, one of Canada��s top retail supermarket chains.

You have almost 100,000 people working for you now, how can you possibly lead 100,000 people? How do you do that?

CEO Conversations: David Segal on David's Tea

��SM�� — Thu, 30 Oct 2014 14:48:14 +0000

David Segal, co-founder of David��s Tea, was recently interviewed by Karl Moore, associate professor at ��SM��s Desautels faculty of management.

... Below is an excerpt of the conversation. For the full interview, tune into CJAD 800 AM, on Friday at 7 p.m. or Sunday at 8 p.m.

Karl Moore:?Is David��s Tea the Starbucks of tea? Is that one way of putting it?

Talking Management with Professor Karl Moore: Need innovative ideas? Then tap into your board members�� expertise

��SM�� — Thu, 30 Oct 2014 14:27:26 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM�� with Talking Management for The Globe and Mail. Today I am delighted to speak to Michael Useem [a management professor] from the Wharton Business School.

So Mike, you do a lot of research on boards, how can boards help with innovation?

Read full article: The Globe and Mail, October 28, 2014

The Silent are Golden

��SM�� — Thu, 23 Oct 2014 18:20:38 +0000

A third of us belong to a group of largely marginalized and ignored minds. At school, quiet children are told they need to brush up on their teamwork. In business, those of few words are often sidelined in important meetings.

... Professor Karl Moore from the Desautels Faculty of Management, ��SM��, Montreal, has been interviewing chief executives of large firms about how they manage introverts.

Talking Management with Professor Karl Moore: Consultants should park their attitudes at the border

��SM�� — Thu, 23 Oct 2014 14:57:33 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM��, Talking Management for The Globe and Mail. Today, I am delighted to speak to Tarun Khanna from the Harvard Business School.

What do you think is important for a [business] person going to an emerging country? How do we know we have someone who will do well there?

Developing a global leadership mindset

��SM�� — Sat, 18 Oct 2014 18:17:31 +0000

From using smart machines and big data to adopting cross-cultural management and understanding diversity, there are many ways to lead with a global mentality. Changeboard asks four leading academics for their insights.

Question one

Do you believe there is a mismatch between the skills that people possess and the skills needed for future business success? If so, how can this be addressed?

Talking Management with Professor Karl Moore: What makes for a charismatic leader?

��SM�� — Thu, 16 Oct 2014 16:12:29 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM��, Talking Management for The Globe and Mail. Today, I am delighted to speak to Raina Brands [assistant professor of organizational behaviour] from the London Business School.

...?Raina, you have been looking at charismatic leaders. Do men and women differ in respect to charismatic leadership?

These dads say long work hours are costing them a full family life �C so they��re opting out

��SM�� — Thu, 16 Oct 2014 14:32:22 +0000

At a time when dads are twice as likely as moms to think they don��t spend enough time with the kids, many employers continue to deny them the breathing room needed to get face time with their families. But a new wave of men is quietly (and not so quietly) finding new ways to lean out.?It��s the latest thing in corporate corner-office chic: top male executives ditching work to hang out with their kids.

Talking Management with Professor Karl Moore: Why it��s harder today to build trust on teams

��SM�� — Thu, 09 Oct 2014 14:20:53 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM��, Talking Management for The Globe and Mail. Today, I am delighted to speak to Mark Mortensen, a former colleague at ��SM��, who is now at [international business school] Insead.

How are teams different today than five or 10 years ago? How have they evolved?

Millennials Work For Purpose, Not Paycheck

��SM�� — Mon, 06 Oct 2014 19:25:05 +0000

Article by Karl Moore and Sienna Zampino

Talking Management with Professor Karl Moore: Becoming captain of the gluten-free category

��SM�� — Thu, 02 Oct 2014 14:16:34 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM��, Talking Management for The Globe and Mail. Today, I am delighted to speak to Steven Singer, who is founder and [former] CEO of Glutino, which is one of the first companies to [move into] the gluten-free marketplace. [Mr. Singer has recently gone on to found startup Live.Love.Snack].

... Steven, you are a serial entrepreneur, what is the heart of an entrepreneur? How is it different than the heart, the mind, of a corporate type?

7 Reasons Introverts Make Great Leaders

��SM�� — Thu, 25 Sep 2014 16:24:13 +0000

There's a paradox at the heart of how we think about?leaders. Ask someone to picture a stereotypical leader and most people will think of someone confident, brash, and outgoing--the classic extrovert.

Talking Management with Karl Moore: Business going gangbusters? Time for a change

��SM�� — Thu, 25 Sep 2014 15:38:46 +0000

This is Karl Moore of the Desautels Faculty of Management at ��SM��, Talking Management for The Globe and Mail. Today, I am delighted to speak to Gautam Mukunda [assistant professor of business administration] from the Harvard Business School.

Should we only look for transformational leaders when we are in trouble, or are there other times we need transformational leaders?

Burger King faces new ��test�� in quest for Tim Hortons

��SM�� — Thu, 25 Sep 2014 14:14:44 +0000

The U.S federal government?said Tuesday?it��s?cracking down on companies like Burger King who attempt to relocate?to Canada or overseas to avoid paying U.S. taxes.

...?WATCH:?Canadian coffee giant Tim Hortons has been acquired by Burger King and Canadians are worried. ��SM��s Prof. Karl Moore explains what can change about your coffee experience.

Creativity and collaboration: Not talking to your colleagues is holding you back

��SM�� — Mon, 22 Sep 2014 18:36:45 +0000

THERE��S plenty of hullabaloo surrounding the idea of creativity in the workplace. As the world grows increasingly automated, it seems natural to fear that creativity �� the signature characteristic of human intellect �� will become less and less important over time.

Fait-on des aubaines aux boutiques hors taxes?

��SM�� — Mon, 22 Sep 2014 18:30:17 +0000

Un pied dans l'avion, l'autre dans l'a��roport, la directrice ��ditoriale des guides de voyage Frommer's passe certainement plus de temps �� proximit�� des boutiques hors taxes que dans les centres commerciaux pr��s de chez elle. Et pourtant, elle n'y fait jamais aucun achat.

Talking Management with Karl Moore: Building your brand in the era of digital marketing

��SM�� — Wed, 17 Sep 2014 18:01:16 +0000

This is?Karl Moore?of the?Desautels Faculty of Management at ��SM��, Talking Management for The Globe and Mail. Today, I am delighted to speak to Mitch Joel, who is the president of Twist Image, one of the top digital marketing firms in the world.

America's Inmates -- Leadership Waiting to Be Unshackled

��SM�� — Tue, 09 Sep 2014 16:18:50 +0000

Article by Karl Moore

There is a great deal of natural leadership locked up in America��s prison system. Many inmates have drive, a profit orientation, charisma, and a strong ability to influence. How can they turn those strengths into successful post-prison careers? In this post, we turn to Catherine Hoke, Founder and CEO of Defy Ventures, and learn how Defy is helping to do just that.?

Talking Management with Professor Karl Moore: Tips to ensure you hire givers, not takers

��SM�� — Mon, 08 Sep 2014 19:40:50 +0000

This is?Karl Moore?of the Desautels Faculty of Management at ��SM��, talking management for The Globe and Mail. Today, I am delighted to speak to [management professor] Adam Grant from the Wharton School [at the University of Pennsylvania].

How much will Tim Hortons change?

��SM�� — Fri, 29 Aug 2014 14:46:11 +0000

Canadian coffee giant Tim Hortons has been acquired by Burger King and Canadians are worried. ��SM��s?Prof. Karl Moore?explains what can change about your coffee experience.

Watch full video:?Global Montreal

Air Rage

��SM�� — Fri, 29 Aug 2014 14:45:14 +0000

Matt Galloway spoke with?Karl Moore. He is an airline industry consultant and an associate professor at ��SM�� in Montreal.?

Listen to the episode:?CBC Toronto

Talking Management with Karl Moore: Don��t tempt your employees to do the wrong thing

��SM�� — Thu, 28 Aug 2014 20:14:13 +0000

This Is?Karl Moore?of the Desautels Faculty of Management at ��SM��, Talking Management for The Globe and Mail. Today I am delighted to speak to Northwestern��s Keith Murnighan.

Read full article:?The Globe and Mail

Why leaders should learn to channel their inner introverts

��SM�� — Thu, 28 Aug 2014 20:08:33 +0000

The chief executive officer of a major Canadian multinational came to our MBA CEO Insights class and told us that, as an introverted leader, he had to put on his ��game face�� whenever he left his floor.

Creativity And Teamwork

��SM�� — Thu, 28 Aug 2014 20:02:21 +0000

There��s plenty of hullabaloo surrounding the idea of?creativity?in the workplace.

Cool courses: Full credit for variety

��SM�� — Thu, 28 Aug 2014 20:01:28 +0000

What do monster monsoons and costume design have in common??No, it��s not the eye of the storm and the eye of the needle (but good guess).

Deux profs de ��SM�� parmi les 50 profs de gestion �� suivre sur Twitter

��SM�� — Fri, 22 Aug 2014 16:33:06 +0000

Qui sont les 50 professeurs de management les plus pertinents sur Twitter ? Pas ��vident de dresser une telle liste. L��Am��ricain David Burkus, auteur, professeur et blogueur sp��cialis�� en management a plong��.

Authenticity: The Way To The Millennial's Heart

��SM�� — Fri, 22 Aug 2014 16:32:01 +0000

Article by:?Karl Moore?&?Sienna Zampino
The authentic self is a goal for all four generations alive today: Seniors, Boomers, Xers, but most especially, Millennials. It can mean something different for each generation, and it evolves over time. We believe that Millennials are the most critical �C they are the future. The better you are at being an authentic leader, the more your Millennials employees will appreciate you.

Talking Management with Karl Moore: Learn from companies doing weird and crazy things

��SM�� — Fri, 15 Aug 2014 14:24:09 +0000

This is?Karl Moore?of the Desautels Faculty of Management at ��SM��, Talking Management for the?Globe & Mail. Today I am delighted to speak to Julian Birkinshaw from the London Business School.

Read full article:?The Globe and Mail

Top Professors on Twitter

��SM�� — Fri, 15 Aug 2014 14:14:36 +0000

On the LDRLB podcast (@LDRLB), we draw much of our content from the research and writings of the world��s top professors. Most are from business schools, others from a variety of fields relevant to leading organizations.?

Talking Management with Karl Moore: The socially responsible corporation? It��s a myth

��SM�� — Fri, 08 Aug 2014 15:50:14 +0000

This is?Karl Moore?of the Desautels Faculty of Management at ��SM��, talking management for The Globe and Mail. Today, I am delighted to speak to Timothy Devinney, Leadership Chair in International Business at Leeds University.

Read full article:?The Globe and Mail

Airspace Safety

��SM�� — Thu, 31 Jul 2014 19:10:04 +0000

Guest host David Common spoke with?Karl Moore. He is an associate professor at the Desautels Faculty of Management at ��SM��, and worked in the airline industry for twenty years.

Listen:?CBC

Talking Management with Karl Moore: The two kinds of fashion designers

��SM�� — Thu, 31 Jul 2014 19:09:04 +0000

This is?Karl Moore?of the Desautels Faculty of Management at ��SM��, talking management for The Globe and Mail.?We are delighted to have?Imran Amed?here [founder and editor of The Business of Fashion blog]. He was given [a Desautel Management Achievement Award] from the MUS, the Management Undergraduate Society, one of the youngest award winners.

Loss of 1,800 Bombardier jobs painful but is positive for company: analysts

��SM�� — Thu, 31 Jul 2014 19:02:21 +0000

The restructuring at Montreal-based Bombardier Inc., as painful as it is with the loss of another 1,800 jobs, actually is a positive development for the aerospace company, analysts say.

Talking Management with Karl Moore: Transcript: Have you reached your ��best before�� date as a manager?

��SM�� — Thu, 24 Jul 2014 17:33:56 +0000

This is?Karl Moore?of the Desautels Faculty of Management at ��SM��, talking management for The Globe and Mail. Today, I am delighted to speak to a colleague in Australia from the University of Queensland, Neal Ashkanasy.

Read full article:?The Globe and Mail

Why finding purpose at work drives the economy

��SM�� — Thu, 24 Jul 2014 17:31:26 +0000

Article by?Karl Moore?and Sienna Zampino

Electrolux closes Montreal area plant, leaving thousands unemployed

��SM�� — Thu, 24 Jul 2014 17:25:14 +0000

After years of waiting, more than a thousand Electrolux employees are out of a job after the company wound down operations Wednesday.

...?Karl Moore, associate professor at ��SM�� Faculty of Management, says businesses are under more pressure than ever to make the most money possible for shareholders.

Read full article:?CTV News Montreal

Talking Management with Professor Karl Moore: Transcript: Is your business keeping up with change?

��SM�� — Thu, 17 Jul 2014 18:59:58 +0000

This is?Karl Moore?of the Desautels Faculty of Management at ��SM��, Talking Management for The Globe and Mail. Today I am delighted to speak to Bill Fischer from IMD, the leading business school in Switzerland.

Read full article:?The Globe and Mail

Talking Management with Karl Moore: Transcript: Are your co-workers giving you bad ideas?

��SM�� — Tue, 15 Jul 2014 20:43:52 +0000

This is?Karl Moore?of the Desautels Faculty of Management at ��SM��, talking management for The Globe and Mail. Today, I am delighted to speak to [Columbia University professor] Sheen S. Levine.

Read full article:?The Globe and Mail

Working With Millennials -- Why You Need To Listen More And Talk Less

��SM�� — Tue, 15 Jul 2014 20:42:41 +0000

Article by:?Karl Moore?&?Sienna Zampino

When working with Millennials, it is imperative to listen to them �C?really?listen.

Talking Management with Karl Moore: Transcript: What sports taught Roger Martin about business

��SM�� — Fri, 04 Jul 2014 15:13:26 +0000

This is?Karl Moore?of the Desautels Faculty of Management at ��SM��, talking management for The Globe and Mail. Today, I am delighted to speak to Roger Martin, the former dean of the Rotman School [of Management at the University of Toronto] �C one of Canada��s, in fact one of the world��s, top business thinkers. It is great to have him here today.

Bombardier delivers Challenger 350 business jet

��SM�� — Fri, 04 Jul 2014 15:09:55 +0000

After facing repeated delays on its CSeries jet, Bombardier Aerospace is celebrating the on-time delivery of a new Challenger 350 business jet to Warren Buffett��s NetJets.

What men can learn from women

��SM�� — Fri, 04 Jul 2014 15:08:48 +0000

Senior female executives are better at collaboration, empathy, listening and are more sensible about risk, according to?Karl Moore, associate professor at ��SM��'s Desautels Faculty of Management. He tells Della Bradshaw that these skills are of growing importance in today's corporate world, and that men can learn them.

Watch video:?Financial Times

Today's Elevator Pitch -- It's Now On Social Media (Mainly)

��SM�� — Fri, 27 Jun 2014 15:08:15 +0000

There��s no doubt about it: for many of us, the ��traditional workplace�� is a thing of the past. With the shift into digital �� whether it��s telecommuting or starting a business �� one thing is certain: we��re spending less time in the office elevator. And with that, fewer opportunities to get in front of the boss, chat up that potential client in the elevator, or wax poetic on the subtleties of Return On Assets to the CFO.

Talking Management with Karl Moore: Transcript: How Deutsche Bank survived the tsunami in Japan

��SM�� — Wed, 25 Jun 2014 16:40:15 +0000

This Is?Karl Moore?of the Desautels Faculty of Management at ��SM��, Talking Management for The Globe and Mail. Today I am delighted to speak to Michael Useem, from the Wharton School of the University of Pennsylvania.

Read full article:?The Globe and Mail

Extroverts - Tapping Your Inner Introvert Is A Key To Excellent Leadership

��SM�� — Wed, 25 Jun 2014 15:31:58 +0000

The CEO of a major multinational came to our ��SM�� MBA CEO Insights class and told us that, as an introverted leader, he had to put on his ��game face�� whenever he left his floor. That is, if you want to be a CEO of a big company, you need to act like an extrovert, at times. After studying introverts in the C-Suite, I [Karl Moore] have come to the conclusion that extroverts, like myself, must put on our ��game face�� and act like an introvert at times, in order to be effective leaders.

Talking Management with Karl Moore: Transcript: What makes a company ��sustainable��?

��SM�� — Wed, 18 Jun 2014 15:49:56 +0000

This is?Karl Moore?of the Desautels Faculty of Management at ��SM��, talking management for The Globe and Mail. Today, I am delighted to speak to a colleague from the London Business School, [Assistant Professor of Strategy and Entrepreneurship] Ioannis Ioannou.?You have been looking at what is a sustainable company. What conclusions have you come to?

Talking Management with Karl Moore: Transcript: Moving beyond ��us�� and ��them�� on global teams

��SM�� — Thu, 12 Jun 2014 19:26:20 +0000

This is?Karl Moore?of the Desautels Faculty of Management at ��SM��, talking management for The Globe and Mail. Today, I am delighted to speak to Mark Mortensen from [international business school] Insead.

Read full article:?The Globe and Mail

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��SM�� — Wed, 11 Jun 2014 16:33:41 +0000

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...?��ÿ��ʱ��֧��һ�ص㣬ʹ�û��Ļ��Ϳշ��Աְ��Ҳ��Ӧ��ı䡣�󼪶��ѧ��Ħ����Karl Moore��˵��չ�˾��취׬Ǯ��ڿշ��֮��˻��ϳ��۲͵��˰��Ʒ��ְ�𣬱�Ҫʱ��۽��λ��

Read full article (in Chinese):?Epoch Times

Canadian Air Travel Changes: New Planes, Full Flights, Less Service

��SM�� — Wed, 04 Jun 2014 18:38:12 +0000

The federal government recently announced two new rules that are set to change the way Canadians experience the evolving world of air travel.

...?��The role of the flight attendant has changed,�� says?Karl Moore, an aviation expert and professor at the Desautels?faculty of management at ��SM��.

Read full article:?Huffington Post Travel Canada

Talking Management with Karl Moore: Transcript: Empathy the new watchword for multinational leaders

��SM�� — Wed, 04 Jun 2014 18:36:01 +0000

Professor?Karl Moore?of the Desautels Faculty of Management at ��SM�� speaks to?Insead business school professor Subramanian Rangan.

Read full transcript:?The Globe and Mail

Slowing Down a Faster Game - Lessons from the Montreal Canadiens On How To Win

��SM�� — Fri, 23 May 2014 20:17:14 +0000

When you go from the minors to the big leagues the game really speeds up. Athletes often mention this with a sense of awe in their voice. Partly it is that they are playing with and against the ��greats�� of the game; they can��t believe they are on the ice with Martin St. Louis and PK. Partly it is that the game is simply and noticeably faster. I play beer league hockey and when I go to a Canadiens game I am always amazed at how much faster they are on the ice.

Air Canada to Take Delivery of Boeing 787 Dreamliner

��SM�� — Wed, 21 May 2014 15:42:45 +0000

After waiting seven years, Air Canada executives will finally head to Seattle this weekend to pick up a Boeing 787 plane, the first of 37 Dreamliners on order.

... ��SM�� business professor?Karl Moore?believes the Dreamliner gives Air Canada a competitive edge against Canadian rivals.

WestJet is looking to expand into international markets, with a possible wide-body fleet eventually. It is beginning service to Dublin next month, but because it is using Boeing 737 planes, flights from Toronto require a stop in St. John��s.

Airline Charges

��SM�� — Wed, 21 May 2014 15:43:50 +0000

Guest host Piya Chattopadhyay spoke with?Karl Moore. He is an Associate Professor of Strategy at the Desautels Faculty of Management at ��SM��. For more on this story, tune in to The National on CBC Television tonight. Susan Bonner will look at why extra fees seem tied to the future of air travel.?

Listen to full interview:?CBC, May 19, 2014

Talking Management with Karl Moore: Start-up Mentality: Take an Idea and Run with It

��SM�� — Wed, 21 May 2014 15:39:23 +0000

Professor?Karl Moore?of the Desautels Faculty of Management at ��SM�� speaks to three ��SM�� students, soon to be alumni: Sebastian Dragnea,?Charles-Edouard Desmarais?and?Brian Luong (BCom'13).?

Read full transcript:?The Globe and Mail, May 20, 2014

Former CEO Of The Montreal Canadiens On Managing Superstars

��SM�� — Fri, 23 May 2014 20:18:27 +0000

Today is start of the Montreal Canadiens vs the New York Rangers series to decide which team goes on to the Stanley Cup final. This is a big deal in Montreal �C we are a hockey mad city! It was last in 1993 that we had a cup grace our town. In this blog post I am delighted to speak with Pierre Boivin who spent 11 years as the CEO of the Montreal Canadiens and is now CEO of Claridge INC., the Bronfman Family office here in Montreal.

-Article by Karl Moore?

Talking Management: Incentives the Best Way to Fix What��s Ailing Greece

��SM�� — Wed, 21 May 2014 15:58:03 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Michael Jacobides, associate professor of strategy and entrepreneurship from the London Business School.

Read full transcript: The Globe and Mail, May 13, 2014?

Jacob Files for Bankruptcy

��SM�� — Wed, 21 May 2014 16:04:09 +0000

Women��s clothing retailer Jacob has filed for bankruptcy and will be liquidating inventory at all 92 of its stores across Canada in the coming weeks. Jamie Orchard talks with Karl Moore, a professor in ��SM��s Faculty of Management about Montreal��s retail industry.

Watch full interview: Global Montreal, May 7, 2014?

Talking Management with Karl Moore: To Buy or Grow Organically? That Is the CEO��s Question

��SM�� — Wed, 07 May 2014 20:38:09 +0000

Professor?Karl Moore?of the Desautels Faculty of Management at ��SM�� speaks to Phanish Puranam, professor of Strategy from INSEAD.?

Read full transcript:?The Globe and Mail, May 6, 2014

CEO Series April 27th, 2014 with Andy Nulman

��SM�� — Tue, 29 Apr 2014 13:37:46 +0000

Imagine Inside the Actors Studio with top CEO's. In this four-part special series ��SM�� professor and noted author,?Karl Moore, sits down with Montreal business leaders. Each week he asks a different CEO about their path to success, their advice to budding entrepreneurs, their work/life balance and more. This week's guest is?Andy Nulman (BCom'83), CEO, Just for Laughs.?

Being a Winner in Business Doesn��t Mean You��re Not a Jerk

��SM�� — Tue, 29 Apr 2014 13:35:48 +0000

Los Angeles Clippers owner Donald Sterling��s alleged derisive comments against visible minorities will likely cast an enduring cloud over the successful career the billionaire built, despite a pattern of racially charged behaviour.

... Success, however, can lead to overconfidence, and a reluctance to let go long-held beliefs even when evidence suggests otherwise, said?Karl Moore, associate professor of leadership and strategy at ��SM��s Desautels Faculty of Management.

Talking Management with Karl Moore: Sobeys�� Complicated Relationship with Food

��SM�� — Fri, 25 Apr 2014 14:32:34 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Marc Poulin, CEO of Empire Co. Ltd., the parent of Sobeys Inc., one of Canada��s top retail supermarket chains.

Read full transcript: The Globe and Mail, April 22, 2014

The CEO Series with Karl Moore

��SM�� — Fri, 25 Apr 2014 14:31:31 +0000

Imagine Inside the Actors Studio with top CEO's. In this four-part special series ��SM�� professor and noted author, Karl Moore, sits down with Montreal business leaders. Each week he asks a different CEO about their path to success, their advice to budding entrepreneurs, their work/life balance and more. This week's guest is Zoe Yujnovich, President & CEO, Iron Ore Company of Canada.?

The CEO Series with Karl Moore

��SM�� — Tue, 15 Apr 2014 14:18:23 +0000

Imagine Inside the Actors Studio with top CEO's. In this four-part special series ��SM�� professor and noted author,?Karl Moore,?sits down with Montreal business leaders. Each week he asks a different CEO about their path to success, their advice to budding entrepreneurs, their work/life balance and more. This week's guest is?Stephen Bronfman, Executive Chairman of Claridge Inc.

Mintzberg On Why You Need To View A Company As 'A Community Of Human Beings'

��SM�� — Fri, 11 Apr 2014 20:18:57 +0000

��I��m a human being, not a human resource��. Is something I have heard my colleague Henry Mintzberg say a number of times. It really seems to resonate with people. Recently Henry published on his website an e-pamphlet called Rebalancing Society. In it he argues that society rests on three key pillars: government, business and what he calls plural society. Henry believes that business today in the West has too much power and we need more of the plural society.

-Article by Karl Moore

Reflections from South Korea

��SM�� — Fri, 11 Apr 2014 20:15:52 +0000

Recently, I visited South Korea and Mongolia along with a group of ��SM�� undergraduates and alumni. This trip was part of the Hot Cities of the World Tour organized by Professor Karl Moore of the Desautels Faculty of Management at ��SM��. Frankly, South Korea was an incredible place to visit; especially from an economic perspective. South Korea is the world's 12th largest economy, as well as a global leader in the manufacture of automobiles and electronics. Despite these successes however, South Korea's economy does face key issues.

Talking Management with Karl Moore: The Tough Slog of Making a Company Agile and Socially Responsible

��SM�� — Wed, 09 Apr 2014 13:57:00 +0000

Professor?Karl Moore?of the Desautels Faculty of Management at ��SM�� speaks to management professor Ed Lawler from the University of Southern California��s Marshall School of Business.

Read full transcript:?The Globe and Mail, April 9, 2014?

The CEO Series with Karl Moore

��SM�� — Tue, 08 Apr 2014 14:57:53 +0000

Listen to full interview:?CJAD, April 6, 2014?

Hot Cities 2014: From Camping on the Gobi Desert to Touring the Gangnam Financial District

��SM�� — Thu, 03 Apr 2014 20:50:12 +0000

If a year ago someone told me I��d be spending my spring break camping in the Gobi desert, 30 degrees below zero, I probably wouldn��t believe them. Yet ��expect the unexpected�� seems to be the tagline for the week we experienced during the sixth edition of the Hot Cities of the World Tour, led by Professor?Karl Moore.

Reveal Yourself And Others Will Follow - Authentic Leadership

��SM�� — Thu, 03 Apr 2014 20:44:36 +0000

Being an authentic leader is something that the Millennials are increasingly demanding. Though as a Boomer, I find that I also want authenticity in my leaders. I guess times and people change.

In this interview I speak to Jennifer Petriglieri from INSEAD, a top business school located just outside Paris.?

-Article by Karl Moore

Read full article:?Forbes, April 2, 2014?

Darren Entwistle to Step Aside as Telus CEO, President But Remain as Executive Chairman

��SM�� — Wed, 02 Apr 2014 19:01:25 +0000

Darren Entwistle (MBA'88)?is stepping down as chief executive of Telus, but his influence in running the company he built from a regional telephone service into a $25-billion national wireless player will remain.

... ��SM�� professor?Karl Moore?said most CEOs leave after six to 10 years and don��t stick around as long as Entwistle.

��It may be a little long, but I wouldn��t be too critical of it because of the kind of change he has brought to Telus in the time that he has been there and been in charge,�� he said.

Talking Management witk Karl Moore: Why You Need to View a Company as 'a Community of Human Beings'

��SM�� — Wed, 02 Apr 2014 18:57:36 +0000

Professor?Karl Moore?of the Desautels Faculty of Management at ��SM�� speaks to professor?Henry Mintzberg?about his new e-pamphlet "Rebalancing Society."

Read full transcript:?The Globe and Mail, April 1, 2014?

From Diplomat to Entrepreneur: Founder of World Trade Advisors Finds Better Quality of Life with Global Services Company

��SM�� — Wed, 02 Apr 2014 19:18:19 +0000

Six days before his 33rd birthday, Omar Allam left his secure, comfortable job as a trade diplomat at the Department of Foreign Affairs to pursue his dream of building a trio of global professional services companies.

Talking Management with Karl Moore: Reveal Yourself and Others Will Follow

��SM�� — Wed, 02 Apr 2014 19:16:08 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Jennifer Petriglieri from Insead, France.

Read full article: The Globe and Mail, March 25, 2014?

How Do Introverted Leaders Succeed? By Earning Respect

��SM�� — Wed, 02 Apr 2014 19:17:34 +0000

Introverted leaders. Five years ago you didn��t hear much about them. Particularly since Susan Cain��s excellent book Quiet (see my review below), they have been getting much more attention. But introverted leaders have been around a long time �C Moses in the Old Testament appears to have been one. In this post I talk to the former CEO of the Montreal Canadiens hockey team about one of this storied team��s best captains, Saku Koivu, a great introverted leader.

-Article by Karl Moore

��SM�� 'Hot Cities' Business/Field Trip Expands Horizons

��SM�� — Mon, 03 Mar 2014 15:54:35 +0000

A ��SM�� management professor is leading students on a business field trip that will give them global experience.
Called the ��Hot Cities�� tour, professor?Karl Moore?is taking students to emerging and developing countries to more about other economies.

... ��I've never been to Asia and I've always wanted to explore Asia,�� said student?Joseph Polossifakis. ��I know it��s an up-and-coming region.��

Seeking Out the ��Hot Cities��

��SM�� — Thu, 06 Mar 2014 20:06:12 +0000

This Reading Week, a group of students from the faculties of Management, Arts, Education, and Engineering will travel to Ulaanbaatar, Mongolia and Seoul, South Korea to experience business within rapidly emerging markets. Their journey, the sixth Hot Cities of the World Tour, will be led by Desautels Professor Karl Moore.

More Powers to Montreal Key in 10-step Plan to Revitalize Economy: Study

��SM�� — Thu, 06 Mar 2014 20:07:08 +0000

One of Montreal��s largest financial institutions says it has a plan to give the city��s lagging economy a boost, and it��s a plan Mayor Denis Coderre calls ��inspiring.��

... ��Cities are becoming more important, so I think they are going in the right direction,�� said Karl Moore, a professor at the Desautels Faculty of Management at ��SM��. ��There��s a lot of work to be done and a lot of it frankly is about Quebec City and its ability and desire to give power to Montreal.��

Talking Management with Karl Moore: What Canada Can Learn from China��s New Green Focus

��SM�� — Thu, 06 Mar 2014 20:08:07 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Chris Marquis, a professor from the Harvard Business School.

Read full transcript: The Globe and Mail, February 25, 2014?

Talking Management with Karl Moore: How Jennifer Heil Makes It a Perfect Day

��SM�� — Thu, 06 Mar 2014 20:04:37 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Canadian freestyle skier Jennifer Heil (BCom'13), one of Canada��s great Olympic athletes.

Read full transcript: The Globe and Mail, February 18, 2014?

Talking Management with Karl Moore: How Do Quiet Leaders Succeed? By Earning Respect

��SM�� — Wed, 12 Feb 2014 15:48:49 +0000

Professor?Karl Moore?of the Desautels Faculty of Management at ��SM�� speaks with Pierre Boivin, CEO of Claridge Inc.

Read full transcript:?The Globe and Mail, February 11, 2014

��Hot Cities�� Tour Takes Business Students to Mongolia

��SM�� — Tue, 11 Feb 2014 21:16:08 +0000

More than 40 students and alumni from the Desautels Faculty of Management at ��SM�� are visiting Mongolia this March, to help them understand the realities of doing business in a fledgling emerging market.

... Mia Bernhardt, a student organiser for the trip, says:

Talking Management with Karl Moore: How Nike Ran With the Notion of Environmental Sustainability

��SM�� — Tue, 11 Feb 2014 21:17:30 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Glen Dowell, associate professor at the Samuel Curtis Johnson Graduate School of Management, Cornell University.

Read full transcript: The Globe and Mail, February 3, 2014

Boeing 787 Dreamliner Lands at YVR

��SM�� — Tue, 11 Feb 2014 21:18:33 +0000

Excitement is taking off today for aviation lovers; the first scheduled service to use a Boeing 787 Dreamliner has made its arrival at YVR this morning; it was a Japan Airlines flight arriving from Tokyo.

... Aviation expert Karl Moore with ��SM�� says it��s a game changer.

Talking Management with Karl Moore: How Beyond the Rack Fashions Its Strategy

��SM�� — Wed, 29 Jan 2014 15:18:35 +0000

Professor?Karl Moore?of the Desautels Faculty of Management at ��SM�� speaks to Yona Shtern, CEO of Beyond the Rack.

Read full article:?The Globe and Mail, January 28, 2014?

Modern Travel: Keep Calm and Carry It On

��SM�� — Mon, 27 Jan 2014 16:07:32 +0000

For the modern airline passenger, boarding a plane has morphed into a torturous Tetris-like ordeal��finding that last nook in the overhead bin to jam in your own, probably oversized, carry-on bag.

... ��Airlines somewhat have brought this on themselves by starting to charge [for checked bags] because people are going to try to avoid those charges,�� says Karl Moore, a ��SM�� professor and aviation expert. ��If you��re going to have to pay $50, you��re certainly incented to avoid putting that luggage [in cargo] below.��

Une grande premi��re �� Montr��al: TEDxMontrealWomen aura lieu le 7 d��cembre

��SM�� — Mon, 02 Dec 2013 15:15:20 +0000

L'��v��nement TEDxWomen aura lieu pour la premi��re fois �� Montr��al le samedi 7 d��cembre 2013 au Cin��ma Imp��rial. Tout comme les ��v��nements TEDx partout dans le monde, TEDxMontrealWomen est une conf��rence unique dont le but est de partager de nouvelles id��es couvrant des sujets vari��s. Sous le th��me ? Perturbation positive ? TEDxMontrealWomen va essayer de toucher au r?le des hommes et des femmes dans la soci��t��, le respect des diff��rences, la mobilisation collective des forces afin de repousser les limites des conventions sociales et se donner le pouvoir de faire des choix.

Talking Management with Karl Moore: How Diversity Can Deflate Bubbles

��SM�� — Wed, 27 Nov 2013 15:50:43 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Columbia University professor Sheen S. Levine.

Read full transcript: The Globe and Mail, November 26, 2013

Talking Management with Karl Moore: How GE Management Practices Have Changed

��SM�� — Wed, 20 Nov 2013 14:53:43 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Tom Gentile, CEO of GE Healthcare Systems.

Read full transcript: The Globe and Mail, November 19, 2013

Mining and the MBA �C B-School Students Work with Iron Ore Company of Canada Mines

��SM�� — Tue, 19 Nov 2013 20:23:08 +0000

45 MBA students from the Desautels Faculty of Management at ��SM��, Canada, have engaged in a partnership with the Iron Ore Company of Canada (IOC), where they will play the role of consultants to eight on-going projects. The students were recently taken on a field trip to visit Labrador City and the mines, located in Canada��s Far North. During their trip they met with President and CEO of IOC, Zoe Yujnovich, who is co-teaching their CEO Insights Class with Professor Karl Moore on the Desautels MBA program.

Why Analysis Is Not Enough And Passion Is So Important - A Story From Henry Mintzberg

��SM�� — Mon, 18 Nov 2013 16:44:32 +0000

In the Analytic module of our International Masters In Practicing Management and our Advanced Leadership Program for executives, my colleague Henry Mintzberg likes to use this story to show how analysis can get in the way of really understanding an organization and its purpose.

��A young, enthusiastic MBA was finally given the opportunity to apply his learning. He was asked to carry out a survey of a group with which he was not normally familiar and submit recommendations as to how its efficiency could be increased.

Bypassing the Corporate Ladder

��SM�� — Sun, 15 Sep 2013 22:04:11 +0000

The term "future leader" is frequently used to describe those with the potential to lead, but not quite yet.
New grads entering the workforce, or individuals with one or two years of experience, seem destined to spend 10 years of their lives developing basic skills and climbing - slowly - the rungs of their chosen career ladder. So what if you don't want to spend years of your life preparing to be a leader? Simple: You don't have to.

Talking Management with Karl Moore: How to Manage Superstars at Work

��SM�� — Sun, 15 Sep 2013 22:03:27 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks with Pierre Boivin, CEO of Claridge Inc.

Read full transcript: The Globe and Mail, September 10, 2013

CPP Bags Luxury Retailer Neiman Marcus

��SM�� — Sun, 15 Sep 2013 22:02:50 +0000

Canadians won't be able to shop at local outlets of Neiman Marcus or Bergdorf Goodman any time soon, but they can soon claim a piece of the storied luxury retailer through our national Canada Pension Plan.

Bombardier��s CSeries Jet Due for First Flight

��SM�� — Sun, 15 Sep 2013 22:02:05 +0000

As aviation geeks eagerly await the first flight of Bombardier��s new CSeries jet, expected within days, analysts wonder whether the event will trigger much-needed orders.
... But ��SM�� business professor Karl Moore argues that Bombardier doesn��t expect to get 100 per cent of the market and they don��t need that for the CSeries to be successful.

Read full article: Toronto Star, September 11, 2013

Is Your Company Offensive Or Defensive In Strategy? Competition Lessons From Tiger Woods To Win Majors In Golf And Business

��SM�� — Sun, 15 Sep 2013 22:00:39 +0000

It is one of the most surprising statistics in sports: Tiger Woods has never won a major when he has not led the tournament going into the final round. Tiger has won 14 majors (second most in golf history to Jack Nicklaus) but none of them have come when he has had to chase down the leader on Sunday. On the flip side of this statistic, he is 14-1 in closing out majors when he leads going into Sunday (his only loss was in the 2009 PGA Championship).

-Article by Karl Moore

Opinion: Bypass the Career Ladder

��SM�� — Fri, 13 Sep 2013 22:39:27 +0000

The term ��future leader�� is frequently used to describe those with the potential to lead, but not quite yet. New grads entering the workforce, or individuals with one or two years of experience under their belts, seem destined to spend the next 10 years of their lives developing basic skills and climbing �� slowly, inexorably �� the rungs of their chosen career ladder. So what if you don��t want to spend years of your life preparing to be a leader? Simple: You don��t have to.

Talking Mangement with Karl Moore: Management Practices: Just Because Everyone Else Is Doing It Doesn��t Make It Right

��SM�� — Fri, 13 Sep 2013 22:38:16 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Freek Vermeulen, a professor at the London Business School.

Read full transcript: The Globe and Mail, September 3, 2013

Making Innovation Simply Part of Your Firm - Embedding Innovation Into The DNA Of Your Workplace

��SM�� — Thu, 12 Sep 2013 19:30:38 +0000

According to every company I talk to, innovation is one of the keys to success moving forward. Without exception��. let me know if you can think of an exception. In most great businesses today, the executives need their people to bring outstanding, new ideas to life. However, the key question remains: how? A countless number of researchers and executives have developed their own methods of establishing innovation in the workplace; but is it about having idea-jams and giving lectures to your employees every few months, or rather integrating it as part of daily work flow?

Top 50 Twitter Profs Include These Canadian B-School Teachers

��SM�� — Fri, 16 Aug 2013 20:45:11 +0000

The top 50 professors on Twitter �C so ranked this month by online think tank LDRLB for their 140-character commentaries on research on leadership, innovation and strategy �C include six from Canadian business schools.

Talking Management with Karl Moore: Leaders Need to Set a Clear Direction, says CN��s Mongeau

��SM�� — Wed, 14 Aug 2013 13:28:03 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Claude Mongeau (MBA'88), CEO of CN.

Read full transcript: The Globe and Mail, August 13, 2013

Run For The Hills: They Want To Send You On A Management Training Course!

��SM�� — Wed, 14 Aug 2013 14:56:04 +0000

Phil and I remember being younger managers in large multinationals (IBM for me) back in the 90��s, and in my case, the 80��s. We were sent to a variety of short training courses, and we honestly can��t say that we remember anything they tried to teach us. Except for one lesson. In fact, it was so powerful that we never forgot it. In many ways, you can say it shaped much of Phil��s career and eventually led both of us to work with Professor Henry Mintzberg in management development.

Talking Management with Karl Moore: Like People, Organizations Have Emotional Ups and Downs

��SM�� — Mon, 05 Aug 2013 14:44:39 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Neal Ashkanasy, a professor from Australia��s University of Queensland.

Read full transcript: The Globe and Mail, July 31, 2013

When A Work Environment Is Too Positive

��SM�� — Mon, 05 Aug 2013 14:52:54 +0000

One of the biggest growth areas in research in management is the role of emotions at work. When I was working at IBM in the 1980s, if anyone got emotional during a meeting, we��d stop the meeting and have coffee, until everyone calmed down. This seemed to happen whenever emotion ��reared its��ugly head��. Of course, there was plenty of emotion back then, but we undervalued it. Analysis was sovereign. Things are different today.

Pipeline in Quebec

��SM�� — Wed, 14 Aug 2013 15:01:58 +0000

Professor in the Desautel Faculty Management Program at ��SM�� Karl Moore tells us about some of the problems an eastbound oil pipeline might face in Quebec.

Listen to full interview: CBC, August 2, 2013

Talking Management with Karl Moore: Why "Chameleons" Tend to Emerge as Business Leaders

��SM�� — Thu, 18 Jul 2013 14:55:14 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� talks to Professor Martin Kilduff of Cambridge University.

Watch full interview: The Globe and Mail, July 16, 2013

Talking Management with Karl Moore: Leadership Lessons from Canada's Most Senior Female General

��SM�� — Thu, 11 Jul 2013 15:01:13 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to General Chris Whitecross, Canada's most senior female general.

Read full transcript: The Globe and Mail, July 9, 2013

Talking Management with Karl Moore: How to Create a Global Culture in Your Company

��SM�� — Fri, 12 Jul 2013 14:50:08 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Joe Andrew, Global Chair of Dentons, one of the top 10 largest law firms in the world.

Read full transcript: The Globe and Mail, July 3, 2013

Harvard's Michael Porter Strategy During a Recession

��SM�� — Fri, 12 Jul 2013 14:53:07 +0000

Harvard��s Michael Porter Strategy during a Recession interviewed by ��SM��s Karl Moore.

Watch full interview: Supply Chain Today, June 30, 2013

Talking Management with Karl Moore: Why Leaders are Only as Good as Their Networks

��SM�� — Fri, 28 Jun 2013 14:47:15 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Charles Galunic, a professor at INSEAD in France.

Read full article: The Globe and Mail, June 25, 2013

Bombardier��s CSeries Jet Expected for First Flight, But Other Hurdles Remain

��SM�� — Wed, 12 Jun 2013 15:29:50 +0000

Later this month, a plane will be sent up high into the skies near Montreal to ensure flying conditions are ideal. Then, if its pilots give the go-ahead, spectators will hold their breath and the Bombardier CSeries jet will take off for its much-anticipated maiden flight.
��The CSeries is, not quite, but almost bet-your-company for Bombardier,�� said ��SM�� business professor Karl Moore, noting that the company also runs a large rail division.

Talking Management with Karl Moore: Entrepreneurial Hotbeds ��Popping Up Like Mushrooms��

��SM�� — Wed, 12 Jun 2013 15:18:44 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks withTarun Khanna, professor at the Harvard Business School and director of Harvard��s South Asia Institute.

Read full transcript: The Globe and Mail, June 11, 2013

Talking Management with Karl Moore: The Two Most Underrated Leadership Skills

��SM�� — Wed, 12 Jun 2013 15:24:00 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks with MIT Sloan School of Management Professor Deborah Ancona.

Read full transcript: The Globe and Mail, June 4, 2013

What The Younger Generation Wants At Work - With OgilvyOne CEO Brian Fetherstonhaugh

��SM�� — Wed, 12 Jun 2013 15:50:19 +0000

One of the youngest and with-it industries is advertising and no where more so than the new media side. One of the smarest people I know is Brian Fetherstonhaugh (BCom'79), who is the CEO of OgilvyOne, the new media part of Ogilvy, the great advertising company. So it quite interesting to talk to Brian about the younger generation and how it likes to be worked with, he has got many on his staff. Over to Brian.

Talking Management with Karl Moore: Innovation the ��lifeblood�� of GE Healthcare

��SM�� — Wed, 12 Jun 2013 15:53:18 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� talks to Tom Gentile, CEO of GE Healthcare��s Health Systems division.

Read full transcript: The Globe and Mail, May 28, 2013

ICAO Fight

��SM�� — Mon, 06 May 2013 15:29:41 +0000

Professor Karl Moore discusses with CBC News about the possibility of the International Civil Aviation Organization moving to the Middle East.

Watch full interview: CBC News, May 3, 2013

Lean In: Two Lessons Men Can Learn from Sheryl - Mainly, Lean Out

��SM�� — Mon, 06 May 2013 14:01:23 +0000

It seems everyone is reading Facebook COO Sheryl Sandberg��s book Lean In �C many, like ourselves, are men. What big takeaways are there for men in Lean In? Two come to mind and they can be summarized as Lean Out and one, Lean In. Let us explain.

Talking Management with Karl Moore: How Youth Can Take Hold of the New Age of Social Enterprise

��SM�� — Tue, 30 Apr 2013 21:15:22 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� reports from the Social Economy Initiative's flagship event, where former primer minister Paul Martin speaks about how youth can take hold of the new age of social enterprise.

Air Canada Negotiating Code-Share Deal with Etihad

��SM�� — Mon, 06 May 2013 14:17:30 +0000

Air Canada is negotiating a code-share agreement with a Gulf carrier rival that flies long-haul routes to the Middle East.
The airline announced Thursday that it has signed a memorandum of understanding with Etihad Airways, whose hub is in Abu Dhabi, for a code-share agreement on routes between the United Arab Emirates and Canada.

... ��SM�� professor Karl Moore said the code-share agreement helps Air Canada continue its goal of becoming a global airline, drawing passengers who will fly through Toronto to other destinations.

Talking Management with Karl Moore: Want to Keep Younger Employees? You've Got to Play by Their Rules

��SM�� — Mon, 06 May 2013 14:21:43 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Brian Fetherstonhaugh (BCom'79), CEO and Chairman of OgilvyOne in New York City.

Read full transcript: The Globe and Mail, April 23, 2013

Understanding the YOLO Generation

��SM�� — Mon, 06 May 2013 14:24:37 +0000

Millennials are bold, inquisitive, ambitious and adept. If this demographic had the chequing accounts to match, they��d be a marketer��s dream. Unfortunately, they��re totally broke.

Youth unemployment rates are grim (14.1%), and many bright-eyed young graduates will stay jobless and deep in debt for a long time (the average Canadian university student takes 14 years to pay off their loan).

Porter's Jets Pit Bay Street Versus Islanders

��SM�� — Mon, 15 Apr 2013 15:13:39 +0000

Porter Airlines Inc.��s bid to more than double the reach of its network hinges on winning over governments in Toronto and Ottawa amid potentially fierce opposition from local residents in its hometown.
... ��The noise profile of the CSeries is dramatically better than conventional aircraft,�� said Karl Moore, a professor of business strategy at Montreal��s ��SM�� who specializes in the airline industry. ��Some people on the island understandably will fight it so it will take persuasion to win them over. There is uncertainty, there��s no question about it.��

Porter-Bombardier Deal

��SM�� — Mon, 15 Apr 2013 15:14:28 +0000

Bombardier announced a big deal with Porter Airlines today, but it all depends on whether or not Porter can convince Toronto to expand its airport. Karl Moore is a professor of management at the Desautels Faculty of Management at ��SM��.

Listen to full interview: CBC, April 10, 2013

Talking Management with Karl Moore: A True Leader Inspires People and Knows What Makes Them Tick

��SM�� — Mon, 15 Apr 2013 15:18:00 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� talks to Major General Chris Whitecross, chief military engineer of the Canadian Forces.

Read full transcript: The Globe and Mail, April 9, 2013

Opinion: Russia's Underachieving Economy

��SM�� — Mon, 15 Apr 2013 15:29:03 +0000

Russia has been widely promoted as one of the BRICS nations, full of energy and dynamism like many leading emerging economies. Indeed, with its low unemployment figures, growing GDP, and recent WTO membership, it could be heralded as a poster child of the shifting concentration of wealth from the west to the east. Yet after spending 11 days in Moscow and St. Petersburg in February and March, we came away with mixed feelings.

-Article by Karl Moore and Tarek Dabbous

Helping Vulnerable Children in Moscow and St. Petersburg

��SM�� — Thu, 04 Apr 2013 19:02:19 +0000

I recently had the opportunity to travel to Moscow and St. Petersburg with Professor Karl Moore and 42 other ��SM�� students as part of the Hot Cities of the World Tour. Each year, the tour aims to bring ��SM�� students to various cities which will likely rise to prominence and become global centers of economic activity in the coming years. While representing ��SM��, students travelling with the Hot Cities tour have visited Tel Aviv, Dubai, Bangalore, Mumbai, Johannesburg and many other cities. The tour has two primary purposes.

Talking Management with Karl Moore: How Steve Jobs Put the Shine on Apple

��SM�� — Thu, 04 Apr 2013 18:52:37 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to David Teece, a senior professor at the Haas Business School, University of California, Berkeley.

Read full transcript: The Globe and Mail, April 3, 2013

Talking Management with Karl Moore: It Takes an Entrepreneurial Spirit to Be Competitive Today

��SM�� — Thu, 04 Apr 2013 19:29:38 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to David Teece, senior professor at the Haas Business School University of California, Berkeley.

Read full transcript: The Globe and Mail, March 26, 2013

Russian Business Tips

��SM�� — Thu, 04 Apr 2013 19:32:52 +0000

��SM�� professor Karl Moore recently travelled to Russia with his students to help develop their business knowledge as a part of their class.

Watch full interview: Global News, March 26, 201

Russian Business Part of a Post-Modern Future

��SM�� — Tue, 02 Jul 2013 20:38:53 +0000

Karl Moore blames his generation for a lot of things - including bad architecture.?

"Our library at ��SM��, it's ugly," he told The Moscow News on a recent visit to the city. "Today, we have gorgeous new buildings, gorgeous old buildings, but there's a time where you go, ��This is as bad as Stalinist or Maoist brutal stuff.' It was useful, but it was ugly."?

Talking Management with Karl Moore: What's the opportunity for women leaders in Russia?

��SM�� — Wed, 13 Mar 2013 14:33:00 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� talks to Marina Treshchova, CEO of Fast Lane Ventures, Enterprises.

Read full transcript: The Globe and Mail, March 12, 2013

Canadian Business Students Visit St. Petersburg

��SM�� — Wed, 13 Mar 2013 14:25:45 +0000

Last weekend St. Petersburg hosted a group of 37 business students and alumni from ��SM��, Montreal, Canada, as part of the institution��s ��Hot Cities�� initiative.

�� Speaking to the St Petersburg Times, trip leader Dr. Karl Moore, a lecturer in business leadership and strategy at ��SM��s world-renowned Desautels Faculty of Management, explained that this trip was a chance for students to experience the global business environment first-hand.

Talking Management with Karl Moore: Do you tease your co-workers? Maybe you should

��SM�� — Wed, 06 Feb 2013 17:47:47 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Peter McGraw, professor of Marketing at the University of Colorado at Boulder.

Read full transcript: The Globe and Mail, February 5, 2013

Talking Management with Karl Moore: Have you taken a look at your career math? It might shock you

��SM�� — Mon, 28 Jan 2013 15:43:59 +0000

Professor Karl Moore of the Desautels Faculty of Management, ��SM��, speaks with Brian Fetherstonhaugh (BCom��79), Chairman & CEO, OgilvyOne Worldwide.

Watch interview: The Globe and Mail, January 24, 2013

The Three Phases of Careers - Where Are You and Where Should You Be?

��SM�� — Mon, 28 Jan 2013 15:20:05 +0000

Careers are a lot longer than people think. Most of my undergrad and MBA students are in a great rush to get on with it. And they should but they need to take the long view. I recently interviewed OgilvyOne��s CEO Brian Fetherstonhaugh (BCom��79) who is one of the smartest people I know. Brian separates a career into three sections, allowing for some perspective and an eye on the future.

-Article by Karl Moore

Talking Management with Karl Moore: Advice for leaders: Be yourself and focus on your strengths

��SM�� — Thu, 10 Jan 2013 16:54:07 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� talks to five senior women leaders about the nature of leadership today.

Read full transcript: The Globe and Mail, January 8, 2013

Quebec tenor stages 'vocal cord strike'

��SM�� — Thu, 10 Jan 2013 16:52:37 +0000

The Op��ra de Montr��al is set to stage Die Fledermaus on Jan. 26, but the singer the company bills as "the prince of Quebec tenors," Marc Hervieux, is refusing to sing during rehearsals, which began this week.

Hervieux says he is on a "vocal cord strike," upset with the posters advertising Johann Strauss II's Viennese operetta, known in French as La Chauve-Souris and in English as The Bat.

Talking Management with Karl Moore: CN's Claude Mongeau and his vision for the railway's future

��SM�� — Wed, 02 Jan 2013 18:52:19 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Claude Mongeau, MBA��88, CEO of the Canadian National Railway (CN).

Read full transcript: The Globe and Mail, December 18, 2012

Talking Management with Karl Moore: Team-building lessons from the emergency room

��SM�� — Wed, 02 Jan 2013 18:47:58 +0000

Professor Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Amy Edmonson, a professor at Harvard Business School, about using medical context - such as the ER - to solve other business challenges.

Watch full interview: The Globe and Mail, December 31, 2012

Sorry Mr. Sinatra - I Have Had Quite Few Regrets in 2012 - And That is Good

��SM�� — Wed, 02 Jan 2013 18:46:22 +0000

No regrets, none at all. Over the last couple of years I have read a number of retiring CEOs asked by various newspapers whether they have had any regrets, all that I read said they had no regrets.? My initial reaction was to roll my eyes; I found this a bit much because in my career, I have and have had many regrets.

-Article by Karl Moore

Read full article: Forbes, December 31, 2012

Talking Management with Karl Moore: Is offering employees emotional help part of a manager's job?

��SM�� — Thu, 13 Dec 2012 17:18:57 +0000

Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Martin Kilduff, professor at the University of Cambridge.

Watch interview: The Globe and Mail, December 12, 2012

What LeBron James can teach us about being a game changer

��SM�� — Wed, 12 Dec 2012 16:25:59 +0000

In professional basketball, the phrase ��game changer�� refers to a player who revolutionized how a position was played. Examples include Bill Russell, Wilt Chamberlain, Kareem Abdul Jabbar, Michael Jordan, and, most recently, LeBron James. Russell, Chamberlain, and Jabbar redefined the role of the center, both offensively and defensively. Before them, the paint was an easier place to score baskets. When they made the art of the blocked shot look common, they changed the way the opposing offensive was run. Michael Jordan changed what the shooting guard position looked like.

Why Canadian retailers are a productivity bright spot

��SM�� — Thu, 06 Dec 2012 21:57:19 +0000

Retail is one of the toughest sectors out there: Customers are fickle, margins are often razor thin and competition is fierce.

�� Karl Moore, professor in the faculty of management at ��SM�� in Montreal, said Canada��s strong economy makes it an attractive country for foreign retailers to enter.

Talking Management with Karl Moore: How to invigorate your company with an outsider's view

��SM�� — Thu, 06 Dec 2012 21:54:59 +0000

Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Mary Yoko Brannen, new Jarislowsky Chair of the University of Victoria.

Read full article: The Globe and Mail, December 4, 2012?

Young People Stop Just Texting Me And Give Me A Call Once In A While! PLZ Part Deux

��SM�� — Thu, 06 Dec 2012 21:48:55 +0000

This week is the 20th anniversary of the 1st text. As a middle aged person I have mixed feeling about this. I can��t decide if it��s got worst or maybe better. This week I got messages by text, email, Twitter, Facebook, voice mail, phone, cell phone, in person and a fax! The fax brought back some fond memories �C it��s been a while.

Talking Management with Karl Moore: How neuroscience can explain your trading risk profile

��SM�� — Mon, 03 Dec 2012 21:23:00 +0000

Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to John Coates, who spent 12 years on Wall Street with Goldman Sachs and Deutsche Bank as a trader in the heart of the beast, then moved on and now is a senior researcher at Cambridge University Neuroscience and Finance.

Read full transcript: The Globe and Mail, November 28, 2012

Talking Management with Karl Moore: The CEO isn't the only leader any more

��SM�� — Thu, 22 Nov 2012 17:21:47 +0000

Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to MIT��s Deborah Ancona.

Read full transcript: The Globe and Mail, November 20, 2012

Change and Continuity: Mintzberg and Kotter Agree, You Must Manage Both

��SM�� — Thu, 22 Nov 2012 17:20:46 +0000

It seems every Business School professor starts by saying how much the world has changed�� C that was Henry Mintzberg��s opening to a session on change, not unsurprisingly Henry takes a different tack. He points out that continuity is as important as change. We are co-teaching strategy to a group of Chinese executives today, and I had to sheepishly admit I had done just that earlier in the day!

-Article by Karl Moore

Talking Management with Karl Moore: The power of making people laugh at work

��SM�� — Thu, 08 Nov 2012 14:46:36 +0000

Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Peter McGraw, a professor of Marketing at the University of Colorado at Boulder.

Read full transcript: The Globe and Mail, November 6, 2012

Talking Management with Karl Moore: How do we rate emotional intelligence at work?

��SM�� — Mon, 05 Nov 2012 18:03:18 +0000

Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Hillary Anger Elfenbein, professor at Washington University in St. Louis.

Read full transcript: Globe and Mail, October 31, 2012

Leadership for introverts

��SM�� — Tue, 30 Oct 2012 18:11:31 +0000

According to author Jennifer B. Kahnweiler, introverts think first and speak later, a characteristic American companies don't always equate with strong leadership. In some organizations, this leads to a perception gap: the incorrect assumption that an introverted leader has "tuned out" or has backed away from a problem.

Like him or loathe him, Bettman brings brains to bear

��SM�� — Thu, 18 Oct 2012 18:35:44 +0000

As the man who officially announced the NHL lockout and is seen as its architect, commissioner Gary Bettman is taking more darts than anyone in this dispute, even more than NHL Players�� Association executive director Donald Fehr.

Talking Management with Karl Moore: How to rebalance the economy with the help of the 'plural' sector

��SM�� — Thu, 18 Oct 2012 18:34:14 +0000

Prof. Karl Moore speaks with Prof. Henry Mintzberg about a forthcoming electronic pamphlet by Mintzberg on "rebalancing society" with the help of the "plural sector."?

Read full transcript: The Globe and Mail, October 9, 2012

Henry Mintzberg On What Is Wrong With Our Economy and How To Begin To Fix It

��SM�� — Thu, 18 Oct 2012 18:17:27 +0000

Henry Mintzberg is one of the most thoughtful and provocative thinkers in management today. He has a new electronic pamphlet coming out called ��Rebalancing Society.�� In this interview Henry tells what he thinks is wrong with our economies and what might be the way forward.

-Article by Karl Moore

Read full article: Forbes, October 16, 2012

Talking Management with Karl Moore: Harvard's Tarun Khanna and the need for governments to be more inclusive

��SM�� — Thu, 18 Oct 2012 16:27:22 +0000

Prof. Karl Moore of the Desautels Faculty of Management at ��SM�� speaks with Tarun Khanna, professor at the Harvard Business School and the director of Harvard��s South Asia Initiative.

Read full transcript: The Globe and Mail, October 16, 2012

The End of Leadership �C At Least as We Know It!

��SM�� — Tue, 09 Oct 2012 14:32:53 +0000

America is currently facing a crisis of leadership in business and in government. Yet at the same time �C participation in leadership seminars and programs has never been higher. The leadership industry, with many of its roots in America, is now a $50 billion industry. If America is so good at developing leaders however, then why is America a mess? Both presidential candidates are impressive men but neither seems, at this point, to really rise to equal leaders of the past.

-Article by Karl Moore and BCom student Emma Bambrick

Talking Management with Karl Moore: Factor in human emotions when planning strategy

��SM�� — Wed, 26 Sep 2012 14:58:45 +0000

Karl Moore of the Desautels Faculty of Management at ��SM�� speaks to Quy Huy, a senior strategy professor at INSEAD just outside of Paris.

Read full transcript: The Globe and Mail, September 25, 2012

Face time with the stars

��SM�� — Thu, 21 Nov 2013 14:28:48 +0000

Talking Management with Karl Moore: How technology is changing the world of sales

��SM�� — Thu, 21 Nov 2013 14:26:39 +0000

Goodbye sales funnel, hello social media

��SM�� — Thu, 21 Nov 2013 14:25:37 +0000

Talking Management: Advice to 20-Somethings and 50-Somethings

��SM�� — Thu, 21 Nov 2013 14:16:22 +0000

����SM���� Desautels Faculty of Management - Karl Moore's Recent Media Coverage

Even introverted CEOs sometimes need to speak loudly

U.S. pilot wages are rising fast & Air Canada pilots seeking to keep pace

At Schneider Electric Canada, diversity drives innovation

Chinese strategic consultancy looks to work of Prof. Henry Mintzberg to understand domestic context

����SM���� Desautels alumni are sharing their Olympic experience with athletes at 2024 Paris Games

����SM���� alumni most likely to reach the C-suite

CEO Series podcast shares insights from business leaders

Higher costs for airlines are squeezing small carriers, driving up prices

Formula drivers are celebrities, but many shy away from the limelight

A combination of introverted and extroverted traits helps leaders strike the right balance

The Hot Cities World Tour explores Egypt and Morocco

Air Canada and WestJet both increase checked bag fees

Airfares are going down, but additional fees can offset any savings

Failure of Lynx Air illustrates challenges of Canadian market

Better listening can be a strength for introverted leaders

In less hierarchical workplaces, mentoring is a two-way street

Artistic approaches to creativity can be model for business leaders

When it comes to long-term thinking, family-controlled businesses have an advantage

Lightspeed CEO JP Chauvet credits globetrotting childhood with fostering intercultural sensitivity

Cutting back on service can damage an airline��s reputation

Airbus Canada welcomes ����SM���� students to Mirabel

SNC-Lavalin��s announces long-overdue rebrand as AtkinsR��alis

Mentorship is a two-way street

��Skiplagging�� can save you money while you travel, but airlines don��t approve

When the leaders are in the spotlight, everything they do communicates a message

Healthy living helps workplace performance for executives and entrepreneurs alike

Air travel rebounded after lockdown restrictions eased, but not all airports have recovered to pre-pandemic passenger numbers.

Millennial and Gen Z workers bring different views��and expect them to be heard

Instant gratification in video games could create expectations of success without hard work

Montreal��s CAE Inc. makes acquisitions intended to grow aviation software business

Delve: What Can Boomers Learn About Leadership from Millennials and Gen Z? with Karl Moore and Dax Dasilva

Reverse mentoring can help bridge workplace generation gaps

WestJet takes over Sunwing, but competition from Air Canada will limit negative impact for consumers

New Hydro-Quebec CEO Michael Sabia lacks energy background, but is skilled at leading transformations

New book from Prof. Karl Moore helps bridge workplace generation gaps

Possible WestJet pilot strike could drive up domestic air travel prices

Hot Cities of the World tour visits growing West African cities

Learning, support and belonging are pillars of workplace success at Danone

Galen Weston stepping down as President of Loblaws, but succession plan is ��natural evolution��

How the Chickasaw Nation grew its economy

Sustainable finance is key to a sustainable future

Introverts�� ability to listen is a quiet superpower

More autonomous aircraft can improve safety �C even with pilots on board

PIVOT platform is helping small businesses tackle climate change

Generation Z expects a workplace where their voice is heard

Okimaw Community & HR Solutions works with First Nations leaders to implement effective human resources

Bombardier��s business is flourishing within narrower niche of business jets

Airlines struggling with multitude of factors, including a tight labour market that increases competition for workers

Underutilized Maritime airport seeks to grow industrial and cargo operations

To overcome labour and skill shortages, airlines need to partner

Cheekbone Beauty founder Jenn Harper incorporates Indigenous teachings into company culture

National Indigenous Economic Strategy is a road map for building Indigenous economies

Employee scheduling system contributed to major Southwest Airlines service disruptions, but company is likely to survive

Both music and business demand improvisational skills and collective action

Air Canada cuts Calgary-Saskatchewan service in profit-motivated move

Eco-fashion brand Ecova tells the stories behind its green initiatives

Green energy not yet mature enough to solve Europe��s energy crisis

Air Canada is again named best North American airline, but competition is limited

Onex CEO Gerry Schwartz brought New York City thinking to Bay Street??

Understaffed airlines are less able to recover from delays

Quantum tech is closer to commercialization, but few have the knowhow to commercialize it

M��decins Sans Fronti��res brought business innovations to charitable giving

Business leaders now operate at the intersection of business operations and global trends

Chef Rich Francis revives Indigenous culinary traditions

Montreal EdTech company Paper aims to address educational inequities

The Ras Al Khaimah Economic Zone pitches Canadian businesses on the advantages of the UAE

War in Ukraine exposed how far green energy is from meeting electricity needs

Strengthening communications networks will require many thousands of satellites

Solfium app makes it easier to understand the costs and benefits of installing solar panels

GSoft��s new onboarding platform aims to improve employee retention

Negotiators can leverage shared interests to the mutual benefit of all parties

To stay ahead of the game elite athletes and business leaders must embrace change

Rio Tinto Aluminium hopes new smelting process can reduce emissions from smelting process

GM plans to use dealerships to upgrade charging infrastructure, accelerate EV adoption

At-work interactions can help build trust that transfers to remote work environments

Indigenous women are fastest growing group of entrepreneurs

Shopify��s work-from anywhere model unlocks a globe-spanning talent pool

New SEC reporting requirements will be a challenge for companies without strong CSR strategies

Luxembourg is investing in innovation to power its future

��SM�� Desautels Faculty of Management - Karl Moore's Recent Media Coverage

��SM�� Desautels alumni are sharing their Olympic experience with athletes at 2024 Paris Games

��SM�� alumni most likely to reach the C-suite

Airbus Canada welcomes ��SM�� students to Mirabel